Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a San Jose (MAD - SJC)

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Good food and great crew!

Being 6'2" is the worst when traveling economic.

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

I like my trip - good service, good food (vine, whiskey :-) )

Touch screen is sharp and responsive.

Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style.

La atención de las azafatas!

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

Good food and great crew!

Being 6'2" is the worst when traveling economic.

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!

When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too.

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Good flight, no complaints

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Good food and great crew!

Being 6'2" is the worst when traveling economic.