Encuentra vuelos baratos de Estados Unidos a Madrid Adolfo Suárez Madrid-Barajas

Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive.

Service!

Flight time

That I fly in Tourist

When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys.

Polite crew.. 2 meals.. very smooth overall

Not enough leg room.. had to physically climb over neighbor to get to the aisle

That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats.

I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)

Great flight. Check in had to be done manually but the agents were plentiful and it was quick and easy. Great movie selection on the flight and the chicken and rice tasted great as well. Would recommend this airline.

No issues.

It was a new plane.

Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat.

Plenty of food

I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort.

The boarding process is poorly controlled and kind of unpleasant

Departure and arrival were timely, staff was courteous and helpfull.

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

Flight was cancelled due to air traffic

Despite having a delay in Denver, we were able to arrive on time. The crew was very friendly in greeting us as we boarded the plane

The boarding process was hampered by too many people putting too much carry on luggage in the overhead bins. Many put things in the overhead bins that could have been put under the seat. It didn’t seem like the crew was paying too much attention to this. In general the crew was pleasant, but there didn’t appear to be much sincerity in the pleasantries.

finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50

American Airline jet doesn't have a comfort traveling internationally - just three sits on each side. My movie selection was much better on my flights to-from California. Terrible. Paying money to fly on British and getting switched to AA is a rip off! Will try my best to avoid British Airlines in the future!

We left on time, arrived on time. Flight went well despite lasting over 10h30

Two of the flight attrendants in our area were in a bad mood and it showed.

The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight.

The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all.

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

The crew for the most part were courteous.

1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase.

Comfort

WiFi never connects food

Free drinks and snacks - great entertainment system (please read this Frontier)!

Boarding process was agonizingly slow and ineffective

Food was excellent. The flight attendants took great "care" of us. Entertain system was great.

10.5 hours of flying

Overall experience

Food

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.

Friendly crew.

So many people on a 747!!

Good flight, very attentive crew.

Food was terrible especially breakfast

Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline.

Excellent landing, adequate number of attendents, food served, wide aisles

I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees.

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

The punctuality

Food

Flight Crew was very good.

We flew on a Boeing 787. The seats were not comfortable. They had no kiosks at check in. Even if you check in online, you will still have to check in at the counter.

I liked everything. I enjoyed my flight very much. We even arrived before time.

No dislikes on my flight

When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

excepto el control de seguridad que había poco personal, el resto bien.

Polite crew.. 2 meals.. very smooth overall

Not enough leg room.. had to physically climb over neighbor to get to the aisle

It was a wonder flight. Great staff!!! highly recommended.

It was a new plane.

Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat.

From stevards to comfort, everything was just perfect!

My seat 26A screen was freezing and movies rebooting. So I moved to a different seat

I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together.

Comfy, good food and crew

Very disorganized boarding

Flight attendants Was nice and friendly, I do like theirs Sevice .

finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50

American Airline jet doesn't have a comfort traveling internationally - just three sits on each side. My movie selection was much better on my flights to-from California. Terrible. Paying money to fly on British and getting switched to AA is a rip off! Will try my best to avoid British Airlines in the future!

5 hours delay

Despite having a delay in Denver, we were able to arrive on time. The crew was very friendly in greeting us as we boarded the plane

The boarding process was hampered by too many people putting too much carry on luggage in the overhead bins. Many put things in the overhead bins that could have been put under the seat. It didn’t seem like the crew was paying too much attention to this. In general the crew was pleasant, but there didn’t appear to be much sincerity in the pleasantries.

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

The temperature on this overnight flight was sweltering Legroom was poor

Delayed 45 mins making transfer for international flight difficult

We left on time, arrived on time. Flight went well despite lasting over 10h30

Two of the flight attrendants in our area were in a bad mood and it showed.

It was a new plane.

Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat.

It was a wonder flight. Great staff!!! highly recommended.

The crew members were very pleasant and attentive.

The food was easily the worst I've ever had on an international flight and entertainment was virtually non-existent as the view from my "premium" bulkhead seat was obstructed by the overhead storage. This American Airways aircraft is in serious need of updating if it is to continue to be used as international transportation.

Great flight. Check in had to be done manually but the agents were plentiful and it was quick and easy. Great movie selection on the flight and the chicken and rice tasted great as well. Would recommend this airline.

No issues.