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Ventajas: Good aircraft

Desventajas: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment

Desventajas: There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane.

Desventajas: Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication

Desventajas: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Ventajas: All are okay

Desventajas: Nothing majer Food is simple - sandwich

Desventajas: Really poor food, service was dull af best and plane is quite antiquated. They need to overhaul and modernize every aspect of their operation to properly represent Jordanian hospitality and Middle East standards for aviation.

Ventajas: Crew exceptionally nice

Desventajas: Tedious security before boarding. Cleanliness could be better.

Ventajas: flight attendants were VERY professional and attentive.

Desventajas: the bathrooms were awful (likely due to disgusting passengers - but possibly a tidy up by staff could improve the situation). Of course there was a child that screamed for 9 of the12 hour flight - possibly staff could cajole the child/help the parent (?). The movie selection was a little outdated

Desventajas: The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier.

Ventajas: Food seat comfort

Ventajas: Crew were good

Desventajas: It was delayed in Jeddah and the seats are not comfortable at all (business class).

Ventajas: On time Cleanliness

Desventajas: Food

Desventajas: Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna

Ventajas: Everything

Desventajas: Nothing

Desventajas: Food and seat comfort could be better

Ventajas: The crews are awesome

Desventajas: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Desventajas: Inflight was better than I expected. But needs upgrading air crafts.

Ventajas: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.

Desventajas: Transfer point needs upgrade.

Ventajas: KLM staff is great

Desventajas: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Ventajas: Seats near me were empty

Desventajas: There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free.

Ventajas: Good value for money.

Desventajas: Expensive wifi. Limited entertainment selection.

Ventajas: The crew were NOT helpful, The captain didn't inform us well about the delay

Desventajas: More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??

Ventajas: Yes seats were comfortable

Desventajas: Food needs to be better

Desventajas: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Ventajas: Good aircraft

Desventajas: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment

Ventajas: Departed on time. Seat was ok.

Desventajas: Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr.

Ventajas: Main meal (Singapore noodles) was actually ok.

Desventajas: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.

Desventajas: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Desventajas: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Desventajas: Entertainment byTV with more new movies.

Ventajas: Spacious flight. Helpful crew. Efficient boarding

Desventajas: More food options

Ventajas: Yes

Desventajas: Everything was great

Ventajas: The crew were NOT helpful, The captain didn't inform us well about the delay

Desventajas: More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??

Desventajas: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Ventajas: Crew and hospitality

Desventajas: Wifi

Ventajas: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Desventajas: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Ventajas: Yes

Desventajas: Everything was great

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Desventajas: .....