Ventajas: On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing.
Desventajas: Checked in Luggage come out 30 minutes late.
Ventajas: flight and crew was good comportable.
Desventajas: zJeddah airport security people very very bad lazy no honor
Ventajas: Checking speed, on-board service. Quality and choice of food. Efficient timing.
Desventajas: Higher than normal restrictions on cabin baggage
Ventajas: Upgrading my ticket
Desventajas: No thing to mention
Ventajas: Seating and entertainment
Ventajas: Food was quite good along with service
Desventajas: No entertainment or tv monitors - 6 hours of no movies!!!
Ventajas: Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean
Desventajas: We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money
Ventajas: Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good.
Desventajas: Everything was good.
Ventajas: The food
Desventajas: No tv monitors or any entertainment
Ventajas: service attitude
Desventajas: Too short connection time. Security Check during transfer was very bad. Taken the small carry on away from passengers even when there is space in the cabin inside, and they put the carry on into the checked-in baggage. Food is very bad. Lost one Checked-in Baggage, realized it when reached Mumbai.
Ventajas: The travel plan E ticket did not contain luggage entitlement is not mentioned properly. On contacting the customer service agent on 5th Dec, 2018, he could not give satisfactory reply and he has further suggested to call Jet airways for actual entitlement of checked in baggages. I expect the booking agent should advise passengers correctly on these issues including transit visa requirement in some stopover countries
Desventajas: Really poor customer service at check in. Baggage policy was not honored per ticket. Made us open our bags 3 times and then charged us so much money.
Ventajas: On-time, Food, Comfort
Desventajas: The flight was very old the seats were not good and also the upright position of my seat was broken. Safety wise I wouldn’t have chosen this if I knew I will get this flight. The compartment for the bags is not of standard size like other flights. I had put the 7kg suitcase under my legs for the whole journey where there wasn’t even enough leg space. WORST PLANE EVER!!!
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