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Ventajas: Yes, it was comfortable and they r nice.

Desventajas: Ummmm delayed both flights were delayed, it was annoying

Ventajas: The entertainment was ok.

Desventajas: Everything else was terrible. From check-in to boarding to flight.

Ventajas: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Desventajas: More food , comfortable seats

Ventajas: Not much. Poor service, bad crew

Desventajas: Better service

Ventajas: The lady checking me in was nice

Desventajas: Items were stolen from my bag

Desventajas: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Ventajas: The on-board entertainment

Desventajas: More food, more water

Ventajas: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Desventajas: It is always better to buy tickets through the airline.

Ventajas: There is nothing to like about the flight

Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Ventajas: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Desventajas: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Desventajas: Customer service from the crew, it could be nicer and better attitude and more positive.

Ventajas: Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL.

Desventajas: Dar información completa al momento de cancelar un vuelo.

Ventajas: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Desventajas: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Desventajas: Boarding procedures

Ventajas: Todo

Desventajas: Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla

Ventajas: Great customer service!

Desventajas: NA

Desventajas: The crew not sympathique

Ventajas: Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL.

Desventajas: Dar información completa al momento de cancelar un vuelo.

Desventajas: TAP doesn't understand the first thing about customer service.

Ventajas: Horrible service

Desventajas: Nasty people

Desventajas: Customer service from the crew, it could be nicer and better attitude and more positive.

Ventajas: The price is affordable

Desventajas: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Ventajas: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Desventajas: More food , comfortable seats

Ventajas: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Desventajas: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Ventajas: Nice and friendly crew

Desventajas: None

Desventajas: TAP doesn't understand the first thing about customer service.

Ventajas: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Desventajas: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Ventajas: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Desventajas: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Ventajas: Boarded fast

Desventajas: Hours of flight

Ventajas: Amazing punctuality, both on the way out to Lisbon and on the return to London.

Desventajas: Cannot really think of anything that needed attention on these flights.

Ventajas: Sleeping.

Desventajas: 1 hour delay Duden to luggages!

Ventajas: Yes, it was comfortable and they r nice.

Desventajas: Ummmm delayed both flights were delayed, it was annoying

Ventajas: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Desventajas: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Ventajas: The on-board entertainment

Desventajas: More food, more water

Ventajas: The food was great and the screw were nice and young .

Desventajas: The boarding process and charging 95 dollars for an extra bag is crazy.

Ventajas: Smooth flight

Desventajas: More food, more water

Ventajas: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Desventajas: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Ventajas: Todo

Ventajas: Seats are way more comfortable than other flight companies

Desventajas: Crew could have been more patient

Ventajas: Smooth flight

Desventajas: More food, more water

Ventajas: Quick flight

Desventajas: Bad delay, long security line there

Ventajas: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Desventajas: It is always better to buy tickets through the airline.

Desventajas: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Desventajas: Boarding procedures

Desventajas: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Ventajas: Nice and friendly crew

Desventajas: None

Ventajas: Great customer service!

Desventajas: NA

Desventajas: Customer service from the crew, it could be nicer and better attitude and more positive.

Ventajas: Service was great and the airplane was very well maintained.

Desventajas: More water, I was thirsty most of the time.

Ventajas: The food was great and the screw were nice and young .

Desventajas: The boarding process and charging 95 dollars for an extra bag is crazy.

Ventajas: La atención

Desventajas: Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala

Ventajas: There is nothing to like about the flight

Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Ventajas: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Desventajas: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Ventajas: Clear communication about delays and boarding, comfortable seats, great service.

Ventajas: Not much. Poor service, bad crew

Desventajas: Better service

Ventajas: Boarded fast

Desventajas: Hours of flight

Ventajas: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Desventajas: A different airline

Ventajas: Todo

Desventajas: Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla

Ventajas: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Desventajas: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Ventajas: The flight got cancelled without any communication with me. No refund, very poor customer service.

Desventajas: Communication!!!

Ventajas: The food was great and the screw were nice and young .

Desventajas: The boarding process and charging 95 dollars for an extra bag is crazy.

Ventajas: Nice and friendly crew

Desventajas: None

Ventajas: Amazing crew

Desventajas: Food was ok. Seat was crowded. Everything else was excellent.

Desventajas: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Ventajas: Amazing punctuality, both on the way out to Lisbon and on the return to London.

Desventajas: Cannot really think of anything that needed attention on these flights.

Ventajas: Todo

Desventajas: Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla

Ventajas: TAP is great to fly, friendly, safe and solid, nice crew

Desventajas: Easy checkin, friendly staff, nice quick flight

Ventajas: Seats are way more comfortable than other flight companies

Desventajas: Crew could have been more patient

Ventajas: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Desventajas: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Ventajas: TAP is great to fly, friendly, safe and solid, nice crew

Desventajas: Boarding procedures

Ventajas: Food

Desventajas: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Ventajas: Todo

Desventajas: Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla

Ventajas: La atención

Desventajas: Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala

Desventajas: The crew not sympathique

Ventajas: All services were very good.

Desventajas: Overnight sleeping in extended seats in Business Class were cramped.

Ventajas: Clear communication about delays and boarding, comfortable seats, great service.

Ventajas: The entertainment was ok.

Desventajas: Everything else was terrible. From check-in to boarding to flight.

Ventajas: The crew was outstanding!

Desventajas: Slightly more comfortable seats would have been helpful.

Ventajas: Todo

Desventajas: Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla

Ventajas: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Desventajas: A different airline

Desventajas: Boarding procedures

Ventajas: Todo

Ventajas: Quick flight

Desventajas: Bad delay, long security line there

Ventajas: Sleeping.

Desventajas: 1 hour delay Duden to luggages!

Ventajas: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Desventajas: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Ventajas: Food

Desventajas: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Ventajas: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Desventajas: A different airline

Ventajas: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Desventajas: TAP being on time and giving a reason why the flight was late

Ventajas: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Desventajas: Greater weight allowance for carry-on luggage.

Desventajas: The crew not sympathique

Desventajas: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Ventajas: I liked the food

Ventajas: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Desventajas: More food , comfortable seats

Ventajas: The flat bed

Desventajas: The Captain made loud announcements waking you up

Desventajas: Seats are very uncomfortable in all planes

Ventajas: All services were very good.

Desventajas: Overnight sleeping in extended seats in Business Class were cramped.

Ventajas: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Desventajas: TAP being on time and giving a reason why the flight was late

Ventajas: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Desventajas: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Desventajas: All seats are uncomfortable on all planes

Ventajas: Much more comfortable than I expected. Attentive flight attendants.

Desventajas: After flying cheapi airlines, norhing. It was a great experience.

Ventajas: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Desventajas: It is always better to buy tickets through the airline.

Ventajas: The crew was outstanding!

Desventajas: Slightly more comfortable seats would have been helpful.

Ventajas: La puntualidad

Desventajas: Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente

Desventajas: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Ventajas: Nice and friendly crew

Desventajas: None

Desventajas: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.

Ventajas: Great customer service!

Desventajas: NA

Ventajas: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Desventajas: It is always better to buy tickets through the airline.

Ventajas: All services were very good.

Desventajas: Overnight sleeping in extended seats in Business Class were cramped.

Ventajas: Not much. Poor service, bad crew

Desventajas: Better service

Ventajas: The entertainment was ok.

Desventajas: Everything else was terrible. From check-in to boarding to flight.

Desventajas: The crew not sympathique

Ventajas: Clear communication about delays and boarding, comfortable seats, great service.

Ventajas: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.

Desventajas: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.

Ventajas: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Desventajas: A different airline

Desventajas: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Ventajas: The crew was outstanding!

Desventajas: Slightly more comfortable seats would have been helpful.

Ventajas: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Desventajas: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Desventajas: Customer service from the crew, it could be nicer and better attitude and more positive.

Ventajas: Clear communication about delays and boarding, comfortable seats, great service.

Ventajas: There is nothing to like about the flight

Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Ventajas: Smooth flight

Desventajas: More food, more water

Ventajas: The on-board entertainment

Desventajas: More food, more water

Ventajas: Todo

Desventajas: Todo

Ventajas: Todo

Ventajas: It was on time and everything went well

Desventajas: They could have offered more water

Desventajas: Boarding procedures

Ventajas: Service was great and the airplane was very well maintained.

Desventajas: More water, I was thirsty most of the time.

Ventajas: Todo

Desventajas: Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla