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Ventajas: Low cost and they were on time.

Desventajas: I am under the impression that any international flight exceeding 6+ hours are supposed to serve food. This was not the case. Food was only served to people who had ordered it. Not even a glass of water was served.

Desventajas: Ibéria offers a terrible service to its customers

Desventajas: Food could be better

Desventajas: El personal aéreo irrespetuoso. Me acerqué al embarque con los pasaportes y el señor me dice "QUÉ PARTE DE QUE CON LA PRIMERA PÁGINA ABIERTA NO ENTENDISTE?"

Ventajas: good service

Desventajas: cramped chairs and an attached box under my seat limiting foot space. Also i didn't like having to plug into their wifi and pay a fee.so i didn't use it. couldn't figure it out either since my phone had been stolen at the MAD airport and all I had was a kindle fire.

Desventajas: A low cost company trying to compete with bigger company and prices too high for what you got.

Desventajas: Uncomfortable chairs. Long lines because I couldnt do online booking

Desventajas: The food

Desventajas: 2 hr delay

Desventajas: Good airline teamed up with crappy American brings them down. Don't waste money!!

Ventajas: Crew was pleasant.

Desventajas: Very old plane with seatback screens or USB ports for charging.

Ventajas: I wish I found somebody to take me around

Desventajas: No complains

Ventajas: Good legroom, comfortable seat and great entertainment to keep me occupied for the 10 plus hours.

Desventajas: Security at Heathrow -slow!!!

Desventajas: Big difference between aircraft and crew on syd to singapore and the excellent sin to lhr sector

Ventajas: Very comfy business class. Had a very good sleep.

Desventajas: When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking.

Ventajas: Warm welcome, on time and comfortable

Ventajas: Cabin facilities

Desventajas: They didn’t bring one of my bags

Ventajas: The crew was amazing and the food was great.

Desventajas: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Desventajas: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Ventajas: Everything was smooth and effortless.

Desventajas: Can’t think of anything.

Ventajas: Comfortable seats, entertainment, accomadations and that cool tinted window. Got more than what I paid for. Will be flying with them again.

Ventajas: Nothing

Desventajas: The company cancel my ticket witout notified me and didnt get my money back at all.. when i ask to speak with a supervisor they hung up the phone on me.. customer service is horrible

Ventajas: Plane looks so nice.

Desventajas: Fly more than 3 hours without drink or snack.. really ? Horible!!!

Desventajas: Incredibly uncomfortable seats. Inexperienced flight crew.

Ventajas: That there were TVs on the seats to watch and it was quick boarding

Ventajas: awesome

Desventajas: Stop being LATE!!!!

Ventajas: Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific.

Desventajas: Todo bien gente tranquila

Ventajas: Great crew and service

Ventajas: Great crew. Easily accessible.

Desventajas: Several delays.

Ventajas: The crew was very nice

Desventajas: It was too warm and a bit uncomfortable

Ventajas: The crew was excellent, very good food, good entertainment

Ventajas: Cabin crew were efficient

Desventajas: Open check in counters on time as scheduled. They were half hour late at least

Ventajas: The flight was smooth and on time. The flight crew did everything alright.

Desventajas: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.

Ventajas: Service was slow, but fine.

Desventajas: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Desventajas: I purchased an Iberia flight and ended up with Level instead. Big bait and switch. I was expecting Iberia level food and service but got a low cost airline with no frills instead. The boarding was chaotic and the food was bad.

Ventajas: The crew was professional and courteous. USB charger

Desventajas: 2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment

Ventajas: Iberia es garantia

Desventajas: Retraso

Desventajas: The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized.

Ventajas: All went well. As above

Desventajas: No complaints

Ventajas: going to Madrid flight was delayed, no body said anything, not one was at the from desk to answer the question about the delayed.

Ventajas: The staff was very friendly

Desventajas: It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion

Desventajas: Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!

Desventajas: Good airline teamed up with crappy American brings them down. Don't waste money!!

Ventajas: Muy poco

Desventajas: El avión muy viejo y no había mucho entretenimiento

Ventajas: There was room available.

Desventajas: This was not business class!

Ventajas: Leg room, friendly crew, good choices for entertainment, nice blankets!

Desventajas: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Ventajas: The crew was professional and courteous. USB charger

Desventajas: 2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment

Desventajas: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well

Desventajas: Asientos no reclinables

Ventajas: Mucha organización en el vuelvo y muy buena atención por parte del equipo.

Ventajas: Quick boarding as we arrived towards the end and off quickly because we were seated at the back of pane. Crew were very friendly and flight was very swift.

Desventajas: Food and drink was good but quite expensive

Ventajas: Crew, food and entertainment

Desventajas: The comfort of the seats

Ventajas: Flight was on time

Desventajas: They charged for drinks, even soft drinks! There were three annoying children sitting behind us all under the age of 8. They were unsupervised. I didn't think airlines would allow an entire row of kids to sit like this without an adult sitting with them. Their mother was across the aisle.

Ventajas: On toile.

Desventajas: We logged 4.1 miles of walking in the airports because of gates and connection flights, baggage and customs.

Ventajas: going to Madrid flight was delayed, no body said anything, not one was at the from desk to answer the question about the delayed.

Desventajas: Not on time. Delayed boarding and flight. Was told by customer service on the phone that I would not have to pay for checked luggage from Madrid to Barcelona since I am a tourist....guess what? It was a big fat lie. Had to pay 60 Euros to check me and my daughter's bag!

Ventajas: El vuelo salio y llego en hora. El personal de check-in muy amable, pedí sitio en ventana y me lo concedieron.

Desventajas: Comida bastante simple y lo peor de todo que no había servicio de entretenimiento en el avión. Te dicen que puedes descargarlo en tus dispositivos móviles, pero ni en el móvil, ni en la tablet ni en el ordenador lo conseguí, con lo que se hace muy pesado el vuelo sin tener acceso a películas.

Ventajas: The seats were comfortable and the flight attendants were pleasant and professional. Very impressive!

Ventajas: Speed boarding process.

Desventajas: No entertainment system on a 3 hour flight...

Ventajas: The crew was great!

Desventajas: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Ventajas: Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Desventajas: Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.