Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Tampa (MAD - TPA)

The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later.

Crew was friendly, courteous and very helpful. On time arrival despite a late departure.

As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time

The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room.

The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface.

New plane and boarding was a breeze.

Had to pay for any food and drinks. No entertainment but very short flight.

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.

Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.

Kindliness of crew

Impossibility to by drinks or did with bank cards