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Russian stewards and stewardesses are just so kind. Responsive to my requests.

Staff, flight attendants, aircraft and most importantly the flight itself.

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.

Not much Seems ordinary

Pushy and impolite passengers Checkin service needs TLC, poor

Service..on time ..

All was fine

The plane and staff were marvelous. Pleasantly surprised with this flight and experience as a whole!

There were no vegitarian options offered on the flight. Had to skip most of the food. But those around us seemed to love the food they got! we LOVED the warm rolls offered with meal!

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

We were lucky to get the last row where there are just 2 seats.

Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes.

All of the above

None

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

Seat upgrade in response to complaint

Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!

What is the point of paying business if you don't get the extras... No priority boarding, fighting for luggage overhead room, economy customers running to the front not allowing for comfortable disembarking of business class customers .. Just not what you would expect from business class.

Good servise in the plane.

I asked isle seat, the Turkish rep. at the ticket office said yes, but when I boarded, I found out that I was given middle seat! I was up set.

good company

No usb chargers on plane

Seat uncomfortable even though there was plenty of leg room

Wasn’t allowed to book seats until checkin

Inflight crew

There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates.

It’s tough to make a 15 hour flight in coach very pleasant, but with the seats and entertainment system in the 777, it was really fine. I recently took a 6 hour flight on Wow airlines in a A320 and the seats were terrible and no entertainment. The Cathay flight, though it was more than twice as long on the air, was much more pleasant.

I wasn’t crazy about the meals on the flight. A choice of chicken or pork was pretty limiting, at least for me. The plane did have a snack area which was open throughout the flight, which was good.

The staff is amazing and know what parents of bubs need.

The toilets were a little unsanitary.

The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy

The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.

Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft.

arrived in Beijing and flight was delayed - unknown departure time. no English information available. waited 2 hours to get info

Love the service from the air hostess

Seating is a little tight, limited movie selections

Love the service from the air hostess

Seating is a little tight, limited movie selections

See above...

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

Clean plane almost on time

Food was horrible

None

None at alnone

All the teem all the services

Non

Food, staff, flight

Cabin luggage limit, too long layover

The size of seats , the food and the service

The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume

Birmingham airport departure lounges is too small to comfortably

Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody.

Can't find any fault...Sorry!

i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately.

The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections.

Cleanliness of cabin. Aminity kit is outrageous.

Same as earlier flight

Nothing

Great service

Friendly crew, good meal and entertainment

Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.

Tiny uncomfortable seats.

Very quiet

We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers

The plane was warm which became uncomfortable for the second half of the 9 hour flight. Also they had some issues with double booked seats and having to move people around which delayed takeoff. The staff did a good job of making the best of a bad situation thoug.

Crew were friendly and helpful.

Departed about 2 hours late.

room, more room, more room, one less seat would make all the difference in the world. but its all about money isnt it

We loved the safety video. The seats were comfortable

No complimentary sodas or water.

Flight crew and airport crew very helpful ,

Due to delay in LA, was rescheduled to later flight which was also delayed

Good was average to bad

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

2 hours Delayed and operated by United ...

Nothing

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Not much Seems ordinary

Pushy and impolite passengers Checkin service needs TLC, poor

Staff, flight attendants, aircraft and most importantly the flight itself.

check in was very slow

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

All was fine

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Same as above

Same as above

Never problems with JAL

Nothing

Everything. I will fly out from Narita from this point forward.

Hands down Jal is the best airline japan has to offer!

They were very accommodating and helped ensure a good travel experience (first time traveling with a young child).

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

All was fine

Nothing

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Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite.

Not much Seems ordinary

Pushy and impolite passengers Checkin service needs TLC, poor

I liked the convience of traveling between cities quickly. But in this case my flight was delayed

My flight was delayed and the food was not good at all...

Inflight crew

There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates.

The airline stewardess are nice Smile

The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck

I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience.

Good crew, new plane, Ok food, good drinks

The seats are really uncomfortable