Encuentra vuelos baratos a Detroit

Typically Aer Lingus has been a good airline but this past experience.

The airline lied to us and told us the flight was cancelled when in fact it wasn't. It was the connecting flight was overbooked from Dublin to Boston, and because it was they decided to pull us continuing on to Boston out of line and left us stranded in Berlin. They initially gave us the excuse it was cancelled but in fact it took off fine. We 10 people had to then wait 2+ hours in line trying to find alternative flights to get home. The 1 person behind the desk was slow and didn't actually complete the paper work properly. She had attempted to book me on a passage on British Airways but didn't do the paperwork correctly. I reported to the British Airways desk and found that she hadn't in fact done anything. It was to the British Airways person who actually got me home properly and safely. I would not recommend them any more to anyone. They didn't reimburse me, they didn't even attempt to tell me the truth, they didn't even do their job correctly. I recommend to others to fly a different airline.

Pleasant cabin crew

Disembark down steps at back of plane onto tarmac then carry bags up two flights of steps, tiring and dangerous of falling

When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people.

One male Steward was first class,efficient and very helpful to everyone

Snooth and efficiënt with a KLM service

No entertainment

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Good flight, arriving well on time.

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

Old plane

Cabin service was decent

Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time.

Everything

wow, got in 3 minutes early, its a short flight, but its no joke trying to get out of ATL on time! Great job!

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Some of the other passengers were annoying

Everything

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage