Hoteles en Soho, Londres

Ventajas: La mejor ubicación

Ventajas: Modern elegance this hotel is one of the finest I have stayed in. Contemporary design Incorporated into the old world charm and classic design of the building, The location is superb I really can't get any more central than this. The stuff are wonderful, right down to the doorman, I've stayed there four times in the past six months, and i must say, it's so nice when the doorman greats you and welcomes you back to the hotel.

Ventajas: Friendly and helpful staff and old world furnishings. The location in West End/Soho made it perfect for walking to most locations in NW London.

Ventajas: Cómodas camas. Habitaciones limpias Registro fácil Puntos de seguridad antes de acceder a las zonas de habitación Excelente ubicación Habitaciones tranquilas (aunque cerca de calle ruidosa).

Desventajas: Televisión muy pequeña. No hay servicio de limpieza después de la 1pm Mucho personal en práctica Los artículos de baño están dispensadores, no en botellas

Desventajas: Me cobraron 2 mil dólares de más con una disculpa forzada

Ventajas: The location in Leicester Square was very nice, and the hotel seemed to be a popular place to visit.

Desventajas: I received the worst treatment possible from the managerial staff. Firstly, even though they had my reservation, which was made and confirmed a month and a half in advance, they decided that they didn't have any room available for me to stay in when I arrived to check in. I found this to be very unprofessional since they could have called me or emailed me prior to my arrival at the hotel to give me a forewarning so that I could plan ahead as well. The situation was worsened by the staff then relaying this information to me in a very condescending manner in which they had the very unapologetic tone of "take it or leave it". Secondly, they decided that a fair way to "compensate" me would be by reserving a room in another hotel on my behalf, without any input from me regarding choice, and then giving me a ride to this new hotel. I specifically chose the W for my stay and did not choose the other hotel when making my initial plans. So, the manager felt he could take the payment for the room at the W, decide that they no longer have a room at the W, then deny me the choice of an alternative hotel, and all without the option of a refund. They said they were compensating me, but I feel that they cheated me greatly. It was terrible customer service. Eventually, I had no choice but to take their offer of staying at the other property, which I didn't want to stay in, since they were not going to make any room available for me at the W for the night. Truthfully, I feel there were a bunch of racial undertones and biases based on the unprofessional, condescending, unempathetic, and unapologetic tone of the manager and staff. I have stayed at many hotels around the world. This has been, by far, my worst experience with any hotel staff regarding a reservation.

Ventajas: It was a comfortable bed and they provided water and extras like shampoo and body wash.

Desventajas: The room was so tiny (literally wall to wall bed) that there was no where to put anything. I was traveling with my daughter so sharing a bed wasn’t ideal. We were put in a basement room without a window so it was dark which was fine for sleeping but seemed dangerous if there was a fire and would have been a bit depressing if we had wanted to be in the room more.

Desventajas: Habitaciones pequeñas

Ventajas: I really liked the room, it was just enough room for the two of us, and the bed was really comfortable! :) we got upgraded to a room with a window, so that was excellent!

Desventajas: The room smelled a bit because of the room not having a working fan after our showers, so there was a lot of condensation in the air left over.

Ventajas: Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)

Desventajas: The cool location also meant that it was occasionally hard to sleep it night with the noise from the busy street

Ventajas: The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help.

Desventajas: Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything. The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.

Ventajas: Location Location Location. Being in the center of town, I had the ability to stop off at Hotel Z to drop off bags, freshen up, take a break before moving on to next neighborhood on my itinerary. Tube stop directly to Heathrow a couple of blocks away made arriving and departing soooo easy. Staff was very friendly and attentive. Room was modern, quiet and clean. DEFINITELY plan on staying again.

Desventajas: While I knew I had booked the smallest room, and was happy with it overall, the in ability to open a window for fresh air was a little frustrating. Issues with the a/c were promptly addressed, although an open window would of been a better solution. It was only because my stay was for 5 nights that this bothered me. Next visit I'll book a larger room with an open window. :-)