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The price

The check in was not opened on time The bordibg was not possible on time

2 hrs late and we missed all our following connections as a result.

The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service.

Easy to book. Comfortable flight.

Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it.

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Easy smooth boarding. Peaceful flight.

But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport

Always on time and prices

Nothing

Nothing

As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.

It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.

Nothing special .No frills airlines

No food and ridiculous cost for checked baggage

Crew, hospitality, proffesionalism.

Tiny seets, unfitted to any growed man, absolutely ridiculous. Stuff on registration desc are rude and not interested to your needs.

Departure was delayed but no one informed passengers until well past boarding time was set

The price

The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

2 hrs late and we missed all our following connections as a result.

With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much

Smooth flight

No terminal connection

Excelent service

I liked all

Comfy, good food and crew

Very disorganized boarding

Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta.

Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones.

Plenty of food

Food The flight took less time than promised.

Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Nothing

They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

Servicio

Nada

too good a airline .I recommend this to all passengers travelling

I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.

Food and entertainment were great.

The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time.

At Tashkent Turkish air had no personnel to resolve problems. Our luggage was very damaged and after waiting for almost an hour, we had to leave the airport

What's not to like about a $826 round trip flight from SFO to BLR, bought at a week's notice? The flight was on time, the crew was courteous, the legroom was more generous than most airlines.

Most of the USB ports on the entertainment units don't work.

Food and timings.

entertainment system was not working

Food and timings.

On time flight and polite crews.

Not enough blanket for passenger , but the cabin crew has increased the cabin temperature to make up for that. They should prepare enough however. no entertainment whatsoever for the 6hr flight.Didnt like the food.

I paid by Credit Card for the trip but Saudia didn’t accepted my payment and paid them cash to get my Boarding Pass I have cash receipt as documents

Flight was scheduled to depart at 2200 actually took off 2310

Going through 3 security checks was cumbersome and gate information was incorrect otherwise great service.

Nothing

Food, airplane age, they boarded us and then kept us inside airplane for 45 mins because of bad weather at destination airport. They should confirm flight info before boarding.

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

The fare was inexpensive.

Not as good as other airlines . Only chose it because of the price.

Same as above

Same as above

Clean, spacious airplane. Good food. Friendly crew.

Airport personnel at CDG did not know which gate would be used even after the boarding should have already started.

Flight in time, gentle crew.

Old airplane

Unfriendly crew. No smile. Spoke only in their native language.

long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted

Flight attendants are polite

Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Our boarding was an hour and a half delayed

I enjoy my flight

Again no complains

Hi enjoy the trip

No complaints

Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options.

La aerolinea cancelo el vuelo

Pleasant normal flight.

In-flight announcement was very very quick and hard to understand.

I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure.

Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome.

Easy check-in with great allowances for hand baggage and checked baggage.

Flight was delayed slightly but probably not the fault of the airline.

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Comfortable flight

No food

I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest.

the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good

Everything?

Nothing?

Food

Same as earlier flight

Nothing

Interior of plane was very comfortable and entertainment options were excellent.

Slow to serve food and drink. We had to wait 2 hours before being offered anything.

Llegó a horario

Desorden en el embarque

Noise at the back of business Entertainment system did not work properly

Food, staff, flight

Cabin luggage limit, too long layover

Friendly staff. Comfortable plane

Delayed but only 15 min

Easy smooth boarding. Peaceful flight.

But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Always on time and prices

Nothing

The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb.

Good smooth flying. No children crying.

No entertainment, didn’t get a meal, staff didn’t smile

The flight was on time and it was not crowded

Food

Etihad aircrafts Etihad crew

Indian chech in employee

Not applicable

Lack of ability to cancel

Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv.

Not much - perhaps that we had booked the last row and only had two seats together

The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.