Encuentra vuelos baratos en Avianca

Never again this nightmare with Avianca

Ventajas: There was nothing to like. They cancel flights and do not let people know, delay flights, etc

Desventajas: Everything is terrible from reservations to food on board to airport staff

Stressfull

Ventajas: Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it

Desventajas: everything on the ground one the plane pre and post flight

Still stuck in Bogota

Desventajas: After avianca overbooked their flight, lied to me and said it was because of a strike i was stuck alone in bogota for 11 hours instead of 3.5. I received no compensation and am very angry with the way things were handled. Definitely wont be bothing with this airline again

Ventajas: The crew and ither travelers were good

Desventajas: For a 10 hour flight it felt like there was no room for your legs and I am quite short

Lost my connection flight

Ventajas: Entertainment was good. Comfortable airplane. Crew was polite and helpful. I don’t usually eat in a plane, but the meal was not bad at all.

Desventajas: First of all the flight was very late, so I missed my connection flight from Miami. I couldn’t get home on the other airline because it was full, so I had to buy another ticket to another city and had a family member pick me up, so we drove an additional hour. From the time I went to the airport in La Paz, took me 24 hours to get home. I had to work the next day.

Check in crew arrived late

Ventajas: The crew inside the plane was polite and helpful. Airplane was confortable. Breakfast was ok, no entertainment which was good because all I wanted was to sleep.

Desventajas: Check in was very slow, even for the ones that were able to check in online. The crew in charge to check in was late. If they tell you to be three hours before your flight, they should be at their desks before that.