Opiniones recientes
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- Neutrales
- Negativas
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8,8
Ventajas: I liked checking in early online, bypassing lines. This is a great incentive when choosing my next rental. Drop-off was easy.
Desventajas: When checking out, I wanted the attendant to check the car for dents/scratches. She wouldn’t do it. She seemed irritated that she had to write something down. Note was written on a map. There isn’t a form, or something more formal?
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10,0
Ventajas: easy drop off and pick up
Opinión de
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6,0
Ventajas: Had choices for the vehicle i asked for
Desventajas: Too many hidden fees
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10,0
Ventajas: Friendly staff, quick check out, and easy pick up and drop off.
Opinión de
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7,2
Ventajas: Easy drop-off, manager was terrific -- very interested in my renting experience.
Desventajas: The employee who checked me in seemed like he had retired from years of successfully frustrating folks at the DMV. Several people were waiting for cars, with the employee working solo. This is not the employee's fault if staffing was a bit light. That said, the employee did not let the line increase his/her work tempo -- no sense of urgency whatsoever. Fortunately, the longer-than-anticipated wait could have been avoided. I want to see employees working hard, perhaps even acknowledging that they know the line is long and they will do their best to get to us as soon as possible. When there is no attempt to work at a more rapid pace so that customers can minimize their wait time, it is disheartening and quite frustrating. Rental vehicle was very clean inside. The only nitnoid thing I'd mention is that the external mirrors were laden with water spots, which reduced their utility.
Opinión de
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4,4
Ventajas: the customer service agent at the counter in San Josr was great!
Desventajas: the car was filthy- food crumbs and sticky spots all over the interior, plus a TERRIBLE smell. it was disgusting to be in and was the low point of my travel experience.
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10,0
Ventajas: Simple easy process
Opinión de
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10,0
Ventajas: Rented an intermediate SUV for a trip to Yosemite. Easy pick up. Car had Apple Carplay which was a great feature.
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10,0
Ventajas: The gentleman at the counter was terrific. Quick, no pressure, he conversed. The gentlemen who put me in the car was friendly and helpful, even encouraged me to walk around the car, take pics beforehand if I saw any chips or dings. My wife lost her phone in the car, Amanda was so nice and helped
Desventajas: This was one of the best car rental experiences I’ve ever had.
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8,8
Desventajas: The car almost got over heated when driving up a hill
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10,0
Desventajas: Did not receive my receipt at end of trip
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5,6
Desventajas: They are trying to claim hail damage. Hail damage to the roof, in California, in August, it is in the high 90s!
Opinión de
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8,8
Ventajas: I liked checking in early online, bypassing lines. This is a great incentive when choosing my next rental. Drop-off was easy.
Desventajas: When checking out, I wanted the attendant to check the car for dents/scratches. She wouldn’t do it. She seemed irritated that she had to write something down. Note was written on a map. There isn’t a form, or something more formal?
Opinión de
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10,0
Ventajas: easy drop off and pick up
Opinión de
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10,0
Ventajas: Friendly staff, quick check out, and easy pick up and drop off.
Opinión de
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10,0
Ventajas: Simple easy process
Opinión de
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10,0
Ventajas: Rented an intermediate SUV for a trip to Yosemite. Easy pick up. Car had Apple Carplay which was a great feature.
Opinión de
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10,0
Ventajas: The gentleman at the counter was terrific. Quick, no pressure, he conversed. The gentlemen who put me in the car was friendly and helpful, even encouraged me to walk around the car, take pics beforehand if I saw any chips or dings. My wife lost her phone in the car, Amanda was so nice and helped
Desventajas: This was one of the best car rental experiences I’ve ever had.
Opinión de
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8,8
Desventajas: The car almost got over heated when driving up a hill
Opinión de
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10,0
Desventajas: Did not receive my receipt at end of trip
Opinión de
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6,0
Ventajas: Had choices for the vehicle i asked for
Desventajas: Too many hidden fees
Opinión de
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4,4
Ventajas: the customer service agent at the counter in San Josr was great!
Desventajas: the car was filthy- food crumbs and sticky spots all over the interior, plus a TERRIBLE smell. it was disgusting to be in and was the low point of my travel experience.
Opinión de
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5,6
Desventajas: They are trying to claim hail damage. Hail damage to the roof, in California, in August, it is in the high 90s!
Opinión de
