Encuentra vuelos baratos en Air Europa

Ventajas: the crew was nice the comfort of the plan was ok

Desventajas: some people on the plan asked for Pasta, and the crew forgot us.. (personally - i left with no food at the flight from Madrid to Fortaleza) in the way back, from fortaleza to madrid, it took hour and a half, from the time i finished eating to the time the crew took the tray. it was very inconveniet

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If it’s not Boeing, I’m not going! Airbus A340 Design Flaws

Ventajas: Food was good. Crew was friendly but not attentive at all.

Desventajas: Left late; 40 minutes. The Airbus A340 business class seats from JFK to MAD have a serious design flaw. Three people had their cell phones or iPads slip down the side of the seats, requiring the seats to be disassembled in flight, and getting down on the floor to reach in and get it....if you have small enough hands. Boeing aircraft are far better quality. Noisy aircraft, again, not Boeing quality.

Awful customer service

Ventajas: Nothing

Desventajas: I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status.