Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Estados Unidos

The flight was delayed by 14 hour. No one at the gate to inform on transit passengers. Air Canada office were couldn’t care less. I booked Lufthansa flight and Air Canada was very unfortunate partner. Would never recommend Air Canada and wouldn’t use them by choice

Smooth, on-time flight and okay service.

For relatively new aircraft, the comfort of AC’s 787-8 economy seats is not up to par. A frame cross member presses the back of the buttocks, there is minimal lower back support, and no protection from the hands and knees of passengers behind.

It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

There was nothing to like about Iberia

I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future.

Good entertainment options, Good food options, Pleasant staff and flight attendants

Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome.

It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it

staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine

n/a

Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.

Same as above

SAME AS ABOVE

Delayed 45 mins making transfer for international flight difficult

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

Terrible movie selection

Comfort of the plane, service

No business lounge in CDG before 9am

Helpful services.

Good

Arrived ahead of time

Not business treatment, the boarding que, the seats, the food

The crew at the gate as well as in the plane were tu nice and helpful.

Juste the toilet were not so clean and smelled very bad.

1.5 hour flight, on time and all that one should expect from a good airline.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

Very friendly and accommodating

NA

short peaceful ride. Not much food could be served.

Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd.

Pleasant normal flight.

In-flight announcement was very very quick and hard to understand.

I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure.

Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome.

Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options.

Tech/entertainment screens could be more updated

I couldn’t have wished for a smoother flight for both ‘legs’.

Again, the entertainment offering could be better for the translatantic flight.

Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item.

Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK

The food

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

That I mis my conecting flight to Washington do to one of the crew members being late

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)

I will recommend to my friends and families.

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

Well oiled service machine.

None.

Very enjoyable

I have no complaints

Comfortable, well organized, nice personnel, good food and wine.

Many new films didn't play on the entertainment system.

Llego antes de tiempo y en Madrid fue fácil embarcar

La comida era regular pero nos sirvieron comida y merienda ambas regular

one of my employee was left at Spain because his information wasn't found in the your sistem. he is still in Spain and His name is Julio Cesar Paul.

my trip to England was a nightmare starting with American Airlines not being able to find my flight or my name in the system. It was worse on the return from Gatwick. They also couldnt find me in the system and i blame it all on this Kayak travel site. I will never again use Kayak !!!!!!!!!!!!!!!!!!!! my trip was a nightmare.

The flight was with some delay.

Food was terrible especially breakfast

what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on

Nothing

The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options.

Flight attendant on the Madrid to JFK flight in the Premium cabin was outstanding. Quick service and just the tight amount of interaction. Food was surprisingly good too. Ordering galley items from the video console works great.

Boarding process in Madrid in like a cattle drive. Probably not the airlines fault but was unpleasant. Premium class seats could use a bit mor padding and the footrests are useful for only very short people.

Cheap flight that left somewhat on time. The middle seat wasn’t open so it made for a pretty easy flight.

No beverages or snacks. Nothing to watch and the plane was dated.

New aircraft Good entertainment

A bit too cold

good space, especially with 3 seats to myself;)

-my monitor/screen did not work (many others too) until they rebooted the whole system after at least 45 minutes into the flight -no food, no snack, no drink

The flight was delayed by 14 hour. No one at the gate to inform on transit passengers. Air Canada office were couldn’t care less. I booked Lufthansa flight and Air Canada was very unfortunate partner. Would never recommend Air Canada and wouldn’t use them by choice

Liked the comfort of the plane, on time, and smooth touchdown

Food was dried out, crew was extremely slow to dispense beverages and food

Good entertainment options

Sat near the back. Air Canada has installed new seating on this route that is absurdly close together, with truly the most inhospitable seat shape and unforgiving cushions. For a 5 hour flight, it was awful. My back hurts.

Everything except delay

3 hour delay thst redulted in missed connections in Seoul.

Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom).

Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem

Almost nothing!

Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!

Movie selection. Decent room in each seat. 2x4x2 setup is nice.

Bad service. Attitude from flight attendants. Food just okay.

Bumped up to better seats than we paid for. More space mkes a long ride easier.

Everything.... The food was great. Vegetarian options! Korma? Mm mm just simple. Headphones better than other trips so movies more enjoyable... Nice stewards...

Wish ticket had said which terminal bc I went to Lufthansa and had to switch...

We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun.

Entertainment was good.

Flight attendants not pleasant or nice.

The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure.

The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology.

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over