|Los vuelos llegan a||Nashville Intl|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||556 €|
|Aerolíneas||Air Canada, Lufthansa, British Airways|
We paid $100 per person to choose our seats in advance and then when we boarded we had been bumped to a different location and my wife and I were sitting across the aisle from each other, unable to share a tablet to watch movies. The cabin crew was not helpful at all so we traded seats with another passenger who had also been bumped from his preferred seat. The entertainment system didn't work for an 11 hour flight.. are you kidding. We pressed the call button to see if it was just our inability to sign in but no crew member came. After 15 minutes the call light went off so we pushed it again, but the light was still on an hour later. We asked about it during the meal service and were very rudely dismissed. Long after meal service was finished we asked one more time to see if anything had changed and the crew member brought us a tablet to use that was loaded with movies. I'm not sure why they didn't do that earlier. Then 50 minutes before landing they literally pulled it out of our hands to store it away.
Boarding at LAX was a bit difficult as sound system in that area of the terminal was muddy.
My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience.
new airplane, some juice offered, good entertainment, staff was ok on the return flight (first class)
nothing to eat, no leg room, poor wifi, hidden fees for checked luggage, damaged baggage on the return flight. I asked for some more water on the first flight, and the guy gave me a look as if I had asked him about his soul.
Everything except delay
3 hour delay thst redulted in missed connections in Seoul.
I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.
That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.
Flight on time
UAL sucks, as expected.
Smooth flight, good service, seats above average
Food quality has gone down
The cramped seats, not a lot legroom and people complained once you reclined.
I liked all
Food was probably best
1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side
finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50
There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.
No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.
Food service painfully slow.
Nashville Intl (BNA) Estados Unidos
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