|Popular destinations||Madrid, Barcelona, Palma de Mallorca|
|Los vuelos salen de||Estados Unidos|
|Precio del vuelo||201 €|
|Duración media de vuelo||7h 55m|
|Aerolíneas||United Airlines, KLM, Delta, Finnair, Brussels Airlines|
Ventajas: Flight mechanics (checkin, luggage, boarding), in cabin service were allfine.
Ventajas: Boarding was fast and landed on time.
Desventajas: The temperature was too cold to get comfortable. I had on a jacket and a blanket, drank hot tea and still managed to get a cold after leaving the plane. Also the food wasn’t good.
Ventajas: The crew was amazing. Very helpful to the best of their abilities.
Desventajas: To start off with. Next time they change the gates, all passengers should get a email. Maybe an ounce it over loud speaker in airport. So we won't miss our flight. secondly. Our flight was stuck on msp runway for 1 hour n 45 minutes before we were able to pull in to a gate to get off. No open gat
Ventajas: Amazing service, great crew. love was our stewardess and she took good care and watched over my daughter.
Desventajas: Not much, truly an amazing experience
Desventajas: Some kind of compensation to cover the missed shuttle and my time.
Ventajas: Fantastic gate agents!
Desventajas: The food was terrible.
Desventajas: Fix the damn KIOSKS at Vienna!
Ventajas: La actitud de la tripulación
Desventajas: Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes
Ventajas: Food and service
Desventajas: Working wifi would be good. Better A/C. More comfortable seats
Ventajas: Muy buena atención de la tripulación
Desventajas: Tener más variedad de películas
Ventajas: Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly.
Desventajas: I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app.
Ventajas: Crew okay but they don't circulate much. They just stay in back.
Desventajas: Whole entertainment system NOT WORKING.
Ventajas: The views on this flight are good. The crew was just ok and they should explain where the restroom is.
Desventajas: The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do.
Ventajas: Quick, on time flight. That’s always good!
Desventajas: Lead attendant spoke so fast that he was hard to understand.
Desventajas: It was late
Ventajas: My bag was lost!
Desventajas: To have my bag delivered
Ventajas: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.
Desventajas: Service, staff and food.
Ventajas: Crew was amazing, service was super attentive. Plane was new with plenty of space. P
Desventajas: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!
Ventajas: Departed and arrived on time
Desventajas: Stop the sardine can treatment of passangers
Ventajas: Nothing! We’re still in Baltimore
Desventajas: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
Ventajas: Flight was cancelled.
Ventajas: Paid for Business , got a minor economy service .
Desventajas: Almost no advantages for business ticket traveller
Ventajas: Good Staff, Good Service, On Time Departure and Arrival
Desventajas: The ticket price was so expensive
Desventajas: vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows.
Desventajas: Flight was late
Ventajas: Seating was good. Crew was good
Desventajas: Food could be better
Ventajas: The crew was amazing
Desventajas: Flight was a bit delayed
Desventajas: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.
Ventajas: On time
Ventajas: Delayed bad
Desventajas: Keep time scheduled
Desventajas: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.
Desventajas: First leg was delayed out of Belgrade so I missed the connection to Washington
Desventajas: Flight was cancelled due to air traffic
Desventajas: You charge for water now? And again zero help for passengers with tight connections bc of BA being late
Ventajas: Crew was cheery despite a 14 hr day
Desventajas: Long delay due to a system crash.
Ventajas: Easy boarding, friendly crew, good food
Desventajas: Nothing to report
Ventajas: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi
Desventajas: Get your crew arrive on time to their flights. Kobi
Desventajas: Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor.
Ventajas: Modelo Airbus neo nuevo.
Desventajas: The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day.
Ventajas: Great food!
Desventajas: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!
Ventajas: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.
Desventajas: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.
Ventajas: The crew was lovely. But for an almost 13 hour flight...there was little effort to hydrate your passengers. Free bottled water would have been nice.
Desventajas: Seats were not great. Film selection was laughable. Poor selection for a 13 hour flight. We were delayed. Boarding was disorganized.
Desventajas: The flight was late by 40min (given that it departed almost on time), then it took 20 min to leave the plane, then it took some time to board the bus and ride to the main terminal. So, I missed my connecting flight, and paid last minute fare ($250) for a different flight.
Ventajas: The crew and the timing were ok
Desventajas: The seats were uncomfortable
Ventajas: The crew was amazing, flight on schedule and good entertainment.
Desventajas: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Ventajas: Friendly crew
Desventajas: KLM lost one piece of my luggage
Ventajas: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
Desventajas: A queuing system would be better-it was a bit disorganised at Amsterdam!
Ventajas: Great plane and staff
Ventajas: That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats.
Desventajas: I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)
Ventajas: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.
Desventajas: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.
Ventajas: excepto el control de seguridad que había poco personal, el resto bien.
Ventajas: Polite crew.. 2 meals.. very smooth overall
Desventajas: Not enough leg room.. had to physically climb over neighbor to get to the aisle
Ventajas: The flight attendants were wonderful and the movies and space for the kids was great!
Desventajas: It was hard to keep the washrooms clean despite the effort
Desventajas: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.
Ventajas: Crew was very pleasant and attentive.
Desventajas: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Ventajas: The ticket was affordable.
Desventajas: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
Ventajas: The crew was very friendly, the seats were uncomfortable and the air cabin was very cold.
Desventajas: The flight was delayed, cancelled then on again. Communication regarding the flight changes were very confusing and had guest running though the airport not knowing what to do. My suitcase was busted and destroyed.There were not enough blankets for everyone in the cold plane. Horrible experience.
Ventajas: The checking kiosk with luggage check-in, weight station and automated ticket printing for boarding pass and luggage tag. Security checkpoint was smooth and moving fast. All above have vastly reduced stagnant check-in line at the check-in counters.
Desventajas: Need more properly trained ground crew at baggage drop point (which is also the previously check-in counter) to ease the line and expedite the check-in. Also need more notification billboard along the long line to better inform the passagers what to expect at the security checkpoint.
Ventajas: The crew went out of their way to ensure the comfort of passengers.
Desventajas: No complaints
Desventajas: flight was late close to 4 hrs
Desventajas: Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis
Desventajas: Delayed 4 hours
Desventajas: Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine
Ventajas: Quick, on time flight. That’s always good!
Desventajas: Lead attendant spoke so fast that he was hard to understand.
Ventajas: There was an available seat next to me
Desventajas: I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!
Ventajas: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!
Desventajas: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!
Ventajas: Reclinable seats.
Desventajas: The food!! The lights could be dimmed as it was a night flight.
Ventajas: Comfortable seat, great crew.
Desventajas: Flight delayed, no USB port and no entertainment
Desventajas: 1. In Flight Entertainment 2. Controlled In Flight Temperature
Desventajas: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.
Desventajas: The seat bottom was very uncomfortable and made my bum sore the rest of the day.
Ventajas: The food
Desventajas: If there was Headphones on flights
Ventajas: Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat.
Desventajas: Crew was not particularly friendly....almost downright rude at times
Ventajas: No seat comfort
Desventajas: Children children children.....
Ventajas: I liked the window seat.
Desventajas: They didn’t talk much about the landing card.
Ventajas: Flight as such was good and smooth
Desventajas: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price
Desventajas: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv
Ventajas: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!
Desventajas: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!
Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.
Ventajas: Crew were great
Ventajas: The crew was great. The soecial meal request was hadled well despite oversight.
Desventajas: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Ventajas: Great crew, comfortable seating with enough leg room.
Desventajas: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated
Ventajas: El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa.
Desventajas: La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde.
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