Encuentra vuelos baratos a Oakland (OAK)

It was very stressful. We got to the airport at krakow and were told that we need to pay for luggage. It was an international flight that normally allows 1 free luggage and carry on. The price they quoted to pay for luggage was ridiculous, over 1k eur.

No food or water offered during the whole flight.

Premium cabin is good value, much more space than economy for not outrageous cost, food is actually really tasty, though still served in a box with plastic utensils in Premium, Dreamliner is nice plane

Nearly an hour late departing because of “passenger security screening for flights to US” - as if they don’t do this every day? They needed to start getting people into gate area much earlier. Limited video content - all sorts of programs I’ve never heard of or didn’t want to watch.

The staff was nice and friendly.

I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service.

Nothing

The flight was quick, wasn't delayed. But for anything one had to pay for. A sip of water, headsets or blankets.

I arrived safely

Almost anything.

The pasta lunch was very good! The cold sausages later.....hmmm not so much! Our seats were very comfortable and there was plenty of room in the overhead bins which was really nice! They did a great job of keeping us abreast of why our flight was running late, that was much appreciated! The steward on my side was just "OK", but the gal on the otherside was FABULOUS! She smiled and made eye contact with each person as she passed them a drink.

I felt there could have been more options for entertainment. I realize you could purchase a premium package, but for a 9 hour flight I think they could provide free a few more options for shows or movies. even the music options were very limited.

The flight was only delayed 45min instead of 48hrs (like our original flight was).

Delays, terrible food, the guy roaming around the pre boarding area whose only job is to weigh random bags and charge $75 when you're over the unpublished weight limit (and the bags were fine on the trip over, so not sure what changed). Expensive inflight entertainment.

The cabin crew was friendly and helpful. The seats on the plane are nice and wide, plenty of leg room.

We left from the far end of the terminal, and there was no gate. The one shop for buying a beverage and magazine there was closed. The supposedly more comfortable seats are not that great for a short person. The food and drink on board was fine but nothing special.

It was very stressful. We got to the airport at krakow and were told that we need to pay for luggage. It was an international flight that normally allows 1 free luggage and carry on. The price they quoted to pay for luggage was ridiculous, over 1k eur.

No food or water offered during the whole flight.

Service onboard was excellent and prompt. When we ordered items they arrived very quickly.

Checkin needed to be better planned and managed. Line was much too long. Get more staff earlier to prevent the lines from getting too long.

Flight was delayed over an hour due to technical problems, which they let us know about after having us line up for 40 mom. Then the entertainment system didn’t work. Nor did the WiFi. Food was horrible.

They’re very mediocre selection of movies were free

They cancelled our Barcelona flight with no explainationand rather than book for us on another carrier, they suggested we buy our own tickets and fly to another state to find a similar Barcelona flight. Disgusting and rude.

It was very stressful. We got to the airport at krakow and were told that we need to pay for luggage. It was an international flight that normally allows 1 free luggage and carry on. The price they quoted to pay for luggage was ridiculous, over 1k eur.

No food or water offered during the whole flight.

Friendly crew Comfortable clean planes

Departure delay JfK Luggage at Amsterdam took way too long

No trolleys. Difficult if you have to carry a lot of luggage from an international flight to a car rental

The staff was nice and friendly.

I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service.