Encuentra vuelos baratos a Sri Lanka

Going through 3 security checks was cumbersome and gate information was incorrect otherwise great service.

Perderemos el vuelo de dubai a Los Ángeles por que el avión empezó a salir humo y no quieren hacernos cambio la aerolínea ellos el vuelo tendremos que pagará nuevo vuelo u mas dinero pésimo servicio de saudia

It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you.

Nothing really. Thank you.

When checking in, was offered seat at the emergency exit, without asking. Boarding was quick and service on plane excellent.

Same as above

SAME AS ABOVE

Delayed 45 mins making transfer for international flight difficult

It was so hot on the (delayed) flight

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

impeccable, professionality and attention

wifi

check in was very slow

Staff, flight attendants, aircraft and most importantly the flight itself.

New plane, great service. Free food and coffee/tea/water on short 1 hour flight. Free 1 piece luggage allowance. Overall excellent experience

Seat upgrade in response to complaint

Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!

Very well organized and efficient. Very friendly staff. Great service.

I paid for internet which constantly disconnected. Waste of money.

We were lucky to get the last row where there are just 2 seats.

Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes.

Not applicable

Lack of ability to cancel

it was very cold during the flight. you have to reduce the air condition. the crew was so , so.

Food. Clean linen. The Vanity bag

Poor selection of movies. Bed was not very comfortable.

Flight crew was helpful

Old plane, entertainment didn’t work.

Flt on time Boarding easy Seats comfortable Few changes and I would love to fly again

Bad food Seat covers dirty Serving crew too loud and talkative Bathrooms messy Crew locked a few bathrooms Long lines outside the few bathrooms that were Open

Same as earlier flight

Nothing

Food

Great service from all staff ,

Nothing

Food

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

I loved everything about it , i enjoyed the comfort, food , entertainment , the crew were very friendly and very helpful , i was pampered all through the trip thank you .

Nothing

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Smooth flight all the way

Entertainment had issues technical

very nice

Flight was scheduled to depart at 2200 actually took off 2310

Overall it was an ok night flight. language handling.

Delays with taking off, arriving late. No entertainment.

The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available.

The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements.

It was so hot on the (delayed) flight

Left on time. Quick flight.

I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

Russian stewards and stewardesses are just so kind. Responsive to my requests.

The meat in my salad was still frozen. Kind of strange salad. Would like to have more selection than beef or Lamb.

Nothing

Вылет Вашего рейса SU1835 14.10.2018 перенесен на 11:30, звоните +74952235555. Your flight SU1835 10.14.2018 is carried over to 11:30AM, call +74952235555 It’s about 6 hours. My next flight transfer has been lost...

Staff, flight attendants, aircraft and most importantly the flight itself.

Delayed 45 mins making transfer for international flight difficult

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Left on time. Quick flight.

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

Left on time. Quick flight.

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

Good smooth flying. No children crying.

No entertainment, didn’t get a meal, staff didn’t smile

Russian stewards and stewardesses are just so kind. Responsive to my requests.

Not much Seems ordinary

Pushy and impolite passengers Checkin service needs TLC, poor

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.