Seats are too close together!
Seat comfort on flight.
The air quality in the plane was great.
There wasn’t enough snack options offered for purchase.
The friendly crew.
My flight was canceled for no reason. I am currently stuck in Oslo for the next 4 hours waiting to go to Berlin.
Staff was pleasantly helpful and friendly.
Window seat was uncomfortable, and plane was hot,as if the a/c was turned off.
Entertainment, and leg space.
Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.
delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.
Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!
I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!
Terrible service. Flight delayed (two hours).
|Los vuelos llegan a||Las Vegas McCarran|
|Los vuelos salen de||España|
|Precio del vuelo||425 €|
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