Encuentra vuelos baratos de Norteamérica a Madrid Adolfo Suárez Madrid-Barajas

Good flight, no complaints

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

I loved everything about it , i enjoyed the comfort, food , entertainment , the crew were very friendly and very helpful , i was pampered all through the trip thank you .

Nothing

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

Everything was good ,plane was on time,food was good for Airline food and was clean.

The crew was pleasant but they needed to smile more . Other than that everything was good.

excepto el control de seguridad que había poco personal, el resto bien.

Polite crew.. 2 meals.. very smooth overall

Not enough leg room.. had to physically climb over neighbor to get to the aisle

Great flight. Check in had to be done manually but the agents were plentiful and it was quick and easy. Great movie selection on the flight and the chicken and rice tasted great as well. Would recommend this airline.

No issues.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

I was on exit place so there were a lot of room space. Flight was only 1 hour.

We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun.

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

Arrived ahead of time

Not business treatment, the boarding que, the seats, the food

Great service, food and entertainment.

Good priority boarding

Delay

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

Flight crew were nice plane arrived safely

They nickel and dime you. I paid for extra leg room and then on way over made me pay to check bag (which was supposed to be free) and way back switched planes so never got extra room and had to pay for bag as well and now have to fight for my money back. I don’t like the feeling of having to always pay. If you want people to not carry on so much stop charging (especially on international flights) to check bags.

what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on

Excellent landing, adequate number of attendents, food served, wide aisles

I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees.

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy.

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Terrible movie selection

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

The movies kept my daughter busy.

I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)

Safe TO and landing.

Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

Nada

Todo no mesmo gusto

The punctuality

Food

One time

I had to pay $150 extra per flight to check one bag. This was not clear from the booking site. The food was terrible.

Great airline. Food great comfortable seats.

Hi enjoy the trip

No complaints

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

I enjoy my flight

Again no complains

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Esta Aerolínea es pésima en sus servicios en general.. Por culpa de ellos he perdido el Avión del Jueves 11 por la razón que me informaron que mi vuelo era con América Airlines pero al dirigirme a América éstos me expresaron que no era con ellos sino con British. Nuevamente fui con British y se igual forma no sabían de mi reservación..tanto América Airlines como British aún que haya llegado tres horas antes de la salida. No me solucionaba ni una ni otra al punto que llegó el momento que se fue mi vuelo. Pero Dios es grande y una señora de British se compareció de mí y me ayudó.Salí a Roma el viernes 12. Al regreso la misma história sólo que en otro país otro idioma..La.gente de British me dijo que aparecía Cancelado mi vuelo cuando ninca lo cancele.. Al contrario estuve pendiente de hacer el chekpoin en linea pero nunca pude entrar a su página aparecia cómo "error". A mi salida fue un calvario me hicieron dormir en Roma para salir al siguiente día pero por América Airlines..Estuve a punto de no llegar a tiempo a la cobertura periodística en el Vaticano. Son un chiste esta Aerolínea no la recomiendo ya que ni tienen un Counter para soluciones al clientes en Roma.

Todo el desorden, mala organización la forma de cómo me trataron parecía que era un Indigente ante ellos.. Como fui varias veces a tratar de que me ayudaran una de las Counter le dijo a su companera que no me atendiera que yo tenia que pagar un boleto y ya. Pero gracias a Dios una de ellas me ayudo pero igual el vuelo ya no lo podía tomar pero también dijo que parecía una persona de beneficiencia cuándo mi boleto ya estaba pagado de ida y vuelta yo no fui a pedir limosnas sino mis derecho como Cliente.

Flight was cancelled due to air traffic

American Airline jet doesn't have a comfort traveling internationally - just three sits on each side. My movie selection was much better on my flights to-from California. Terrible. Paying money to fly on British and getting switched to AA is a rip off! Will try my best to avoid British Airlines in the future!

We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun.

1.5 hour flight, on time and all that one should expect from a good airline.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

I like my trip - good service, good food (vine, whiskey :-) )

There is enough space between seats. Good selection of movies.

Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS.

Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline.

Friendly staff

One of my checked bags never arrived. It has been a week and I still don't have my bag.

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy.

It was so hot on the (delayed) flight

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

It was a wonder flight. Great staff!!! highly recommended.

Polite crew.. 2 meals.. very smooth overall

Not enough leg room.. had to physically climb over neighbor to get to the aisle

It was a new plane.

Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat.

The meal for dinner was nice with wine, good old fashioned meal service. The plane was clean. Blankets and pillows provided. Staff seemed efficient. The flight was operated by Iberian so it was all in Spanish. Okay for us as we speak Spanish.

The seats had so little padding. We are not very tall and the seats are just too close together. The poor fellow behind me could not make a move without bashing the back of my seat. Not his fault. If you are over 5'5" tall you are in trouble. It is too bad that flying has become so uncomfortable in coach.

Helpful services.

Good

Good schedules, good prices.

They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.