Encuentra vuelos baratos de Washington D. C. Dulles Intl a Madrid Adolfo Suárez Madrid-Barajas (IAD - MAD)

Ventajas: There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting.

Desventajas: I like Kayak. But am very concerned about booking through in the future with this treatment.

Desventajas: I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining.

Ventajas: Good vegetarian meal. Great price.

Desventajas: Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again.

Ventajas: The tripulation are very nice people. The food is better last year. Is good.

Desventajas: The space between seats are small.

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: Gaps between seats are very narrow.

Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Desventajas: Not enough leg room

Ventajas: Food was good enough.

Desventajas: Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes.

Ventajas: I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service.

Desventajas: the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class.

Ventajas: Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable.

Ventajas: check in..Gatwick S.

Desventajas: cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace.

Ventajas: There were great movies and games.

Desventajas: Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal

Ventajas: They were helping an elderly like it was their grandma.

Ventajas: Service by crew/ excellent

Desventajas: Boarding process delayed and chaotic.

Desventajas: Service was poor and the flight got delayed