Encuentra vuelos baratos de Japón a Valencia

Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time.

Nuff said, having a gold Aeroflot card is nice

Crew kept the bathrooms tidy

USB port (for charging) was not working. The connector inside was destroyed. Light was not working. Crew member refused to serve the coffee saying that the plane was going thru turbulence which was not quite true. There was no vegetarian option as far as meals were concerned. He did not even offer fruits as substitute. One of the crew member did not seem friendly at all. rather grumpy at times. Most of them do not speak decent English so it is hard to communicate with them anyways.

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I am middle size person ,but size between chairs not enought

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

Personal atento y agradable. El resto bien sin nada destacado.

Nada de entretenimiento y la comida monótona. Una hora de retraso.

Entertainment

Food and one bathroom out of service makes an awful flight

Arrived Early!

Left Late :-)

I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section.

A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa.

I liked the crew and how friendly they were. Pilots were great too. Wished they would have taken the same consideration ind DFW. The lady at the counter sent me to the wrong gate and left me there for over one hour then told me oops I forgot to tell you the gate changed. You need to hurry your flight leaves out of terminal E17 I was in c37

When the employee made me miss my flight (accidentally). Also on our flight I couldn’t watch a movie because the electronics did not work.

Flight got cancelled.

The airline crew was responsive and professional. The flight was also very smooth.

The boarding process was like a buffet: first come first served.

Ground crew at CDG was helpful to file a claim for the lost luggage.

Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!

Absolutely everything perfect.

Through my own fault I ordered a different seat instead of window seat. :)

Food was Fantastic, Air France the Best on Air.

Nothing

Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing.

Nothing was spectacular.

No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns.

Nothing much except for Hamad Airport .

Food . Seats. Entertainment - half the time , the touch screen doesn’t work.

empty seat next to me!

more cramped than akld to doha

Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc

The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous

It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time.

This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment.

el servicio de las aeromozas, súper amables

el avión se veía descuidado

Everything ran quite smoothly.

Not much to dislike. The flight was short. Perhaps that the seats need to be a bit more comfortable.

Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning.

clean planes, timely service, nice flight attendants

no power outlets narrow selection of juices/water on the plane

Boarding was delayed. Missed the connection flight.

Good selection of movies. Cool flight data display.

Seems colder than other flights I've had.

Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again

Best crew, good entertainment system with lots of films, good food (including special food).

Low leg space. Unable to select seats with bigger space even for an additional price.

Nuff said, having a gold Aeroflot card is nice

One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy

It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan.

Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time.

The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht

The seating was very close. Not enough room to sleep comfortably.

The airline crew was responsive and professional. The flight was also very smooth.

The boarding process was like a buffet: first come first served.

I liked the crew and how friendly they were. Pilots were great too. Wished they would have taken the same consideration ind DFW. The lady at the counter sent me to the wrong gate and left me there for over one hour then told me oops I forgot to tell you the gate changed. You need to hurry your flight leaves out of terminal E17 I was in c37

When the employee made me miss my flight (accidentally). Also on our flight I couldn’t watch a movie because the electronics did not work.

Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional.

Nice, friendly crew. Experienced pilot.

Average entertainment.

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I am middle size person ,but size between chairs not enought

Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!

No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330).

Food isnt good at all. I have traveled many times with different airlines and none bad as this

The air plan that took us from russia to istanbul was a small and tight airplan no tv food also isnt good. I got stuck in the airport for one hour to knw which terminal should i go cuz they told us we will take onther gate. No one there take line everyone is jumping to the front of the line and workers dont tell them to take a line. I will never ever do this again

Food was Good, flight was without much stress and a little faster to compensate for the delay.

Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too.

The crew was great!

I was traveling with other people and we were not seated next to each other. And I got sick from the chicken.

The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave.

The airline crew was responsive and professional. The flight was also very smooth.

The boarding process was like a buffet: first come first served.

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time.

Food isnt good at all. I have traveled many times with different airlines and none bad as this

The air plan that took us from russia to istanbul was a small and tight airplan no tv food also isnt good. I got stuck in the airport for one hour to knw which terminal should i go cuz they told us we will take onther gate. No one there take line everyone is jumping to the front of the line and workers dont tell them to take a line. I will never ever do this again

Very professional pilot and nice crew.

No entertainment.

One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy

It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan.