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Desventajas: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Ventajas: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Desventajas: Service, staff and food.

Ventajas: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Desventajas: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Desventajas: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Ventajas: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.

Desventajas: More leg room, when the people in front laid back their seat, it was crowded.

Ventajas: NA

Desventajas: The flight did not wait for me due to the 1st flight delay.

Ventajas: The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.

Desventajas: Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.

Ventajas: yes

Desventajas: eat

Ventajas: The food was great and the crew was very friendly.

Desventajas: I could have used USB charging station.

Ventajas: Crew is great.

Desventajas: The airline lost my luggage .

Ventajas: plane was clean

Ventajas: Lunch meal was good. Flight attendants were friendly.

Desventajas: The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay.

Ventajas: Comfortable flight good crew and entertainment

Ventajas: It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it

Desventajas: staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine

Desventajas: They didn’t let me check in or on the flight. Boarding was a disaster for others on my previous flight who were making this connection and British Airways, Iberia, and Kayak had TERRIBLE customer service when helping me (or refusing to help me) rebook my flight. I will never again use any of these companies. I’d rather walk to Europe.

Ventajas: Seating is terribly tight

Desventajas: A normal human sized seat.

Ventajas: Great service. Lovely crew.

Desventajas: Legroom was pretty tight, and im short.

Ventajas: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom

Ventajas: Everything.... The food was great. Vegetarian options! Korma? Mm mm just simple. Headphones better than other trips so movies more enjoyable... Nice stewards...

Desventajas: Wish ticket had said which terminal bc I went to Lufthansa and had to switch...

Ventajas: Comfortable, well organized, nice personnel, good food and wine.

Desventajas: Many new films didn't play on the entertainment system.

Desventajas: I have reached out to British Airways and they have noted to reach out to you. My credit card was accidentally charged twice for this flight. I am curious what my course of action would be for a refund. Thanks, Ryan Gerni ryangerni@gmail.com

Ventajas: I travel 70 times a year and I try to avoid BA the f I can. This flight 2 hrs late and they ran out of food as hey got to me I’m tge back. The toilets ran out of water 3/4 of the way through the flight so people couldn’t use the toilets. Not good. Zz

Desventajas: Gg

Ventajas: very helpful

Desventajas: That we did not have to have a 4 hour stop over in Madrid

Desventajas: Lengthy boarding process Overwhelmed, unhelpful crew members. Dysfunctional entertainment system

Ventajas: Relatively on time

Desventajas: Chairs where uncomfortable, food was poor quality.

Ventajas: The crew was friendly, and the chicken with rice was not amazing but better than average for plane food.

Desventajas: The plane was not in the best condition, worn seats, many screens not working... Looked like maintenance is not a priority.

Ventajas: On time. Plane well kept. Staff friendly and efficient. And the food was surprisingly tasty.

Desventajas: No individual videos. No power outlets at your seat

Ventajas: La atención

Desventajas: Los asientos

Ventajas: Pleasant flight

Desventajas: We were delayed & missed our connection

Ventajas: The seat was a little uncomfortable but the crew were amazing.

Ventajas: Seat was good

Desventajas: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Ventajas: The had a good selection of movies and the seats were very comfortable.

Desventajas: During the flight the aircraft was really cold.

Ventajas: Economical with great customer service.

Desventajas: the seats in business class did not become flat like in other airlines.not very comfortable for sleeping.

Ventajas: Modern plane, nice crew, good air, enough seat space, easy ordering and paying for food

Desventajas: It was pretty cool the whole time and I’m not somebody who freezes in airplanes

Desventajas: It was very cold inside the airplane. I have to ask multiple times for blanket.

Desventajas: We took off late

Desventajas: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.

Ventajas: That there were no group calls for boarding

Desventajas: My seat

Desventajas: A mechanic issue with a fan in the cargo hold kept us from boarding for 40 minutes. Once we boarded and got out onto the tarmack they discovered an issue with the GPS. We sat for 2 hours before going back to the gate. Maintenance came on and fixed it. Then we took off.. 3 hours late

Ventajas: Everything was smooth

Desventajas: More leg room!

Desventajas: The size of the seats

Ventajas: Smooth flight

Desventajas: I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost

Ventajas: The crew

Desventajas: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost

Ventajas: Crew and on time flight

Desventajas: Entertainment

Desventajas: There was a group of Swiss passengers very noisy and crew did not asked them to behave.

Desventajas: Delayed 2 hours, huge inconvenience

Desventajas: B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3.

Ventajas: Flight was smooth

Desventajas: More leg room

Ventajas: Crew was great. Planes with built in TV was even better.

Desventajas: One really obnoxious kid kept screaming the entire time. Instead of charging for earbuds maybe give them out for those of us that don’t have any.

Desventajas: Could not have been better

Ventajas: The crew was nice and the food was good.

Desventajas: More entertainment options

Ventajas: On time travel. Check In Staff were kind and engaging.

Desventajas: On flight staff were minimally attentive. Food was mediocre.

Desventajas: We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier.

Ventajas: Clean less of the plane

Desventajas: Entertainment system did not work at all

Ventajas: everything was good

Desventajas: Needed a bit more food :)

Ventajas: i sat next to someone nice.

Desventajas: nearly was late because of iberia air check in complication. also i despise flying with iberia and had made hallal request that didnt get processed. abd flight was delayed 4 hours.

Ventajas: Staff was nice. Seat was standard.

Desventajas: Small movie selection.

Desventajas: The food could have been a a bit better.

Ventajas: Wonderful crew!

Desventajas: It is impossible to get comfortable in those seats.

Desventajas: The food needs some improvement!

Ventajas: Asiento un poco más ancho que otras aerolineas

Desventajas: Avión anticuado.comida mala. Pantalla mala calidad. Enchufe auricular no funcionaba bien.

Ventajas: Staff was nice. Seat was standard.

Desventajas: Small movie selection.

Ventajas: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Desventajas: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Desventajas: Boarding process could have been smoother

Ventajas: everything

Ventajas: Crew was friendly

Desventajas: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Ventajas: Friendly crew, upgraded seat was worthwhile

Desventajas: More snacks in between meals,

Ventajas: Very friendly crew and on time with no problems.

Ventajas: No delay and nice staff