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Ventajas: 1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

Desventajas: 1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

Desventajas: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Ventajas: Nothing

Desventajas: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.

Ventajas: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Desventajas: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Ventajas: Flight was on time.

Desventajas: Keep up the good work

Ventajas: yes

Desventajas: yes

Ventajas: Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better

Desventajas: I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise...

Ventajas: No one gave me food. I pressed the button to request services, and had to wait for two hours until someone finally came and get me a drink (the flight was about 3 hours long). This was the worst flight experience that I ever had. Very bad.

Ventajas: (Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together.

Desventajas: In flight entertainment system was a bit outdated.

Desventajas: Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final

Ventajas: Everything but the seat cushion

Desventajas: Better cushion on the seat

Ventajas: GREAT FOOD

Desventajas: NEED TO ORGANIZE BOARDING - IT WAS A NEAR RIOT IN MANILA

Ventajas: very attentive crew

Desventajas: Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese.

Desventajas: Inflight was better than I expected. But needs upgrading air crafts.

Ventajas: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight

Desventajas: The earphones could have worked!

Ventajas: muy mala atencion al cliente

Ventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Desventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Ventajas: Empty seats

Desventajas: Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again.

Ventajas: 1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

Desventajas: 1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

Ventajas: New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure.

Desventajas: The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again.

Ventajas: Nice flight; very comfortable

Desventajas: Short flight; so no in-flight entertainment (no problem though)

Ventajas: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Desventajas: Short flight; so there was no real in-flight entertainment. That's really alright though.

Ventajas: Clean plane. Left on time. A little more seat room than many other carriers.

Desventajas: Poor selection of movies. Want more light comedy

Ventajas: No real problems

Desventajas: Nothing significant

Ventajas: Nothing

Desventajas: Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen.

Ventajas: Finally getting a flight the next day

Desventajas: My seat was given to someone even though I still had time to make the connection.

Ventajas: food and service

Desventajas: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Desventajas: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Desventajas: wrong food?

Ventajas: Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight.

Desventajas: The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline.

Ventajas: Nothing

Desventajas: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Ventajas: quick/efficient boarding - good staff - good food - easy flight !

Desventajas: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Ventajas: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight

Desventajas: The earphones could have worked!

Desventajas: Larger meals.

Ventajas: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Desventajas: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Ventajas: Getting off of the plane

Desventajas: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Desventajas: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Ventajas: The number of take offs equaled the number of landings :)

Ventajas: food and service

Ventajas: Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation.

Desventajas: Short flight; so there was no real in-flight entertainment. That's really alright though.

Desventajas: wrong food?

Ventajas: Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight.

Desventajas: The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline.

Ventajas: Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation.

Desventajas: First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week.

Ventajas: No problem with staff

Desventajas: Food is okay

Ventajas: crew was nice

Desventajas: food was dry

Desventajas: Why is my passport number wrong?

Ventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Desventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.