Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Estados Unidos

Ventajas: There was nothing to like about Iberia

Desventajas: I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future.

Ventajas: Everything. Perfect flight, service, food and Ann early arrival. All great. Memorable.

Desventajas: N/A

Ventajas: Bumped up to better seats than we paid for. More space mkes a long ride easier.

Ventajas: n/a

Desventajas: Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.

Ventajas: Staff was nice. Seat was standard.

Desventajas: Small movie selection.

Ventajas: The price was right. The crew were very pleasant and attentive. Seating had sufficient room. Good movie selection.

Desventajas: Seats did not recline properly, were not comfortable and very hard and hard on the bum.

Ventajas: Pleasant helpers moved me through the maze and queues

Desventajas: Airport is vast. Transport to T4Satellite left me in nowhere land for a long time. Had longer layover which was fortunate.

Ventajas: food and crew

Desventajas: Poor entertainment offer (no quality movies and not varied options-not classic movies!!). Interactive device menu not working properly or at all. Outraging policy to offer more bookings than available seats that turned out into my wife and me being put in standby when we had purchased our tickets last July. Waiting for 30-40 minutes to claim our baggage to know it had been left in our origin destination in the end so it would probably be delivered 2 days later since the next flight would arrive the following day but late in the evening and more time wasted on the lane to claim for it that caused to miss our connecting train that would take us home and we had to wait for another hour to take the next so we finally got home 2 hours later than expected. We will never use again another company from the one world alliance.

Desventajas: Freezing in the cabin that morning.

Ventajas: Very good. No issues

Desventajas: The flight was late more then 2 hours. I missed connection flight!

Ventajas: Meals, comfort, polite staff

Desventajas: Nothing

Ventajas: Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague.

Desventajas: Late departure due to “late arrival of inbound aircraft” - which seems to be the norm.

Ventajas: nothing

Desventajas: no communication and a few apologies6

Ventajas: The overall flight experience was positive.

Desventajas: Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?

Desventajas: Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends

Desventajas: This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!

Ventajas: Basic flight... likedthe tomato juice and snack mix

Desventajas: Announcements startled me every time due to volume

Desventajas: Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade.

Ventajas: I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok.

Desventajas: The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane.

Ventajas: i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded

Desventajas: Having no entertainment in the flight

Ventajas: Nice cabin, clean . Friendly crew

Ventajas: check in & boarding were ok

Desventajas: very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting

Ventajas: They give you free pillows and blankets.

Desventajas: First, this airlines charges up to $150 for the first checked bag. They don’t even inform you of this at any moment while purchasing you ticket. You find this out when you get to the airport. Second, they charge you for everything in this flight. They say the entertainment is complementary, but you have to pay for headphones. On the shorter flights, they even charge you for water!

Desventajas: Uncomfortable chairs. Long lines because I couldnt do online booking

Ventajas: I couldn’t have wished for a smoother flight for both ‘legs’.

Desventajas: Again, the entertainment offering could be better for the translatantic flight.

Desventajas: Tech/entertainment screens could be more updated

Ventajas: Staff were excellent. Helped me with storing my insulin in the fridge.

Desventajas: Departing the plane into steps to z bus carrying heavy bags with no help.

Ventajas: Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!

Desventajas: Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip.

Ventajas: Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies.

Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Desventajas: Flight delays is a constant problem with this company

Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Ventajas: The greeting and smiles I received from the crew members as I was boarding. The plane had entertainment and alcoholic beverages.

Desventajas: The only thing I can complain about is the weather causing the aircraft to shake

Desventajas: Cabin temp was extremely warm. I sweated thru my T-shirt like I was at the gym.

Desventajas: Delayed by 15mins

Ventajas: The staff and crew were excellent

Desventajas: Legroom was far too tight, by at least an inch. Entertainment such as recent movies, available on other airlines for free, was available only for pay.

Desventajas: wasn't able to take the flight since I missed it

Ventajas: Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say.

Desventajas: The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat.

Ventajas: Crew where awesone and the choice of entertainment was fantastic

Desventajas: Seats way to close together

Ventajas: Landing

Desventajas: I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN

Desventajas: Crew couldn't say if there was or was not meat in the meals.

Ventajas: There was nothing to like about Iberia

Desventajas: I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future.

Ventajas: Service

Desventajas: Too many people and little space to move

Ventajas: It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it

Desventajas: staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine

Ventajas: Service

Desventajas: Too many people and little space to move

Ventajas: n/a

Desventajas: Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.

Ventajas: Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom).

Desventajas: Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem

Ventajas: There was nothing to like about Iberia

Desventajas: I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future.

Ventajas: The overall flight experience was positive.

Desventajas: Our tickets were suspended before our flight to Nairobi. We can’t understand why BA would do this?

Desventajas: I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs.

Ventajas: The in flight services met my expectations.

Desventajas: We were informed at the Nairobi check in that our tickets had been suspended because of possible risk of fraud. Attempts to resolve this promptly were not successful. For a first time traveler to the UK, this created unnecessary anxiety and gave us the feeling that the agency appointed to check us in are not supportive. We were eventually sorted but this is not nice at all given the fact that payments went through and tickets were issued and no one informed us of any issues until we got to the airport. Some feedback would be appreciated.

Ventajas: Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague.

Desventajas: Late departure due to “late arrival of inbound aircraft” - which seems to be the norm.

Ventajas: I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok.

Desventajas: The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane.

Desventajas: This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!

Ventajas: Nothing

Ventajas: We got on we took off and arrived as scheduled. Just as it should be.

Desventajas: N/A

Ventajas: Better staff than normally, which was both surprising and pleasant. Flight made it on time for the changeover in Zurich, which is very important.

Desventajas: Extra charge for luggage - it showed up in the itinerary only after everything has been paid for. And even the paid suitcase allowed 23 kg only. It has been just over TEN years ago that you had two suitcases at 32 kg each included in price! Does the airline seriously believe that you can travel around the world with just a swim trunk in your pocket? This policy is an insult to any world traveller. We do not all go into an all-inclusive resort! The only drink offered during the flight was plain water, again a step down from before where they also offered others, e.g. orange juice. Seating - now that big persons have the right for two seats for the price of one, when will the same rational apply to tall people?

Ventajas: Everything

Desventajas: Nothing

Ventajas: La comida estaba como la habia solicitado, el lugar que elegi pagado a 120 dolares extras fue comodo aunque un poco ruidoso para el precio estan los baños al frente y todo el que entra y sale hace ruido con el baño.

Desventajas: El embarque muy lento y desorganizado, el personal para chequear tu vuelo en shanghai demasiado incompetente, es la tercera vez que voy a shanghai y a la hora de salir siempre les aparece a ellos un error en su sistema, todo eso despues de haber pasado la aduana... algo que deberian haber corregido, con mi visado y pasaporte en orden, yo comprendo que la temperatura del avion debe ser baja ...pero en estos vuelos se les va la mano hace muchisimo frio en esos aviones para un viaje de casi 14 horas, termino siempre enfermandome y con gripe a causa de esas largas horas de frio constante ...deberian mejorar y comprar nuevos aviones con mas espacio para esos viajes tan largos, porque los que he cogido hasta ahora estan un poco incómodos...ojalá mejoren, aunque se que estoy lejos de la realidad pero igual se los dejo dijo.

Ventajas: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Desventajas: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Ventajas: Nice cabin, clean . Friendly crew

Ventajas: i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded

Ventajas: Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me.

Desventajas: Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach.

Desventajas: To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya