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Ventajas: nothing. there is no responsibility from voyama towards clients services

Desventajas: every thing

Ventajas: Flight was on time and the handling of the plane by the pilots was good

Desventajas: While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again.

Desventajas: my seat was broken

Ventajas: Professional flight attendants, kept a good schedule of offering refreshments and meals. Such a difficult task to be attentive to a passenger list that probably spoke more than 10 languages. Polite and patient throughout.

Desventajas: my bag was held in amman. when I was going through customs and my bag didn't appear, I approached a team member who already had my name on a list of people whose bags were delayed.. Would have saved me some time if they called the names of the passengers with delayed bags so we wouldn't be waiting for the bags to appear. I don't know if this is an issue specific to the flight crew or to the airline in general or to the airport but it did cause some grief on my end.

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Desventajas: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Ventajas: The flight was fine

Desventajas: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Desventajas: missed connected flight

Ventajas: New plane Alert crew Comfy seats in economy Excellent cabin service on 12 hr flight

Desventajas: Awful food even when Muslim meal ordered before

Desventajas: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Ventajas: Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too

Desventajas: Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check

Ventajas: Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief.

Desventajas: Pleasant overall experience

Ventajas: Nice cabin, clean . Friendly crew

Ventajas: check in & boarding were ok

Desventajas: very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting

Ventajas: Over all good means.........., All well nothing to my dislike

Desventajas: Nothing to dislike

Ventajas: Comfortable economy seats. Excellent experienced staff.

Desventajas: Food was so so. Entertainment system is old and a bit slow.

Ventajas: nothing

Desventajas: no communication and a few apologies6

Ventajas: Crew very friendly. Decent leg room in economy

Ventajas: Was on time! Not croweded!

Ventajas: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Desventajas: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Ventajas: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Desventajas: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

Ventajas: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Desventajas: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Desventajas: The flight was delayed which didn’t allow enough time for a transfer. The crew was rude, apparently there is no alocohil served on this flights, even for purchase. You can buy some beer for 4 euros but nothing else. They didn’t turn on a/c so it was very hot as well. The choice of movies was horrible.

Ventajas: Food on Aeroflot is good these days and the flight staff is very competent.

Desventajas: Check-in staff on this given day was not at all sympathetic.

Ventajas: Good price for the tickets.

Desventajas: Worst airport i’ve been thru.

Desventajas: Missed the connecting flight in Moscow because the airline does not allow enough connection time. There were 2 people at the transfer desk to accommodate this situation for at least 4 other flights. They made me check my bag for being overweight by .1 kilogram. I dont know if I will ever see it again and i have 2 more weeks of vacation.

Ventajas: Crew was friendly. Comfortable.

Ventajas: Fabulous flight and trip to Australia

Ventajas: Everything from take off to service to landing. Was superb, real proffessionals.

Ventajas: Everything else was good.

Desventajas: The boarding for priority was handled rather poorly with little communication and a bottleneck at the top of the escalator.

Ventajas: Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa.

Desventajas: Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy.

Ventajas: Smooth flight

Desventajas: Weird plane noises (typical of older Airbus planes)

Ventajas: Smooth quiet flight.

Desventajas: Mac and cheese isn’t what I was expecting for vegetarian.

Desventajas: Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies.

Desventajas: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Ventajas: Short flight and being able to escape from drunk belligerent Passenger on previous flight

Desventajas: Nothing

Ventajas: Nice people and good service

Desventajas: Not much

Ventajas: Light snack and complementary wine

Ventajas: Everything good

Desventajas: Nothing really

Ventajas: Both planes had USB ports for charging phones. Food was better this time.

Desventajas: Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight.

Ventajas: I enjoyed the quick flight and friendly staff

Desventajas: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours

Ventajas: I am amazed of how good is the crew and how nice they are. Also, like the seats and the food/drinks compare to American companies. You will never feel hungry on this airline.

Desventajas: Nothing

Desventajas: Took long time to provide food & water.

Ventajas: Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight

Ventajas: Flight was 80% empty, but it was amazing anyway, slept through most of it

Desventajas: Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying.

Ventajas: Excellent

Ventajas: managed the difficulties of being redirected without much of a hiccup.

Desventajas: no big concerns

Ventajas: The flight was one time for departure and arrival

Ventajas: Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food.

Desventajas: I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft.

Ventajas: Everything . Very good

Desventajas: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Ventajas: food and service

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Ventajas: The flight was fine

Desventajas: missed connected flight

Ventajas: comport

Desventajas: nothing at all

Desventajas: Flight was canceled but there wasn’t any notice prior we arrived at the airport. And there wasn’t any employees from air China to inform us at the airport. Unprofessional!

Ventajas: New plane Alert crew Comfy seats in economy Excellent cabin service on 12 hr flight

Desventajas: Awful food even when Muslim meal ordered before

Desventajas: Entertainment (i couldn't watch anything because my screen wasn't working

Ventajas: Everything . Very good

Ventajas: nothing. there is no responsibility from voyama towards clients services

Desventajas: every thing

Desventajas: my seat was broken

Ventajas:

Ventajas: The flight was fine

Desventajas: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Ventajas: Nothing

Desventajas: Had to process in and out of immigration then back into airport No transit area

Desventajas: We only had one hour to catch our connecting flight, which was canceled and rescheduled by air China not by customer. Rude!

Ventajas: comport

Desventajas: nothing at all

Desventajas: Flight very delayed, no information provided in English.

Desventajas: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS