Valoraciones de viajeros
VALORACIÓN GENERAL
7,7
Muy bueno
Basado en 3.615 opiniones
General
7,9
Embarque
8,0
Confort
7,6
Tripulación
8,3
Entretenimiento
7,3
Comida
7,2
Encuentra vuelos baratos en Finnair
Ida y vuelta
Económica
Información sobre Finnair
| Código IATA | AY |
|---|---|
| Rutas | 174 |
| Ruta principal | Helsinki-Vantaa - Estocolmo-Arlanda |
| Aeropuertos con conexión | 82 |
| Aeropuerto principal | Helsinki-Vantaa |
Opiniones recientes
Valoración de los viajeros
485
359
238
129
98
-
10,0
Ventajas: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic
Desventajas: Best flight I’ve ever had. Need to have this many people on the plane every time
Opinión de
-
8,6
Ventajas: Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent.
Opinión de
-
8,3
Ventajas: Free movies
Desventajas: Free wifi. Better movie selection
Opinión de
-
5,6
Ventajas: Nothing
Desventajas: Snack and some complimentary wifi or entertainment
Opinión de
-
10,0
Ventajas: Great crew, on time, could get a good nights sleep
Opinión de
-
9,0
Ventajas: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.
Desventajas: No food and no entertainment during the flight (which makes it similar to low cost flights).
Opinión de
-
8,6
Ventajas: The lie-flat seats were just great .
Desventajas: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.
Opinión de
-
10,0
Ventajas: Everything was nice.
Desventajas: Nothing to complain about.
Opinión de
-
9,0
Ventajas: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.
Desventajas: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-
Opinión de
-
8,0
Ventajas: The seats were comfy and the pilots were skilled, food was average.
Desventajas: The handles in between the seats could've been better by being able to be completely raised.
Opinión de
-
9,6
Desventajas: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.
Opinión de
-
7,2
Desventajas: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either
Opinión de
-
6,0
Okay
Desventajas: No charging ports and flight was delayed.
Opinión de
-
10,0
Ventajas: All is great.
Desventajas: Nothing is not good.
Opinión de
-
5,3
Desventajas: Not much help at the airport my luggage was lost
Opinión de
-
5,6
Desventajas: Not losing my luggage
Opinión de
-
3,6
Ventajas: the seating was very uncomfortable i barely had any leg room
Desventajas: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways
Opinión de
-
5,0
Desventajas: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.
Opinión de
-
8,0
Ventajas: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.
Desventajas: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.
Opinión de
-
10,0
Ventajas: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.
Desventajas: N/A
Opinión de
-
6,6
Ventajas: Vuelo en clase business. La comida fue buena, pero escasa en cantidad
Desventajas: Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable
Opinión de
-
9,3
Ventajas: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Desventajas: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
Opinión de
-
6,0
Desventajas: Service very cold and rare to find. For some reason finnair doesn’t announce boarding
Opinión de
-
2,6
Kids running up and down isle/ no boarding announcement
Ventajas: Nothing
Desventajas: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.
Opinión de
-
8,0
Desventajas: I didn't like putting two family on different seats far from each other
Opinión de
-
10,0
Ventajas: Finnair is the best!
Opinión de
-
8,6
Ventajas: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!
Opinión de
-
9,6
Ventajas: A350, very comfortable and quiet. Good crew and pleasant flight
Desventajas: cabin temperature was a bit too high through the night.
Opinión de
-
9,6
Ventajas: The crew and service were welcoming, caring and attentive
Desventajas: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,
Opinión de
-
5,6
Ventajas: Not a lot.
Desventajas: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.
Opinión de
-
10,0
Ventajas: Keep it up with great services. !! Thank you!
Opinión de
-
9,0
Desventajas: A better breakfast...
Opinión de
-
3,0
Ventajas: nothing
Desventajas: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight
Opinión de
-
10,0
Ventajas: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.
Opinión de
-
4,3
Desventajas: - Leave in time - Working onboard entertainment system
Opinión de
-
6,3
Constant traveller
Ventajas: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.
Desventajas: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.
Opinión de
-
2,0
Desventajas: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.
Opinión de
-
9,3
Ventajas: Great service and yummy food.
Desventajas: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Customer service
Opinión de
-
8,0
convenient location, comfortable beds!
Ventajas: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.
Desventajas: I hate paying for water but I seem to do this all over town.
Opinión de
-
9,3
Desventajas: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.
Opinión de
-
9,3
Ventajas: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.
Desventajas: Food a bit bland and uninspired
Opinión de
-
9,6
Ventajas: All
Desventajas: Keep up the same spirit
Opinión de
-
10,0
Ventajas: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company
Desventajas: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.
Opinión de
-
10,0
Ventajas: On time
Desventajas: Free bags under Corbin
Opinión de
-
10,0
Ventajas: The crew was really good
Opinión de
-
9,6
Ventajas: The crew was amazing. The food was good
Opinión de
-
6,0
Ventajas: The connection was way too tight.
Desventajas: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.
Opinión de
-
7,5
Ventajas: Tripulacion muy amable
Desventajas: Puntualidad
Opinión de
-
9,0
Ventajas: Aseo limpio, tripulacion muy amable
Desventajas: Temperatura
Opinión de
-
2,0
Ventajas: The movies in the flight
Desventajas: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD
Opinión de
-
3,3
Ventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.
Opinión de
-
4,0
Ventajas: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.
Opinión de
-
5,6
Desventajas: Could be better, say, like with Singapore Airlines..
Opinión de
-
10,0
Ventajas: Seat was comfortable, food was surprisingly good.
Desventajas: Nothing
Opinión de
-
10,0
Ventajas: Comfortable
Opinión de
-
7,0
Ventajas: Departed and arrived on time
Desventajas: Stop the sardine can treatment of passangers
Opinión de
-
6,0
Ventajas: meal
Opinión de
-
9,6
Ventajas: Of all the flights I checked this was the most convenient in timely manner and comfortable.
Desventajas: Movie options.
Opinión de
-
9,3
Ventajas: The crew was nice
Desventajas: We were boarding later than expected Which caused some stress with connection flight
Opinión de
Estado del vuelo
Mapa de rutas de Finnair
Rutas de vuelo populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
814
Estocolmo
ARN
Helsinki
HEL
813
Helsinki
HEL
Estocolmo
ARN
1436
Berlín
TXL
Helsinki
HEL
1416
Fráncfort
FRA
Helsinki
HEL
1415
Helsinki
HEL
Fráncfort
FRA
1545
Helsinki
HEL
Bruselas
BRU
1435
Helsinki
HEL
Berlín
TXL
1542
Bruselas
BRU
Helsinki
HEL
372
Kuopio
KUO
Helsinki
HEL
1032
Tallín
TLL
Helsinki
HEL
1405
Helsinki
HEL
Múnich
MUC
1406
Múnich
MUC
Helsinki
HEL
1337
Helsinki
HEL
Londres
LHR
444
Oulu
OUL
Helsinki
HEL
1332
Londres
LHR
Helsinki
HEL
1577
Helsinki
HEL
París
CDG
533
Helsinki
HEL
Rovaniemi
RVN
534
Rovaniemi
RVN
Helsinki
HEL
1013
Helsinki
HEL
Tallín
TLL
1578
París
CDG
Helsinki
HEL
443
Helsinki
HEL
Oulu
OUL
1306
Ámsterdam
AMS
Helsinki
HEL
1305
Helsinki
HEL
Ámsterdam
AMS
365
Helsinki
HEL
Kuopio
KUO
1511
Helsinki
HEL
Zúrich
ZRH
1512
Zúrich
ZRH
Helsinki
HEL
213
Helsinki
HEL
Mariehamn
MHQ
214
Mariehamn
MHQ
Helsinki
HEL
Rutas de vuelo principales
Principales aeropuertos en los que opera Finnair
- Aeropuerto Helsinki-Vantaa (HEL)
- Aeropuerto Oulu (OUL)
- Aeropuerto Estocolmo-Arlanda (ARN)
- Aeropuerto Copenhague-Kastrup (CPH)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Sapporo Chitose (CTS)
- Aeropuerto Oslo-Gardermoen (OSL)
- Aeropuerto Berlín-Tegel (TXL)
- Aeropuerto Ámsterdam-Schiphol (AMS)
- Aeropuerto Rovaniemi (RVN)
- Aeropuerto Kittilä (KTT)
- Aeropuerto Ivalo (IVL)
- Aeropuerto Praga (PRG)
- Aeropuerto Milán-Malpensa (MXP)
Información de contacto de Finnair
- AY Código IATA
- +34 901 888 126 Llamar
- finnair.es Visitar
Descripción de Finnair
Finnair es la aerolínea de cabecera de Finlandia. En la actualidad, ofrece vuelos a más de un centenar de destinos en Europa, Asia y América del Norte. Para ello, dispone de una flota formada por más de ochenta aviones, la mayoría de los cuales pertenece a la familia Airbus. En concreto, cuenta con las aeronaves A321, A330-300 o A350-900, entre muchas otras. En cuanto a la capacidad, fluctúa entre los cerca de setenta asientos hasta superar los trescientos.
Gracias a que Finnair pertenece a oneworld, los pasajeros de clase Business poseen libre acceso a las más de seiscientas salas vip que esta alianza aérea tiene en todo el mundo. Otras compañías de transporte aéreo que forman parte de la alianza de líneas comerciales oneworld son American Airlines, British Airways o Iberia.
Los pasajeros de clase Business tienen derecho a subir al avión con dos piezas de equipaje de mano de 56 × 45 × 25 cm, como máximo, y un objeto personal del tipo de un ordenador portátil o una mochila o bolso pequeño, siempre que no supere los 40 × 30 × 15 cm. El peso total no puede ser mayor de 10 kg. El resto de los viajeros pueden llevar en la cabina del avión una única pieza de equipaje de mano y un objeto personal con las mismas restricciones en cuanto a tamaño. En este caso, el peso total no puede exceder los 8 kg.
Los pasajeros que vuelen en clase Turista pueden personalizar su viaje a través de la opción Economy Confort, cuya reserva puede hacerse durante el check-in on-line (registro en línea). Esta incluye asientos con mayor espacio para las piernas y se encuentra disponible en la totalidad de los vuelos intercontinentales, así como en algunos a Europa y al Oriente Medio.
Política de cancelación de Finnair
Según avanza la situación con el coronavirus (COVID-19), Finnair actualizará sus políticas en concordancia. Contacta con Finnair directamente para obtener la información más actual sobre tasas por cancelación. Puedes encontrar la información más actual sobre las políticas de Finnair aquí: Finnair Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.