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Ventajas: The crew was really nice

Desventajas: 1h30 delay for no specific reason is unacceptable

Desventajas: Nos cobraron por el check in sin avisar antes. La gente que nos atendió muy mal educada. Un desorden total en el apto y en el avión.

Ventajas: The price

Desventajas: The check in was not opened on time The bordibg was not possible on time

Desventajas: Did not fly. They wanted $100 to check my bag. I flew another airline.

Desventajas: It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant

Ventajas: On time

Ventajas: The price what good, and 2 free checked bags.

Desventajas: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet

Desventajas: Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!

Ventajas: Staff is the best, very accommodating.

Desventajas: It was an old plane so not much comfort in business class

Desventajas: Everything is Good.

Ventajas: Seat was not comfortable

Desventajas: Seats

Ventajas: La puntualidad

Ventajas: The flight was very uncomfortable and dirty

Ventajas: Took off on time

Desventajas: Chairs

Ventajas: Nothing

Desventajas: As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case.

Ventajas: Evry think

Ventajas: Fue a tiempo. La tripulación era agradable. Era sólo un vuelo de 30 minutos.

Desventajas: Pequeña área de descanso.

Desventajas: Flight change - after booking, they add connection in the flight instead of direct! And also change the time by 4 hours. we missed connection flight due to delay. In tbilisi airport was chaos, huge delay again, no info, we almost missed the second flight because there were no signs, announcement or gate writen. Really bad experience! Around 12 hours trip instead of 2.5!!!!!

Ventajas: Schedule change and finally I didn't fly. Im pending to receive refund from the seller

Desventajas: No pre-embarque para gente con niños

Desventajas: Flight was late

Ventajas: Short flight

Desventajas: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.

Ventajas: Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other.

Ventajas: Newer plane for this stretch.

Ventajas: Really cheerful and friendly crew.

Desventajas: They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.

Ventajas: La tripulación muy bien, pero hubo una falla en el sistema de aire acondicionado y empezö a oler a quemaso y salir humo... fue una negligencia seguir volando asi con ese problema, tuvimos que haber parado en el.aeropuerto mas cercano... nos pusieron en riesgo a todos...

Desventajas: Las bebidas en el vuelo y el abordaje tan lento.

Ventajas: crew onboard and food/entertaiment.

Desventajas: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.

Ventajas: After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t

Desventajas: There was a metallic can opener in food Crew does not speak english Toilets really bad

Ventajas: Nothing.

Desventajas: The service is terrible workers are rude. I will NEVER use this airline again.

Ventajas: Newer planes

Desventajas: Better foos stewards

Ventajas: nothing.

Desventajas: being able to sit together the first flight since we booked months in advance, my seats were broken both flights in the recline position, and the crew kept getting upset with me for it, we were constantly skipped for water even during meal times.

Ventajas: Everything was ok

Desventajas: Was delayed

Desventajas: Nos cobraron por el check in sin avisar antes. La gente que nos atendió muy mal educada. Un desorden total en el apto y en el avión.

Ventajas: Staff cheerness

Desventajas: Nada

Ventajas: Nothing!!!!

Desventajas: I ended up being put on 2 other flights, because there was no direct flight to Minsk after our flight was delayed for 3.5 hours I basically ended up flying on planes for additional 10 hours, missed a day of vacation, plus my luggage was never put on the flights to Minsk, so when I arrived in Minsk apparently my luggage was still in Helsinki !!!!!! WTF And I had to go through the hell to retrieve my bags!!! Me-----> Not Happy :(

Ventajas: Everything

Desventajas: Nothing. Manchester ground staff contacted to support my invalid wife went missing and we had to walk over 30 minutes from the plane to the baggage hall.

Ventajas: Belavia is a good airline but the flight was delayed

Desventajas: Unfriendly crew. No smile. Spoke only in their native language.

Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Ventajas: flight was awesome

Desventajas: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Ventajas: All was planned, no surprises, on time and no hassles

Desventajas: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets

Desventajas: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.

Desventajas: Do not change group seat (family with young children) to accommodate others .

Ventajas: I requested a gluten-free food and i was lucky to enjoy my meals. Thank you!

Desventajas: Well done

Desventajas: Just great and pleasant

Ventajas: Coffee was excellent.

Desventajas: My luggage could have been on my same flight. There were 3 notifications about the flight being delayed for no reason. A computer glitch delayed the flight from departing as the crew had to manually check the passenger manifest. We arrived late into Jeddah and almost missed our connecting flight.

Desventajas: Задержали рейс более чем на 2 часа. Посадка была плохая.

Ventajas: Nothing

Desventajas: Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.

Desventajas: S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.

Desventajas: Flight was on time

Ventajas: Compañia perfecta, todo ok

Desventajas: Todo ok

Desventajas: Getting more minimal on the food service. Emirate have more and better quality

Desventajas: flight was overbooked had to stay in abu dhabi

Ventajas: Everything..

Desventajas: N\A

Desventajas: The A330 really needs a makeover... Other airlines offer a better service in Business class

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: People next to me

Desventajas: Seat, food , no fee for bag, and service

Ventajas: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Ventajas: -

Desventajas: Old fashioned jet with no screen or wifi

Desventajas: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again

Desventajas: The departure was slightly delayed. But the on-board experience was great.

Ventajas: The crew was professional.

Desventajas: The seats are too close together. Aisles are too close together. Medical professional recommend getting up to walk and help with circulation. It is very difficult on these flights.

Ventajas: The comfort, crew and entertainment.

Desventajas: The boarding.

Ventajas: Overall flight quality

Desventajas: Free wifi time can be increased to at least an hour and Food quality can be better

Desventajas: Me

Desventajas: Great airline, great staff.

Desventajas: Only one round of drinks served?

Ventajas: Arriving before the schedule

Desventajas: We Flew business class. Very ordinary.

Desventajas: They took too long for check in. The crew was confused

Ventajas: Food and service was good

Desventajas: Entertainment must be improved besides seat and washroom upkeep

Desventajas: Your travel agent is the worst ever. Never replies to emails and messages sent. Very disappointed and will never book again with your company

Ventajas: 8 horas de atrasó en la salida del vuelo la comida solo con picante sin otras opciones

Desventajas: la amabilidad del personal a bordo

Ventajas: Just horrible

Desventajas: Worst business class ever! The seats were horrible, 2 seats together, no privacy, no lie flat seats, the window seat person has to wkke up the aisle seat person to cross his seat to go to the bathroom. The air hostesse and the plane crea cordoned of 9 seats in the middle with curtains for themselve

Ventajas: Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)

Desventajas: To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats...

Desventajas: Nos cobraron por el check in sin avisar antes. La gente que nos atendió muy mal educada. Un desorden total en el apto y en el avión.

Ventajas: The air hosts and hostesses were very polite and courteous.

Desventajas: The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work.

Ventajas: The crew was so helpful and nice

Desventajas: I was happy with everything