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Desventajas: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Ventajas: Everything

Ventajas: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Desventajas: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Ventajas: La puntualidad en los intinerarios

Desventajas: Las comidas

Ventajas: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Desventajas: Vegetarian food quality needs improvement

Ventajas: The crew was very good.

Desventajas: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Ventajas: The food was good

Desventajas: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Ventajas: It’s OK

Desventajas: Need improvements

Ventajas: It’s OK

Desventajas: Need improvements

Ventajas: Crew was great. Apartment class was great!

Desventajas: Don't put on the airport board that the plane is boarding when it is not

Desventajas: There was a delay of more than 1 hour.

Desventajas: Missing a bag , longer wait time at Abu Dhabi

Ventajas: The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food.

Desventajas: Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight.

Desventajas: In terms of comfort, Etihad offers a good level!

Ventajas: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Desventajas: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Ventajas: My flight was canceled, and nobody answer me for my minry back request

Desventajas: No answer for my requests and emails

Ventajas: comfortable

Ventajas: It’s OK

Desventajas: Need improvements

Desventajas: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait

Ventajas: Amazing crew and excellent food and beverage choices

Desventajas: Missing a bag , longer wait time at Abu Dhabi

Ventajas: Amazing crew and excellent food and beverage choices

Ventajas: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Desventajas: Vegetarian food quality needs improvement

Desventajas: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait

Desventajas: New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning

Desventajas: The TV wasn't working and the crew I asked for help didn't do anything about it

Ventajas: It was crew amazing

Ventajas: The crew was OK. The seats were normaly OK.

Desventajas: Maybe better food

Ventajas: safe and pleasant Thank you

Desventajas: Turkish airlines cancelled my flight from thessaloniki to Istanbul. I had to book a different flight and paid an extra $1300.00 so I can return home. I have send numerous emails so I can get an involuntary refund and have received no response from anyone. I have send hours on hold with the airline and after holding for more than half an hour, they hung up on me without speaking to me. This is very bad for business. Never fly with the! Now I understand why their tickets are so cheap.

Desventajas: Stay away from Turkish airlines. Customer service is the worst I have ever experienced

Ventajas: Outstanding and conscientious crew.

Desventajas: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Ventajas: La puntualidad en los intinerarios

Desventajas: Las comidas

Ventajas: N/A

Desventajas: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.

Ventajas: The aircraft was good Ahead of time arrival Immigration at AbuDhabi

Desventajas: In tag

Ventajas: Mango juice was good. Food was good. Crew was friendly and fast.

Desventajas: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Ventajas: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Desventajas: The crew could be more friendly , more personal

Desventajas: Entertaintmebt was poor, and quality of screen was bad

Ventajas: Crew was professional and food was very good. Entertainment was really good.

Ventajas: La puntualidad en los intinerarios

Desventajas: Las comidas

Ventajas: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Desventajas: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Ventajas: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Desventajas: The crew could be more friendly , more personal

Ventajas: La puntualidad en los intinerarios

Desventajas: Las comidas

Ventajas: On time arrival and departure Aircraft excellent

Desventajas: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Ventajas: Staff was efficient and pleasant. The food was excellent and nicely served.

Desventajas: The lie flat seats were narrow and not very comfortable.

Ventajas: Not satisfied

Desventajas: Need improvements

Ventajas: La puntualidad en los intinerarios

Desventajas: Las comidas

Ventajas: Nothing

Desventajas: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Desventajas: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Ventajas: yes to both.

Desventajas: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Ventajas: Crew and seats

Desventajas: Sound system,, entertainment system should not be turned off 25min before landing

Ventajas: La puntualidad en los intinerarios

Desventajas: Las comidas

Ventajas: Nothing

Desventajas: Everything!

Desventajas: In terms of comfort, Etihad offers a good level!

Ventajas: It’s OK

Desventajas: Need improvements

Desventajas: More entertainment and food options. Service not in line with price charged for the flight

Ventajas: La comida

Desventajas: Que sea más fija la hora de salida

Ventajas: crew was amazing

Desventajas: no traveller pack, toothpaste, etc. seats too tight.

Ventajas: The crew was good. Loved the mango juice and veg food.

Desventajas: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Ventajas: Ok

Desventajas: Comfortable

Ventajas: The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice

Ventajas: Service was excellent. Technology was amazing. The people were Beautiful

Desventajas: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Ventajas: The crew was very helpful even though English is not their first language.

Desventajas: Maybe the food expections.

Ventajas: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Desventajas: If a tooth paste and brush was provided in the little pack it would have made life better.

Desventajas: The Seats were really old and no new movies

Ventajas: The crew was very good.

Desventajas: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Ventajas: The food was good

Desventajas: The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger

Ventajas: Ok

Desventajas: Comfort

Ventajas: Good crew that did a fine job in accommodating economy customers during a two hour delay.

Desventajas: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.

Ventajas: Crew members were very helpful and pleasant. The food was excellent and nicely served.

Desventajas: The lie flat seats were narrow and not very comfortable.

Desventajas: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Ventajas: Nothing

Desventajas: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Ventajas: Everything was excelent

Desventajas: Nothing

Ventajas: Both friendly and professional

Desventajas: All is perfect! They couldn’t be better

Ventajas: My sleep

Desventajas: Food

Ventajas: Nothing

Desventajas: Poor customer service

Ventajas: Very nice and friendly crew

Desventajas: Keep going same detection

Ventajas: New planes, good food, nice crew

Desventajas: Didnot like the airport in Istanbul 25 min of walk

Ventajas: The crew was very helpful even though English is not their first language.

Desventajas: Maybe the food expections.

Ventajas: Both friendly and professional

Desventajas: All is perfect! They couldn’t be better

Ventajas: All what you think :)

Desventajas: The place's we are sitting can be better

Ventajas: Fortunately I was in an exit row, so I had legroom. Other seats were not very spacious.

Desventajas: Arrived SF almost an hour late, then took an hour for luggage to arrive so we missed our next flight.

Ventajas: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Desventajas: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Ventajas: Both friendly and professional

Desventajas: All is perfect! They couldn’t be better

Ventajas: It’s an old plane, so the seats are those older yet more comfortable type of seats!

Desventajas: Better service from the crews.

Ventajas: Crew were very gracious and kind.

Desventajas: Food not as good as before

Ventajas: The whole Business experience on SQ

Desventajas: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me.

Ventajas: Crew was excellent

Desventajas: Better seat cushions

Ventajas: I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.

Desventajas: Boarding was delayed but the crew did keep us updated and was systematic in boarding

Ventajas: Great food, entertainment options and personal space

Desventajas: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food

Ventajas: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Desventajas: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Ventajas: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Desventajas: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Ventajas: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Desventajas: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Ventajas: Crew was excellent

Desventajas: Better seat cushions

Ventajas: Amazing crew, very nice and helpful.

Ventajas: Food, service

Desventajas: The space

Ventajas: Overall, the staff was amazing, so as the food and cleanliness

Desventajas: The space between the seats in economic seat

Ventajas: Clean cabin and good service

Desventajas: Not every body is doing extra miles to make customer happy

Ventajas: The whole business class experience

Desventajas: During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable.

Ventajas: Crew very helpful. Seat was very good, food excellent.

Ventajas: Clean cabin and good service

Desventajas: Not every body is doing extra miles to make customer happy

Ventajas: Food, service

Desventajas: The space

Ventajas: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Desventajas: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Ventajas: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Desventajas: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Ventajas: The seat is comfortable.

Ventajas: It was on time.

Desventajas: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.

Ventajas: Late departure but kept informed. Food good.

Ventajas: The crew was very nice

Desventajas: Softer seats more wholesome videos

Ventajas: Outstanding and conscientious crew.

Desventajas: Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking.

Desventajas: Tv and food

Desventajas: Due to mishandling of the situation, we were not allowed to board the plane, despite the fact there was no restriction for us not to do so.

Ventajas: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Desventajas: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Ventajas: New planes, good food, nice crew

Desventajas: Didnot like the airport in Istanbul 25 min of walk

Ventajas: The crew was very helpful even though English is not their first language.

Desventajas: Maybe the food expections.

Ventajas: Sits are very comfortable and the food is amazing.

Desventajas: The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road.

Ventajas: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Desventajas: Not getting hit twice by the crew serving food and at least an apology.

Ventajas: The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available.

Desventajas: Can't think of anything, everything was very good.

Desventajas: Crew on flight back to philly not as helpful

Ventajas: Amazing

Ventajas: Same as before

Desventajas: Same as before

Ventajas: Good crew. Great pilots.

Desventajas: Food. Seat comfort.

Ventajas: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Desventajas: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Desventajas: I wish there was air conditioning. It was very warm ok the plane.

Desventajas: It was too hot in the plane.