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Desventajas: It's KLM. What else do you need to know.

Ventajas: The plane size & comfort was excellent. The staff were very friendly

Desventajas: N/A

Ventajas: KLM are our airline of choice. A great full-service carrier with impecable standards.

Desventajas: Nothing

Ventajas: Klm's consistantly high standards in everything they do.

Desventajas: Nothing

Ventajas: Everything but not the food

Desventajas: Food was horrible

Ventajas: Inflight services

Desventajas: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Ventajas: Crew was very nice

Desventajas: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Ventajas: Arrived early, nice bus. Class lounges

Desventajas: Friendly flight attendants, more comfort . Better food. Faster service

Desventajas: A refund. I tried to cancel but.they would not let me.

Ventajas: Love the Airbus, roomy.

Desventajas: Better entertainment movies, food are boring.

Ventajas: Crew was good. Seats comfortable.

Desventajas: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Ventajas: The fact that we had dinner and a snack was great! The crew were fantastic!

Desventajas: It was a bit cramped but overall it was a wonderful experience

Ventajas: Todo

Desventajas: Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco

Ventajas: Decent price for economy comfort seat, 4A.

Desventajas: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Ventajas: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Desventajas: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Ventajas: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Desventajas: Nothing,just the seats. Cleanliness was perfect

Ventajas: All good

Desventajas: Free cup of tea!! Perhaps lightly more leg room

Ventajas: quick entry - but it was not a full flight!

Desventajas: Canceled

Desventajas: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Ventajas: Klm's consistantly high standards in everything they do.

Desventajas: Nothing

Ventajas: Terrific hot breakfast in bus. class

Desventajas: Window did not darken like the others.

Desventajas: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Ventajas: Almost everything, especially the crew.

Desventajas: Don’t feel like anything should be better to be honest

Ventajas: Crew good and seat OK but not exceptional for business class

Desventajas: Food was average - main course could have been better. Range of movies ok but not great

Ventajas: Perfect

Desventajas: Nothing. Flight was amazing

Ventajas: Impressive service... amazing crew, very friendly and professional

Desventajas: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Ventajas: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Desventajas: I hate paying for water but I seem to do this all over town.

Ventajas: All is great.

Desventajas: Nothing is not good.

Ventajas: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.

Desventajas: No food and no entertainment during the flight (which makes it similar to low cost flights).

Ventajas: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Desventajas: Movie options.

Desventajas: Entertainment section is poor. Wifi reception is terrible

Ventajas: Crew very kind, entertaining good

Desventajas: Boarding process

Ventajas: Crew was reasonable, seats not great.

Ventajas: The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages.

Desventajas: We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers.

Ventajas: All in time

Ventajas: Smooth flying so got some sleep

Desventajas: Clearer back-to-front boarding process

Desventajas: At least give a glass of water.

Ventajas: I got there

Desventajas: My luggage did not

Ventajas: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time

Desventajas: The business class seat felt a bit claustrophobic when in lie flat mode

Ventajas: The food and very professional and friendly service.

Desventajas: Nothing.

Ventajas: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Ventajas: The crew was very lazy and not professional

Desventajas: Don't stop demanding from the crew

Ventajas: Water station!

Desventajas: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.

Ventajas: Comfortable seating, pleasant food and entertainment.

Desventajas: Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation.

Ventajas: Premium economy was perfect, smaller cabin with less people, great flight.

Ventajas: It was on time and everything went well

Desventajas: They could have offered more water

Ventajas: Much more comfortable than I expected. Attentive flight attendants.

Desventajas: After flying cheapi airlines, norhing. It was a great experience.

Ventajas: Nice and friendly crew

Desventajas: None

Ventajas: Boarded fast

Desventajas: Hours of flight

Ventajas: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Desventajas: Greater weight allowance for carry-on luggage.

Ventajas: Todo

Desventajas: Todo

Desventajas: Boarding procedures

Ventajas: Much more comfortable than I expected. Attentive flight attendants.

Desventajas: After flying cheapi airlines, norhing. It was a great experience.

Desventajas: Seats are very uncomfortable in all planes

Ventajas: All services were very good.

Desventajas: Overnight sleeping in extended seats in Business Class were cramped.

Ventajas: Yes, it was comfortable and they r nice.

Desventajas: Ummmm delayed both flights were delayed, it was annoying

Ventajas: The flat bed

Desventajas: The Captain made loud announcements waking you up

Ventajas: Horrible service

Desventajas: Nasty people

Ventajas: TAP is great to fly, friendly, safe and solid, nice crew

Ventajas: Amazing punctuality, both on the way out to Lisbon and on the return to London.

Desventajas: Cannot really think of anything that needed attention on these flights.

Ventajas: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Desventajas: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Ventajas: Service was great and the airplane was very well maintained.

Desventajas: More water, I was thirsty most of the time.

Ventajas: Sleeping.

Desventajas: 1 hour delay Duden to luggages!

Ventajas: Yes, it was comfortable and they r nice.

Desventajas: Ummmm delayed both flights were delayed, it was annoying

Ventajas: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Desventajas: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Ventajas: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Desventajas: TAP being on time and giving a reason why the flight was late

Ventajas: Amazing crew

Desventajas: Food was ok. Seat was crowded. Everything else was excellent.

Ventajas: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable

Desventajas: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!

Ventajas: There is nothing to like about the flight

Desventajas: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Ventajas: everything was fine. uneventful

Desventajas: Food

Desventajas: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Ventajas: All good

Desventajas: Free cup of tea!! Perhaps lightly more leg room

Desventajas: Too warm in the cabin

Ventajas: Comfortable seats; attentive crew.

Desventajas: Cabin temperature; too cold.

Ventajas: IFE, aircraft

Desventajas: Comfort, food options

Ventajas: Air Transat provide excellent service with affordable prices. I have arrived late to check-in desk due to unexpected traffic but Air Transat team was very supportive, even helped us to cross the customs in no-time until the gate of the plane without interrupting the flight time. Highly Recommended.

Desventajas: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.

Desventajas: Exit seat wasnt a full exit seat just a slightly larger row and did not recline. Seats were smaller than usual too.

Ventajas: Crew was accommodating and kept me and my family comfortable in the flight. Food was good

Desventajas: Free stuff like headphones and blanket which can be collected at the end of the flight

Ventajas: We (my wife and I) are able to sear together in a two-seat configuration.

Desventajas: Seat space and even worse when people in front of us move the seat back...I, as a rule, do not want to bother those behind so, as a rule I do not move my seat from the upright position..

Desventajas: The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak.

Desventajas: Airline food could always be better. It wasn’t bad though.

Ventajas: Good food, service, and entertainment

Desventajas: The seats are not very cushioned

Ventajas: inflight staff are good but on the ground staff at airport need a great deal of improvement

Desventajas: Delayed arrival at Bangalore by more than 1 hour.

Ventajas: The crew was friendly and willing to serve.

Desventajas: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Desventajas: The person next to me was x and overflowing onto my area and leaning on me through the flight

Ventajas: Crew and new, spacious aircraft

Desventajas: Nothing in particular.

Ventajas: The crew were great ( very helpful). Comfort ?

Desventajas: Plane late due to electrical failure. Manchester airport, stuck on bus because driver couldn't open the door.

Ventajas: Nice smooth process and good deal

Desventajas: You did just fine

Ventajas: Rapid boarding with no delays

Desventajas: No snacks, no entertainment.

Ventajas: Entertainment and the dinning.

Desventajas: Entertainment was a bit old thought and the snacks were a poor

Desventajas: I booked a business class, round trip ticket, only to find out that one of the legs was not.

Ventajas: Seating and leg room much better than Ryan Air!