Encuentra vuelos baratos de Madrid Adolfo Suárez Madrid-Barajas a Kansas City (MAD - MCI)

Selection of movies and stewardes.

My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate

No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly.

We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off.

No delay, nice staff, had to check in handluggage because of small airplane it worked out perfectly.

I like to fly BA because the crews ( and I assume the maintenance) are top notch

Tired old 747. Needs an upgrade. Packed in like sardines on an old plane that shows it age. Should have flown Norwegian. Major delay caused me to miss my connections though the BA staff were all over it.

On board service and amenities

Kayak customer service

Selection of movies and stewardes.

outdated inflight entertainment system generally worn and old plane

On board service and amenities

Kayak customer service

Flavor was fine

Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad.

service was good, food was good

seats were too cramped for such a long flight and I didn't have the resources to upgrade to the next level (not first class, "World Traveler Plus" I think). The seats were also uncomfortable / not padded enough - my tailbone and lower back were very unhappy by the end of the flight