British Airways (BA)
| Código IATA | BA |
|---|---|
| Rutas | 494 |
| Ruta principal | Edimburgo - Londres-Heathrow |
| Aeropuertos con conexión | 216 |
| Aeropuerto principal | Londres-Heathrow |
Ventajas: The crew was good
Desventajas: The seats
Ventajas: Nothing.
Desventajas: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.
Ventajas: Crew rude
Desventajas: The flight attendants were rude. Seats don’t recline. Charge for soft drinks and water
Ventajas: Plane changed to an A380
Desventajas: Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!
Ventajas: Crew was amazing. Food was amazing too!
Desventajas: Delay time.
Ventajas: Great comfortable aircraft they use and the best is that it leaves from FLL
Ventajas: Good onboard entertainment. Normal headphone jacks.
Desventajas: Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines.
Ventajas: Great crew and service
Desventajas: It would be convenient to have phone chargers
Ventajas: Glad to have flat beds and not the fake B class you sometimes get in Europe
Desventajas: Not crazy about this seat arrangement in which every other passenger faces backwards.
Ventajas: Attentive crew, plenty to drink
Desventajas: Not crazy about the seat arrangement on this plane
Desventajas: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met
Ventajas: BAc- great brand and very professional.
Desventajas: Nothing for me
Ventajas: There were lots of options for inflight entertainment
Desventajas: The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed.
Ventajas: Arriving before the schedule
Ventajas: Friendly crew
Desventajas: Hectic boarding; airplane seemed very old
Ventajas: Flight good, crew helpful and no problem with boarding.
Desventajas: No hot food and no announcement in the Airport. Limited choice of other food.
Ventajas: Crew was great and friendly. Seats were fairly comfortable.
Desventajas: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.
Ventajas: The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs
Desventajas: I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination.
Desventajas: We Flew business class. Very ordinary.
Ventajas: Absolutely nothing.
Desventajas: Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job).
Ventajas: We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair.
Desventajas: All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you
Desventajas: The entertainment system wasnt working on the first flight, and had poor content on the second flight.
Ventajas: They made up some time following a long delay
Desventajas: We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful
Desventajas: El vuelo salió una hora demorado, al no saber inglés y que las azafatas no sabian español nunca supe el porque.
Ventajas: Super friendly and professional crew
Desventajas: Short comfortable and smooth journey
Ventajas: Arrived earlier than scheduled, crew were informative
Desventajas: Departure was delayed
Ventajas: Avión moderno. Estaba muy bien.
Ventajas: Food and entertainment were good
Desventajas: Flight was terribly cold. Better AC management required
Ventajas: Entertainment was good.
Desventajas: The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.
Ventajas: We got to our destination
Desventajas: They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to.
Ventajas: We got to our destination
Desventajas: Everything. Possibly the worst airline in Europe.
Desventajas: My window seat didn’t have a window
Ventajas: Price for seat was very good. We left 30 minutes late but arrived early.
Desventajas: Departing on time.
Desventajas: The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/
Desventajas: Need some more and better inflight movies
Ventajas: Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us.
Ventajas: The flight, food, drinks and comfort was good
Desventajas: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later
Desventajas: It started over an hour late and they lost my luggage
Desventajas: Mostly good.
Desventajas: They took too long for check in. The crew was confused
Ventajas: Good seats at back of plane
Desventajas: Food
Ventajas: It was just on time.
Desventajas: The seats are very small hence not comfortable at all.
Ventajas: Staff was friendly and responsive.
Desventajas: USB slot that works and also headphone jack that works. Warm food will be appreciated
Ventajas: La tripulación muy amable.
Desventajas: Deben ser mas estrictos en no dejar subir a la cabina, maletas que exceden el tamaño permitido. Nos quedamos sin lugar los que cumplimos con las reglas por los abusos de los que no.
Ventajas: Comfortable clean food was tasty and appreciated the complimentary drinks
Desventajas: Offered bottles of water...not just small cups
Ventajas: LCY very efficient baggage drop, flight arrived ahead of schedule
Ventajas: Nice plane, good food
Desventajas: Noncomplaints
Ventajas: Servicio a borbo, variedad de comida y bebidas
Desventajas: No tenía entretenimiento a bordo
Ventajas: I reached my distanation safe
Desventajas: Newer and cleaner plane better entertainment
Ventajas: Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask .
Desventajas: 27D has got those awful metal boxes under the seat in front .
Desventajas: It was good
Ventajas: amazing crew
Desventajas: nothing it was perfect
Ventajas: Check In went fast, getting through security was also fast. The price was excellent.
Desventajas: Small seat, did not recline fully but it was an economy ticket.
Ventajas: Great crew. BA lounge at Heathrow excellent.
Desventajas: Flight delayed 4 hours due to technical issues.
BA for a new plane but unfortunately still 4 hours late leaving Heathrow.
Ventajas: Again staff at mobility assistance were excellent!
We were late leaving and pilot made uptime.They really seemed to care about passengers
Ventajas: We had mobility assistance.They were excellent
Ventajas: Good crew
Desventajas: Leg room!
Desventajas: Only one round of drinks served?
Desventajas: We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie.
Ventajas: Crew was amazing. Food was amazing too!
Desventajas: Delay time.
Ventajas: Great comfortable aircraft they use and the best is that it leaves from FLL
Ventajas: Great crew and service
Desventajas: It would be convenient to have phone chargers
Ventajas: BAc- great brand and very professional.
Desventajas: Nothing for me
Ventajas: Super friendly and professional crew
Desventajas: Short comfortable and smooth journey
Desventajas: Need some more and better inflight movies
Ventajas: It was just on time.
Desventajas: The seats are very small hence not comfortable at all.
Ventajas: Comfortable clean food was tasty and appreciated the complimentary drinks
Desventajas: Offered bottles of water...not just small cups
Ventajas: Nice plane, good food
Desventajas: Noncomplaints
Ventajas: Crew were intuitive - how about a little drink / you look as though you’d like another cup of coffee / come and have some chocolate / without me having to ask .
Desventajas: 27D has got those awful metal boxes under the seat in front .
Desventajas: It was good
Ventajas: amazing crew
Desventajas: nothing it was perfect
Ventajas: Again staff at mobility assistance were excellent!
We were late leaving and pilot made uptime.They really seemed to care about passengers
Ventajas: We had mobility assistance.They were excellent
Ventajas: The crew was good
Desventajas: The seats
Ventajas: Glad to have flat beds and not the fake B class you sometimes get in Europe
Desventajas: Not crazy about this seat arrangement in which every other passenger faces backwards.
Ventajas: Attentive crew, plenty to drink
Desventajas: Not crazy about the seat arrangement on this plane
Ventajas: Flight good, crew helpful and no problem with boarding.
Desventajas: No hot food and no announcement in the Airport. Limited choice of other food.
Ventajas: Crew was great and friendly. Seats were fairly comfortable.
Desventajas: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.
Ventajas: The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs
Desventajas: I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination.
Desventajas: The entertainment system wasnt working on the first flight, and had poor content on the second flight.
Desventajas: El vuelo salió una hora demorado, al no saber inglés y que las azafatas no sabian español nunca supe el porque.
Ventajas: Arrived earlier than scheduled, crew were informative
Desventajas: Departure was delayed
Ventajas: Avión moderno. Estaba muy bien.
Ventajas: Price for seat was very good. We left 30 minutes late but arrived early.
Desventajas: The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/
Ventajas: Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us.
Desventajas: Mostly good.
Ventajas: Good seats at back of plane
Desventajas: Food
Ventajas: La tripulación muy amable.
Desventajas: Deben ser mas estrictos en no dejar subir a la cabina, maletas que exceden el tamaño permitido. Nos quedamos sin lugar los que cumplimos con las reglas por los abusos de los que no.
Ventajas: LCY very efficient baggage drop, flight arrived ahead of schedule
Ventajas: Servicio a borbo, variedad de comida y bebidas
Desventajas: No tenía entretenimiento a bordo
Ventajas: I reached my distanation safe
Desventajas: Newer and cleaner plane better entertainment
Ventajas: Check In went fast, getting through security was also fast. The price was excellent.
Desventajas: Small seat, did not recline fully but it was an economy ticket.
Ventajas: Great crew. BA lounge at Heathrow excellent.
Desventajas: Flight delayed 4 hours due to technical issues.
BA for a new plane but unfortunately still 4 hours late leaving Heathrow.
Desventajas: Only one round of drinks served?
Ventajas: Nothing.
Desventajas: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.
Ventajas: Crew rude
Desventajas: The flight attendants were rude. Seats don’t recline. Charge for soft drinks and water
Ventajas: Plane changed to an A380
Desventajas: Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!
Ventajas: Good onboard entertainment. Normal headphone jacks.
Desventajas: Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines.
Desventajas: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met
Ventajas: There were lots of options for inflight entertainment
Desventajas: The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed.
Ventajas: Arriving before the schedule
Ventajas: Friendly crew
Desventajas: Hectic boarding; airplane seemed very old
Desventajas: We Flew business class. Very ordinary.
Ventajas: Absolutely nothing.
Desventajas: Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job).
Ventajas: We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair.
Desventajas: All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you
Ventajas: They made up some time following a long delay
Desventajas: We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful
Ventajas: Food and entertainment were good
Desventajas: Flight was terribly cold. Better AC management required
Ventajas: Entertainment was good.
Desventajas: The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.
Ventajas: We got to our destination
Desventajas: They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to.
Ventajas: We got to our destination
Desventajas: Everything. Possibly the worst airline in Europe.
Desventajas: My window seat didn’t have a window
Desventajas: Departing on time.
Ventajas: The flight, food, drinks and comfort was good
Desventajas: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later
Desventajas: It started over an hour late and they lost my luggage
Desventajas: They took too long for check in. The crew was confused
Ventajas: Staff was friendly and responsive.
Desventajas: USB slot that works and also headphone jack that works. Warm food will be appreciated
Ventajas: Good crew
Desventajas: Leg room!
Desventajas: We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie.
