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Desventajas: We had a short delay

Ventajas: Great newer plane, great service!

Ventajas: Nothing

Desventajas: Everything

Ventajas: Entertainment system failed repeatedly.

Desventajas: Entertainment system failed repeatedly.

Ventajas: Muy buena atención de la tripulación

Desventajas: Tener más variedad de películas

Ventajas: Onboard crew were nice and polite. Flight was on time (a rarity).

Desventajas: The boarding crew was rude and unpleasant, the plane was boiling hot.

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: Crew was great and helpful despite oversight in my special meal.

Desventajas: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Ventajas: Nice Crew. Seats ok.

Desventajas: Nothing to add

Ventajas: nothing

Desventajas: everything

Ventajas: Clean airplane on time

Desventajas: Crew attitude

Desventajas: Inconsiderate about what is important to travelers.

Desventajas: La simpatía de los azafatos/tas

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: Easy check in and easy baggage claim

Desventajas: They can easily work on the food

Ventajas: On time and complimentary drink

Desventajas: Still waiting for luggage 2 hours after arriving.

Ventajas: The entertainment was good and not laggy.

Desventajas: The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t

Desventajas: Crew politeness

Ventajas: Mal embarque: 10 minutos esperando en finger con turno priority. .

Desventajas: Comida infame en la clase turista premium. Personal sin ningún afán por agradar. Buena puntualidad. Asientos de turista premium aceptables. Buen sistema de entretenimiento

Desventajas: They broke my guitar

Desventajas: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Desventajas: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Ventajas: They kept us up to date throughout the whole process

Desventajas: I could have had a seat next to my thirteen year old and I didn’t get my seat arrangements unit I was boarding the plane.

Ventajas: El personal muy atento

Desventajas: El avión sucio. La mesa de servicio rota. No servían las pantallas. Y había animales que me picaron toda la espalda. Un avión descuidado y sin mantenimiento.

Ventajas: I liked that our flight arrived safely and was only delayed by half an hour. That’s really all.

Desventajas: - $100 baggage fee. For ONE bag. Other airlines don’t charge nearly that much. Apparently, it’s cheaper if I prepay online. What? - Paid $160 to have seats assigned to us but apparently if I show up early, I can totally skip this fee and just pick two seats next to each other. Had no clue because the website isn’t informative. - In flight, meals and drinks were served to a handful of passengers. Nothing was served to me or most people. There was no explanation why nor was there any offer to sell us food. Why? Is the food an extra option? Even if it was, how difficult is it to offer it to the passengers for an upcharge? I know they like upcharging. And it doesn’t explain why the drink cart just strolled by without even asking if I wanted anything. Drinks are extra too? - No personal fan on the ceiling. Come on. Only tiny, old aircrafts dont have fans. - Norwegian advertises free in flight WiFi! But this is very deceptive. You have to download a (terrible) app that doesn’t even so much as give you your flight information. The ONLY thing it does is stream movies. That’s it. It’s essentially their cheap response to having planes without personal LCD screens except it only has one feature. Overall, much more expensive and crappier than what you pay for. If another flight costs $100 more, just take it. This airline doesn’t have its act together.

Ventajas: Excelente servicio por parte de la tripulación

Desventajas: Avión antiguo

Ventajas: I liked how simple the process was. What put you guys over the top was serving dinner and breakfast! Thank you! It was an awesome detail. And it was really good too. The coffee was so good. I thought the design of the airport was gorgeous! It would make a perfect start to a persons vacation. I gave a 3 in entertainment because wear I was sitting next there wasn't any entertainment, but I didn't mind at all because I wanted to sleep all night. I was upstairs and I loved it.it was my first time on a double decker plane. The crew was great!

Desventajas: I didn't like that it wasn't organized in Punta Cana, not even a little bit. I didn't like the process of buying the ticket online the website doesn't work well, it took forever and I even tried to look for a different company because it was too frustrating. I'm not sure why your price changes right before you buy the ticket but I think you should explain why with details because my friend was going to a ticket and went with another site because it wasn't clear. Also in Punta Cana they tried to make us pay a 20 dollar fee, trying to tell us it was obligatory. When we asked more questions then they said did you pay it online? We said we don't know, because nothing was clear on your site. They insisted we pay it and we asked more questions, in the end they didn't make us pay which leads me to believe it was a way to pocket money when they can, for example your company is not clear why the price changed and you are charging more. But maybe it is this dumb fee, but you have to tell the person. Ok say I pay it, then when I get to the airport they say I have to pay 20 dollars, after they make the person pay then they can look online to see if they already did and keep that 20 dollars.

Desventajas: Retraso de 90 minutos. Mala organización. Esperando en cola de pie sin información. Falta de personal para la entrada al avión.

Ventajas: Comida en el vuelo

Desventajas: Todo, excepto alimentos

Ventajas: Crew was great

Desventajas: The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later

Ventajas: Friendly staff

Desventajas: No working movie screens and no outlets

Desventajas: Would've been better if Air Canada had not downgraded the land to a propeller plane!

Ventajas: good leg room and seats staff was courteous

Desventajas: not even peanuts...

Ventajas: Price

Desventajas: Connection time in Vancouver is horrible and international transfer process is awful Especially with small children

Desventajas: I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos.

Ventajas: Crew was great. Seats were uncomfortable. No air. It was extremely hot.

Ventajas: Seating was good. Crew was good

Desventajas: Food could be better

Ventajas: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Desventajas: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Ventajas: Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight..

Desventajas: No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!

Ventajas: Crew was very friendly and seat in KQ is super comfortable in Business.

Ventajas: Servicio a bordo impecable

Desventajas: Mejorar cartelera de películas

Ventajas: Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him.

Desventajas: TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!

Ventajas: Crew was nice.

Desventajas: Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.

Ventajas: The flight was 90 minutes late

Desventajas: On time performance

Ventajas: Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)

Ventajas: In flight entertainment

Desventajas: The plane was very hot.

Desventajas: Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well.

Desventajas: I congratulate the KLM crew!

Desventajas: KLM crew exceed our expectations

Desventajas: Staff rude and short

Ventajas: Crew was helpful and food was very good

Desventajas: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Desventajas: No food

Ventajas: I don't think I say anything I liked.

Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Ventajas: the flight was on time

Desventajas: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Ventajas: On time and complimentary drink

Desventajas: My flt from DEN was delayed so I missed my connection - it didn't happen.

Ventajas: Everything thanks

Desventajas: Awesome thanks

Ventajas: The flight was on schedule. The pilot was great and avoided turbulence.

Desventajas: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Ventajas: Crew was great

Desventajas: N/A

Ventajas: Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight

Desventajas: The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow

Ventajas: The comfort of the flight snd kindness of the crew.

Desventajas: My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected.

Ventajas: crew was great, seats were comfortable

Desventajas: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine

Desventajas: No entertainment facilities

Desventajas: Head support for 6 feet plus people on seats would be good

Ventajas: Very professional

Desventajas: Lost luggage

Desventajas: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Ventajas: Friendly crew

Desventajas: KLM lost one piece of my luggage

Ventajas: Nos reubicaron al llevar la pantalla rota.

Desventajas: Limpieza y mantenimiento. En los 2 vuelos nos toco asientos sin recoger basuras del vuelo anterior, uno con pantalla averiada y el otro con el reposa brazos roto.

Desventajas: Everything was good.

Desventajas: No food

Ventajas: El personal es bueno

Desventajas: El abordaje y tiempo de salida

Ventajas: Flying these days is as bad as it gets. We made it, that is what I liked.

Desventajas: Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others.

Ventajas: Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets.

Desventajas: The food was ok could be better and WiFi didn’t work.

Desventajas: 2 hours late

Ventajas: Fueron amables

Desventajas: Avisar que la alimentación se cobra