Encuentra vuelos baratos a Miami (MIA)

Ventajas: The crew was nice

Desventajas: Nothing

Ventajas: I tried to check in online but was prompted to check in at the airport. At the airport kiosk I checked in and got a terrible seat two rows from the back. Food was mediocre and entrainment fair. The flight crew were ok not exceptional. Aircraft was nice and clean. Other than poor seating the flight was smooth. I've had better flights overseas.

Desventajas: See above I should asked for another seat there were plenty of vacancies.

Ventajas: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Ventajas: Crew were very friendly

Desventajas: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Ventajas: Just a routine flight but done with perfect execution.

Desventajas: Nothing.

Desventajas: Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us

Ventajas: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable

Desventajas: I ordered Asian Vegetarian Meal. But they served me only pasta.

Desventajas: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.

Ventajas: Flight went smoothly overall. Decent leg room. Food was good. We left ontime

Desventajas: The temperature control in the cabin was poor. Too warm for my liking and no personal air vents. Also their was a passenger behind me who incessantly kicked at my seat each time I tried to recline.

Desventajas: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.

Ventajas: Movies and friendly crew

Desventajas: Food was not good Too much meat

Desventajas: All the luggage did not arrive I hope to get it. Also when

Ventajas: Overhead storage was generous. Being able to check flight progress while in the air.

Desventajas: They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker.

Desventajas: Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home

Ventajas: Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story

Ventajas: Smooth flight, on time departure. Brought own food, stuff on plane is bad.

Desventajas: Paid for preselected seat in front part of plane, but got assigned to seat in the rear when I checked in on the airport, was there 3 hours before flight. No online check-in for this flight.

Ventajas: Very accommodating airline. Would use them again

Ventajas: Nothing to like.

Desventajas: For starters the female flight attendants were very rude. Really unprofessional and lacking costumer service experience. The aircraft was messy and unclean. The entertainment screen freezes and unresponsive. They need replacing. And the delay was the icing on the cake. Royal Air Maroc is the worst airline company one can ever fly with. Even budget companies such as Easy Jet and Ryan Air provide better service. Not recommended at all people.

Desventajas: The airline wasn't the issue, but the passengers seated around me didn't give me any space or an armrest. I wish I had had a window or aisle seat on that particular flight. The service was otherwise fine, but being that boxed in for so many hours cast the whole flight in a less than pleasant light.

Ventajas: Food on Aeroflot is good these days and the flight staff is very competent.

Desventajas: Check-in staff on this given day was not at all sympathetic.

Ventajas: Good price for the tickets.

Desventajas: Worst airport i’ve been thru.

Ventajas: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Desventajas: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Desventajas: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Ventajas: I don't think I say anything I liked.

Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Ventajas: I don't think I say anything I liked.

Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Ventajas: I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Desventajas: The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: Muy cumplidos y personal amable

Ventajas: Very speedily boarding, crew dealt with a passenger with a large bag well.

Desventajas: Chair didn’t lean back, unclear that water wasn’t free

Ventajas: El personal siempre es muy amable.

Desventajas: El retraso de la salida en los dos aeropuertos, dosseldorf y en tegel.

Desventajas: Terrible hard landing

Ventajas: Crew very pleasant and professional. Priority boarding worked very well

Desventajas: Bridge did not work on arrival. Used bus. Sky priority but then they stuck everybody on like cattle.

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

Ventajas: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Ventajas: Unfortunately there is not one positive thing I can say

Desventajas: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

Ventajas: All was well but missed my bag and one opened

Desventajas: Missed my baggage and one was opened and wrapping removed

Ventajas: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Desventajas: Meals

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Desventajas:

Ventajas: The crew was nice

Desventajas: Nothing

Ventajas: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Desventajas: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Ventajas: Over all good means.........., All well nothing to my dislike

Desventajas: Nothing to dislike

Ventajas: Nice crew pilot food and beverage

Desventajas: No wifi

Ventajas: The crew was really friendly.

Desventajas: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Ventajas: Nice people and good service

Desventajas: Not much

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable

Desventajas: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Ventajas: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.

Desventajas: The seat padding is rather thin.

Ventajas: Good quality flight

Desventajas: But delayed and lost baggage

Ventajas: loved the pillow and the blanket and the movie options

Desventajas: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.

Ventajas: Flight went smoothly overall. Decent leg room. Food was good. We left ontime

Desventajas: The temperature control in the cabin was poor. Too warm for my liking and no personal air vents. Also their was a passenger behind me who incessantly kicked at my seat each time I tried to recline.

Ventajas: I did like that the flight wasnt full

Desventajas: Website was not intuitive with regard to baggage fees. Paid $100++ for ONE bag ans then they failed to transfer my bags to the connecting flight. Still waiting on the status of my belongings.