|Popular destinations||Madrid, Barcelona, Palma de Mallorca|
|Los vuelos salen de||Bangkok|
|Precio del vuelo||137 €|
|Duración media de vuelo||16h 04m|
|Aerolíneas||Wizz Air, Ukraine Intl Air, airBaltic, Aegean Airlines, Turkish Airlines|
Ventajas: Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc.
Ventajas: i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience.
Desventajas: Everything was good
Ventajas: The price
Desventajas: The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.
Ventajas: Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)
Desventajas: To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats...
Ventajas: Easy to book. Comfortable flight.
Desventajas: Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it.
Ventajas: 1. My luggage did not arrive and in the best case scenario will make 2 days later. They told me on this connection it was a normal occurance. 2. The plane was extremely old.
Desventajas: Get a newer plane, make sure luggage arrives on time.
Ventajas: Was a short flight and was on time
Desventajas: The Airline was cheep to offer some soft drinks or coffee for the price we paid
Desventajas: The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen
Ventajas: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.
Desventajas: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.
Desventajas: Boarding failed, everyone had to wait in a bus for 20min with -8 below zero temperature outside. The bus was standing with the doors open, the boarding crew did not provide any reason of that, the flight was late.
Desventajas: Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.
Desventajas: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.
Desventajas: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again
Ventajas: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.
Desventajas: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost
Desventajas: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.
Ventajas: On time
Desventajas: When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!
Ventajas: I read about Rhodes island from the inflight magazine and it was interesting. The check in staff was friendly and gave me some tips on booking too.
Desventajas: Smooth check in and people were orderly. Pleasant experience.
Desventajas: I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times.
Ventajas: It was a short flight. 1 hour. Everything went good.
Ventajas: Very nice crew! Comfortable aircraft
Desventajas: The three boarding passes sent to my email with no practical option to use them
Ventajas: The food was good and the service was mostly good.
Desventajas: Our cabin was very warm and seats were uncomfortable.
Desventajas: I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible.
Ventajas: Boarding was efficient.
Desventajas: Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service.
Desventajas: I will inform everyone I know not make customer to your company because of boor service
Ventajas: Food! Service!
Desventajas: Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices.
Ventajas: The crew was very friendly and helpful.
Desventajas: The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation.
Desventajas: Nos cobraron por el check in sin avisar antes. La gente que nos atendió muy mal educada. Un desorden total en el apto y en el avión.
Ventajas: Got me to where I was going and the airline stewards were polite and helpful.
Desventajas: Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not...
Ventajas: I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!
Desventajas: That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information.
Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Desventajas: Flight delays is a constant problem with this company
Ventajas: The crew was very cool
Desventajas: The food was ok
Ventajas: All was planned, no surprises, on time and no hassles
Desventajas: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
Ventajas: The chairs were comfortable the staff was very attentive and nice
Desventajas: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Desventajas: Crew was rude to all passengers
Ventajas: They delivered me my order sanwhich and flight was on time
Desventajas: The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight
Ventajas: Got to Barcelona eventually
Desventajas: One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather.
Ventajas: Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional.
Desventajas: It was hot in the plane, probably cranked up the cabin heat to 25°C :)
Ventajas: It was ok.
Ventajas: I had to pay 75 USD for 3.6 KG extra. Very annal
Ventajas: Timely departure and pleasant staff on board
Desventajas: It was cold during the flight,
Ventajas: Crew was friendly and helpful, food was tasty and flight was nice and smooth.
Desventajas: It would be wonderful to have all seats the same as first class for a long distance flight.
Ventajas: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!
Ventajas: We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done.
Ventajas: Customer service was good
Desventajas: Both flights were delayed and the airline lost my luggage
Ventajas: Quick and easy to board.
Desventajas: They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless.
Ventajas: Boarding was good, flight and landing
Desventajas: Had to go through security check in Istanbul
Ventajas: Flight left and arrived on time
Desventajas: Food is mediocre and there is no in flight entertainment so thank God for Kindle!
Desventajas: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.
Ventajas: They let me buy a beer at off hours from regular food and drink service. Movie choices were good.
Desventajas: Really noisy, rattling sounds through most of the trip. Not very generous with drinks, of all types. Old and unfriendly entertainment system. They need newer jets.
Ventajas: Crew, and food was great
Desventajas: Delayed toooooo long
Ventajas: the food was delicious and the flight was smooth, the crew was friendly
Desventajas: navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight
Ventajas: Nice and friendly crew, good food. Perfect!
Ventajas: You can charge your phone on the flight. Got snacks on each flights
Desventajas: the food options
Desventajas: The comfort and the food
Ventajas: Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights.
Desventajas: The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult.
Ventajas: Crew was helpful, food was good
Desventajas: Seats could have been better
Ventajas: Crew was very helpful. Nice clean plane.
Desventajas: Airport in Jeddah is not good. Bathrooms are way below standard.
Desventajas: Check in was the issue. They want us to pay for the baggage in order to check in. Other aircraft they will check you in they won’t give one person boarding pass untill or unless you pay for the bag.. this way check in will be lot faster.
Desventajas: Flight delayed 90 min. Gate changed in last minunute , although written wrong on screens !!!
Ventajas: Take off was on time. Food was good. Crew was professional.
Ventajas: Quick boarding and friendly staff.
Desventajas: The atmosphere inside the plane was warm throughout the flight. It was a bit chaotic with the carry-on luggage! Unfortunately, many passengers did not abide to the rules and every one was storing their lugguage wherever they wanted! More organization would be highly recommended.
Ventajas: On time
Desventajas: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.
Ventajas: The price what good, and 2 free checked bags.
Desventajas: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet
Ventajas: Seat was ok Food was fine and the crew too.
Desventajas: The ground cree including yhe security were terrible Nasty and borderline unrasonable.
Desventajas: The plane was almost unbearable hot for a 15 hour flight. It got to a point where I felt like I was almost suffocating. Eventually the air came on stronger bit that was lile 7 hours in.
Ventajas: Crew still managed to provide me the veg meal, even though they didn't get the request.
Desventajas: Type of food I chose on the website was not ordered with the airlines.
Desventajas: terrible customer service
Ventajas: Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)
Desventajas: The crew except one were professional, food was afool, no one at the desk in China spoke Englight. No hotel was provided after flight transit hours had increased to 10. Never travel theough Vhina Eastern
Desventajas: Need more leg room even for regular economy seating
Ventajas: On time flight
Desventajas: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.
Ventajas: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.
Desventajas: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.
Desventajas: My Baggiage is extremely damaged which is so disgusting and there is no way to report it
Desventajas: Entertainment byTV with more new movies.
Ventajas: Easy to book. Comfortable flight.
Desventajas: Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it.
Ventajas: We got to our destination.
Desventajas: There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own
Desventajas: 1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable .
Ventajas: The air hosts and hostesses were very polite and courteous.
Desventajas: The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work.
Ventajas: Avión nuevo, personal amable, pero sobre todo barato
Desventajas: Asientos no reclinables, hasta el agua costaba. Pero bueno es un vuelo de buen costo beneficio.
Ventajas: Las camaras del avion
Desventajas: La comida, no fue suficiente para todos los pasajeros la eleccion
Ventajas: Very friendly crew, and great entertainment options.
Desventajas: Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service.
Ventajas: Seat was very comfortable.
Desventajas: Everything was good, one little thing, just had to wait for crew member to respond to the bell.
Ventajas: In general, everything as expected, some crew members were even extra nice.
Desventajas: When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either.
Ventajas: Everything was outstanding
Desventajas: Nothinng really
Ventajas: Kind staff
Ventajas: всё было хорошо я отметила entertainment одной звездочкой, тк полет был короткий и особой развлекательной программы не предусмотрено
Desventajas: Bad weather in Minsk delayed flight more than 7 Hours and Belavia staff did not communicate the reasons for delays to passengers for more than 3 hours into delay. In the end, the purpose of my trip was lost due to the incredible delay and I did not travel in the end. Poor Communication and Poor Handling of Passengers and our Concerns. Czech Air (booking owner) should hold Belavia (operating aircraft) accountable for this poor performance ... not the weather delay, but how they handled (or didn’t handle) passengers and communications.
Ventajas: The crew were excellent
Desventajas: Child tantrums nearby slightly disturbing, but thats kids?
Desventajas: I ended up being put on 2 other flights, because there was no direct flight to Minsk after our flight was delayed for 3.5 hours I basically ended up flying on planes for additional 10 hours, missed a day of vacation, plus my luggage was never put on the flights to Minsk, so when I arrived in Minsk apparently my luggage was still in Helsinki !!!!!! WTF And I had to go through the hell to retrieve my bags!!! Me-----> Not Happy :(
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