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Desventajas: Seats have thin padding with vinyl covers like bus seats. Rather than serve snacks, they set the cart in front of the emergency exit (!!) and made it self-serve. Most of the people on the flight are from countries where people do not queue, so it was a scrum. I've done this flight three times in the past four months. The movies haven't changed AT ALL. I was seated next to two terrible, nasty little boys who were apparently flying unattended! Isn't there a policy for children traveling alone? More to the point, they were literally wrestling at 3 am and infuriating everyone within earshot, yet the crew did nothing. An omelette is not folded scrambled eggs. If you fly through Saudi Arabia, you have to claim your baggage, take a 20 minute BUS ride between terminals and then check your bags again. Ridiculous.

Ventajas: Nothing

Desventajas: They way of handling it, I had no choice but to use Saudia(domestic flight)

Ventajas: Check in was smooth

Desventajas: My profile clearly states vegetarian and I didn’t get it again Food is horrible No in flight entertainment The lady next to me got her meal 20 minutes late Passengers out of control during taxi to gate and crew does nothing

Ventajas: Crew responsiveness

Desventajas: Bag drop off took alot of time & surprisingly the line in sky priority was much slower than the regular check-in line. Delay by 30 mins in departure even though i boarded 30mins before scheduled departure time

Desventajas: ח

Desventajas: They weren’t any chargers there

Ventajas: The baggage reclaim was the fastest I've ever had in all my years of flying.

Desventajas: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .

Ventajas: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.

Ventajas: Nothing

Desventajas: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Ventajas: Entertainment

Desventajas: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul

Ventajas: Price was really good

Desventajas: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Ventajas: Nothing as such

Desventajas: Air condition was very low

Ventajas: Good service

Desventajas: Disorganized confusing boarding process, tight seats in coach.

Desventajas: It was delayed by 4 hours

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: All was well but missed my bag and one opened

Desventajas: Missed my baggage and one was opened and wrapping removed

Desventajas: No wheel chair was provided for my husband and the crew did nothing to get us one. I have complained to the Singapore office and airport no too. My struggled all the way to the taxi stand. As it is he is already an asthma patient. I met the crew at the immigration and they walked away.

Desventajas: Very old and dirty Plane. Business class seats are in bad shape and broken.

Ventajas: Nothing

Desventajas: Creemw fighting with the passengers. Flight getting delayed by an hour

Ventajas:

Desventajas: lost baggage

Ventajas: They considered my reguest of vegiterian food.

Desventajas: I have no complaints.

Ventajas: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Ventajas: Best airline in the business quick efficient and outstanding service What else can you say

Desventajas: Food

Ventajas: I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )

Desventajas: When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !

Ventajas: Extremely hot the plane

Ventajas: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Ventajas: Direct flight. That’s it.

Desventajas: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)

Ventajas: Fantastic customer service!

Ventajas: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Ventajas: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Desventajas: The flight got cancelled & reaching to customer service took 2 hours

Ventajas: Nice airline. Cleanliness was excellent. Service was quite good. Ample room in economy class. Very nice airline

Ventajas: Some of the food was tasty, and most of the flight attendants were trying their best to be friendly.

Desventajas: Check-in was slow and indifferent. Boarding was chaos and then we had to be held back on the bridge because they realized the aircraft was still being cleaned. Plane was dirty and rundown, despite being a recent Boeing Dreamliner - looked like a drunken rugby stag party had spent a night kicking the seats. In-flight information for immigration was incorrect, leading us to stand in the wrong line for 10 minutes once we got to Delhi. Priority baggage tags were useless - I had a quick domestic connection in Delhi that we almost missed because they couldn't find my luggage, then when we arrived at our final destination the luggage was still back in Delhi. I had to wait 24 hours for it to arrive in Jodhpur. I left sunglasses and headphones on the plane but don't bother trying to contact lost property - the email address on Air India website is no longer in use, and customer service don't want to know about it and said to call the airport.

Ventajas: Timely take off and landing

Desventajas: Very old plane. Entertainment did not work so I sat for 16 hours on the flight with nothing to watch. Crew not responsive. Dirty. Seats uncomfortable with not enough padding

Desventajas: Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment.

Ventajas: Everything nothing

Desventajas: Nothing

Ventajas: good landing on windy day

Desventajas: Flight was delayed and the airline lost my bag

Ventajas: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Desventajas: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Ventajas: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Desventajas: Food can be better.

Ventajas: Planes were good with good leg room

Desventajas: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Desventajas: Need more leg room even for regular economy seating

Ventajas: Food was good

Desventajas: The flight took off late more than an hour

Ventajas: Entertainment system, crew responsiveness

Desventajas: Quality of main dish (lamb with rice). Portion of lamb is very small.

Ventajas: Staff, service,

Desventajas: Legroom, seat comfort, very long flight

Ventajas: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Desventajas: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?

Ventajas: Standard flight and comfort.

Desventajas: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Desventajas: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Ventajas: Luggage space, comfortable seat.. huge plane

Desventajas: Ice cream was not good.

Ventajas: The flight was adequate.

Desventajas: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Ventajas: Food seat comfort

Desventajas: 2.5 hours delay

Desventajas: Seats have thin padding with vinyl covers like bus seats. Rather than serve snacks, they set the cart in front of the emergency exit (!!) and made it self-serve. Most of the people on the flight are from countries where people do not queue, so it was a scrum. I've done this flight three times in the past four months. The movies haven't changed AT ALL. I was seated next to two terrible, nasty little boys who were apparently flying unattended! Isn't there a policy for children traveling alone? More to the point, they were literally wrestling at 3 am and infuriating everyone within earshot, yet the crew did nothing. An omelette is not folded scrambled eggs. If you fly through Saudi Arabia, you have to claim your baggage, take a 20 minute BUS ride between terminals and then check your bags again. Ridiculous.

Desventajas: Bags took one hour and a half to claim them

Desventajas: Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed

Ventajas: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.

Ventajas: The baggage reclaim was the fastest I've ever had in all my years of flying.

Desventajas: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .

Ventajas: Nice friendly crew, fresh aircraft model, good ticket price

Desventajas: Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem

Ventajas: I don't think I say anything I liked.

Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Ventajas: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Ventajas: good onboard service

Desventajas: the business class wasnt really so good to my expectation.

Ventajas: La atención y el servicio fue excelente

Desventajas: La comida no fue tan rica como la de ida

Ventajas: Price was really good

Desventajas: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Ventajas: Ok

Desventajas: Ok

Desventajas: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Ventajas: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Desventajas: No inflight entertainment or, if there is, there are no headsets.

Desventajas: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Ventajas: They considered my reguest of vegiterian food.

Desventajas: I have no complaints.

Ventajas: Best airline in the business quick efficient and outstanding service What else can you say

Ventajas: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.