Hoteles en Soho, Londres

Ventajas: El personal de recepción durante el registro de entrada

Desventajas: La molesta luz intermitente del teléfono en la habitación y la persona a la que llamé no pudieron averiguar cómo apagarlo. Además, parecía que sólo había un ascensor funcionando y pasé casi diez minutos esperando por él en mi última salida

Ventajas: El personal era maravilloso.

Desventajas: La habitación era pequeña y estaba situada en el primer piso, con unas vistas malas.

Ventajas: La habitación y las instalaciones eran grandes para un hotel de Londres a ese precio. La cama era cómoda y disfrutamos de los albornoces que nos proporcionaron

Desventajas: El ruido de la construcción era muy molesto y nos impidió descansar bien por la noche. La habitación estaba mal diseñada con muebles grandes y hacía difícil moverse por la habitación cómodamente.

Ventajas: Nos encantó todo sobre el Radisson! No se puede ir mal, las habitaciones son gigantes y con camas de tamaño king se obtiene la más cómoda para dormir por la noche mientras en Londres! Desde el momento en que entras por la puerta, la atención al cliente es absolutamente impecable, que realmente se preocupan por ti y saber acerca de ti, recuerda que es muy bonito sentir que, especialmente después de las 12 horas de viaje en 8 zonas horarias para llegar allí. Le doy a este hotel Radisson 5 estrellas y lo recomiendo encarecidamente a cualquiera que esté buscando! Gracias a todo el personal, Liva, Annaise, y Anna por ser muy amables! ~ Sammy Tovar

Ventajas: The way I was welcomed and treated by the staff was superb.

Desventajas: The breakfast wasn't particularly tasty (a bit cheap) and coffee was watery.

Ventajas: Room was very quiet, despite overlooking Leicester Square. Fabulous location - very central

Desventajas: Bed was too small - needed to be longer & wider!

Ventajas: The courtesy of the staff was very good and one was made to feel nothing was a bother. The room was very comfortable.

Desventajas: There was a fair amount of outside street noise in the room which took a night to get used to.

Ventajas: Very helpful staff also in a fantastic position for restaurants and shows.

Ventajas: The hotel is located right in the centre of London,ideal for theatres and shopping and the staff were particularly friendly and helpful,

Desventajas: Rather expensive !

Ventajas: The service and kind staff.

Desventajas: 1. We booked a junior suite with "great view over London" and added to our booking request that this view was of the essence. The junior suite did not have such a view and the staff told us that no junior suite has such a view. Other rooms do. We feel mislead because an important part of the reason why we booked an expensive hotel/room was the view. 2. The hotel did not answer any of our 3 e-mails over a period of 2 months. 3. We called the hotel in order to double check our reservation. The reservation was not found and the hotel would call us back. They did not so we had to call them back.

Ventajas: eficiente, cómodo, personal amable

Desventajas: Habitación pequeña, ruido de la calle, vista fea desde la ventana

Ventajas: la ubicacion y el personal

Desventajas: algunas habitaciones tienen una ubicacion horrible!

Ventajas: Ubicación. Decoración y trato propio de su categoría

Desventajas: No. Quizás el tamaño reducido de las habitaciones

Ventajas: la situación, se puede ir a pie a muchos lugares y la atención del personal e incluso hablan español

Desventajas: Las habitaciones poco acogedoras, las camas pequeñas, no corresponden a su categoria

Ventajas: la amabilidad de los empleados.También es un 5***** y eso es lo que se espera.

Desventajas: la recepción algo apagada,falta de luminosidad.

Ventajas: Los detalles dispensados por la housekeeping del hotel preparando la habitacion para que el huesped al llegar la noche tenga la habitacion preparada para el descanso.

Desventajas: En lugar de tener el desayuno todo expuesto en el buffet, para tener una mayor calidad te ofrecen la posibilidad de escoger las comidas que son calientes preparadas en el momento.

Ventajas: La situación es perfecta. Puedes ir andando a todos los sitios. Buena limpieza y desayuno bueno.

Desventajas: El colchón y la cama no eran buenos. Estuvimos en una habitación estandar y la cama era muy, pero que muy pequeña.

Desventajas: Me cobraron 2 mil dólares de más con una disculpa forzada

Ventajas: The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit.

Desventajas: I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.

Ventajas: Este hotel sin duda superó mis expectativas en todos los sentidos, desde el teléfono móvil gratuito que me proporcionaron, hasta la bebida de bienvenida en el vestíbulo y la dificultad del personal amable.

Ventajas: Excelente ubicacion, buena limpieza, muy pequeñas las habitaciones

Ventajas: Su ubicación, la habitación para una persona es muy funcional y cómoda.

Desventajas: La cama es individual y muy incómoda, fuera de ello el equipamiento de la habitación es bueno.

Ventajas: El hotel esta super cerca de picadilly circus, barrio chino y old contodn... Super confortable y tiene internet dentro de la habitacion y plato de frutas..

Desventajas: Nada

Ventajas: The hotel was being used for a film crew which limited the use of the hotel facilities.

Ventajas: Recientemente renovado, moderno y muy bien ubicado en el centro de Londres. El personal muy dispuesto a ayudar. El salón de desayuno es muy agradable y el desayuno muy completo.

Desventajas: La habiatación un poco pequeña para todo lo que tiene. Apenas se podía caminar alrededor de la cama. Pero la cama era una maravilla.

Ventajas: Good central location, quiet room.

Desventajas: The front door to my bedroom had recently been painted and there was no warning of this. I could easily have ended up with paint on my clothes rather than just my hand. The rooms were small particularly the ensuite

Ventajas: Considering poor quality of Hotels in England, It was so impressive for me. Very good Location is another plus

Ventajas: easy access to city

Desventajas: the hotel reception staff could not understand english and new very little about the hotel facilities

Ventajas: We were upgaded to junior suite which was excellent. Position of hotel is perfect for West end and theatres

Desventajas: Internet facilities were not working temporarilly

Ventajas: su situacion en el centro de londres imejorable

Desventajas: un poco caro al mi parecer

Desventajas: Sala de internet actualizada, habitaciones individuales,

Ventajas: Todo fue genial.

Desventajas: La falta de una cocina común.

Desventajas: El personal no era servicial, había un montón de escaleras, no había cocina, la habitación común no tenía luz, es como un sótano

Ventajas: Great location, walking distance to everything and a tresco right across the street. Friendly staff, very helpfu. Good wifi connection in com areas.

Desventajas: No kitchen. Stayed for two weeks and has to either eat out or at the hostels restaurant. Not ideal when staying long period of time. Shower rooms where tiny, not much room to move. Building site outside my window, load early in the morning and late at night

Desventajas: Las habitaciones son ridículamente pequeñas, y el personal no entiende lo que significa la señal de "no molestar". Intentan ser amables pero soy un niño grande y puedo avisar si necesito algo. Sucedió más de una vez, y uno de los miembros del personal empezó a entrar en la habitación mientras estaba en el baño. Tal vez sea algo cultural, pero fue desagradable.

Ventajas: Me gustó mucho la habitación, era suficiente espacio para nosotros dos, y la cama era muy cómoda. :) nos pasaron a una habitación mejor con una ventana, ¡así que fue excelente!

Desventajas: La habitación olía un poco debido a que la habitación no tenía un ventilador después de las duchas, así que había mucha condensación en el aire que quedaba.

Ventajas: Ubicación Ubicación Ubicación Ubicación. Al estar en el centro de la ciudad, tuve la capacidad de parar en el Hotel Z para dejar las bolsas, refrescarse, tomar un descanso antes de pasar al próximo vecindario en mi itinerario. La parada del metro directamente a Heathrow, a un par de manzanas, hizo que llegar y salir fuera tan fácil. El personal era muy amable y atento. La habitación era moderna, tranquila y limpia. Definitivamente planeamos volver a hospedarnos.

Desventajas: Aunque sabía que había reservado la habitación más pequeña, y estaba contento con ella en general, poder abrir una ventana para tener aire fresco era un poco frustrante. Las cuestiones relacionadas con el a/c se abordaron rápidamente, aunque una ventana abierta sería una mejor solución. Sólo porque mi estancia fue de 5 noches, esto me molestaba. La próxima visita reservaré una habitación más grande con una ventana abierta. :-)

Desventajas: Habitaciones pequeñas

Ventajas: Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)

Desventajas: The cool location also meant that it was occasionally hard to sleep it night with the noise from the busy street

Ventajas: The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help.

Desventajas: Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything. The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.

Ventajas: The location was perfect for us. We were taking a weekend break to go to the theatre and shopping. We could walk out of the hotel straight onto the street surrounded by everything we wanted. We were amazed by the excellent use of space within the hotel. It was very compact but well thought through and comfortable. The staff were very polite and helpful. The complimentary wine and cheese was a big plus for us too. We would recommend this hotel to anyone who wants location in the West End.

Desventajas: A little noisy from the street at night but didn't matter too much as it was a leisure break and not business.

Ventajas: Buena ubicación, buen precio.

Desventajas: No es un hotel de 5 estrellas, quizás tres. Mi habitación no parecía en las fotos, pero estaba bastante pasada de moda con alfombra sucia, armarios rotos y manchas de agua en el techo del baño.

Ventajas: Location was excellent.

Desventajas: Paint on ceiling falling off, hole in the wall and plug didn’t work. Wouldn’t say this was a 5 star hotel.

Ventajas: The location was good.

Desventajas: Overall the hotel is in shabby condition, mis-matched and tacky furniture, thread bare carpeting and dim lighting. The mattress was lumpy, we had no internet service though it was supposed to be provided free. The air conditioning did not work well and the toilet leaked. When we went to take a shower in the morning there was no hot water, we called multiple times and heard a different story each time regarding the water. There was never any hot water and we were told the boiler was broken. The staff was odd, almost seemed like a mafia running the property, very strange to explain. Not friendly or helpful at all, didn't seem to care about any of the issues or challenges we had there. When checking out the clerk just looked at me and handed me a business card for a discount on my next stay! When it was time to catch a cab to the airport, the concierge tried to force us to use a cab service recommended by them. 30 minutes later we were still waiting for a cab, though dozens of empty ones passed by the street in front of us. We finally hailed our own! The roof top lounge is like a ghetto night club, pounding music and lots of drunk teens staggering through there as well as the lobby. The gym has 4 pieces of equipment, all kind of old and not looking to safe to use, quite a joke! Would not recommend this hotel to anyone, unless you are looking for a drunk-fest in London in a sleazy hotel. This was definitely not a value, our basic needs were not met.

Ventajas: close from shops and resturants

Desventajas: I came early in the morning and there was no rooms available! they let me wait for more than one hour although I came from long distance trip! didnt give late check out!

Ventajas: I stay in this hotel at 3 time, but at that time my room was auful - all was broken and was very uncomfortable.

Ventajas: the most we like was the location in the centre

Desventajas: the most accept the room and the lobby where very bad.chairs in the breakfast room was onacceptebel.the bar on the roof was very , very bad, while the price is a hilton price. no we nevr schould go back.we always are going to hilton in the world but this was the most bad hilton we ever saw.

Desventajas: Unfriendly personal; worn out hotel and a shame for the hilton group. Compared to the langham hilton where I stayed 2 nights before. This hotel is totally out of wack in price quality; Their web site is misleading.

Ventajas: Great location

Desventajas: Hallway is dirty, room does not have tea/coffee maker, however when we asked they did bring us.

Ventajas: A great central location, yet quiet. Close to Oxford Street, convenient for shopping. Near tube station and city attractions/parks.

Desventajas: Hotel staff not helpfull (We asked for info how to get to Luton airport and they sent us to the wrong train station. We almost missed our flight). Twin room was small for two people, internet connection and pay TV not working. Rather expensive (201 pounds/night excl. breakfast). Not really a five star hotel.

Ventajas: Perfect location

Desventajas: Probably it's time to invest in a new remote controls of the TV sets!

Ventajas: The staff are very nice & helpful.

Desventajas: The steps infront of the enterance gate which makes it a bit difficult for baby strollers.

Desventajas: He intentado mandaros una reclamación debido al estado lamentable de las camas del hotel.El primer día me cambiaron de habitación y el estado de las camas segUÍA siendo lamentable.Pedi hoja de reclamaciones y no me la DIERON.En resumen mala experiencia

Ventajas: My stay was for just one night and for business use, but the 2 key factors for me were location and cleanliness.

Desventajas: The checkout was poorly staffed.

Ventajas: very central and comfortable...easy to reach public transport...rooms clean and comfy though a bit too small

Desventajas: breakfast was expensive and pay TV did not work