Encuentra vuelos baratos de Hong Kong a España

(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class.

Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch.

The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy

The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.

Great service!

Excellent flight service no

All was fine

The fare was inexpensive.

Not as good as other airlines . Only chose it because of the price.

Great price IMHO. Good value for the space/legroom. Nothing to hate.

The food wasn’t great and service wasn’t as slick or polished as say a Qatar or ME3 airline, but to get from US to Hong Kong in business for less than 2 grand is a steal

All was fine

customer service was great :)

Crew was awesome! Food was decent! Service rocked!

Flight was delayed for 3 hours! No explanation given!

Excellent food and service.Very comfortable flight.Crew was great.

Check in staff not so friendly but process was OK

Air conditioning didn't work!!

N/a

N/a

I like the food, history, and the people contributing to make this country so beautiful.

I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there.

Movies entertainment

Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods.

Emerites is a great Airline

All well

Flight

Anything

It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service

The flight was on time and it was not crowded

Спиртное больше не подают - это большой минус . Так хочется сесть в самолёт , расслабиться , выпить бокал вина , так его даже и в продаже не было!! Стюардессы были не очень приветливые в этот раз . На вопрос ( а его задавали многие как я слышала) последовало -не знаю , нам не докладывают - ( сказано было грубовато). Ну а то что в Москве надо было получать багаж -крайне неудобно , если это не отменят, то думаю что буду летать из США в Минск через Европу.

Not much - perhaps that we had booked the last row and only had two seats together

The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.

Etihad aircrafts Etihad crew

Indian chech in employee

Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep.

Very well organized and efficient. Very friendly staff. Great service.

I paid for internet which constantly disconnected. Waste of money.

Service and food was good.

Comfortable flight

Everything was great

N/A

Flight staff/crew were the best. And them planes top notch condition and amenities.

Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful.

Excellent flight service no

Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous.

All good

The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy

The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.

Great service!

I like the food, history, and the people contributing to make this country so beautiful.

I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there.

Interior of plane was very comfortable and entertainment options were excellent.

Slow to serve food and drink. We had to wait 2 hours before being offered anything.

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Comfortable A380

Borarding in Dubai inefficient.

customer service was great :)

It was fine!

No problems there... Everything was fairly well organized...

I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.

Excellent food and service.Very comfortable flight.Crew was great.

Check in staff not so friendly but process was OK

Elderly assistance was excellent! Thank you Aerflot!

The flight was on time and it was not crowded

Over all flight was pleasant

Customer service at the JFK airport service desk was horrible. They need to train their employees to treat their customers with diginity. I was standing there with my father, he doesn’t speak English and they automatically gave us bad looks and they way they spoke was horrible. Please train your customer service to treat clients without any bias based on their enthinicity, color of skin or the language they speak.

Elderly assistance was excellent! Thank you Aerflot!

Brand new ew plane was lovely, clean and comfortable. Very smooth flight.

I was pleased that the flight was on time, comfortable and with friendly staff.

I didn't enjoy the wait on a packed bus to the plane and the rocky bus ride to the plane.

Short flight

Nothing - don’t expect too much on short flight

Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke.

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Everything was great

N/a

Movies entertainment

Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods.

Comfortable A380

Borarding in Dubai inefficient.

Staff very polite, good service and also speaking english

The flight was on time and it was not crowded

Love the hospitable warm stewardesses, the plane, just about everything. Boarding much much better in Moscow than at JFK NY.

Very fat man next too me, who took up too much room.

Over all flight was pleasant

Customer service at the JFK airport service desk was horrible. They need to train their employees to treat their customers with diginity. I was standing there with my father, he doesn’t speak English and they automatically gave us bad looks and they way they spoke was horrible. Please train your customer service to treat clients without any bias based on their enthinicity, color of skin or the language they speak.

Great flight

No problems

I like the food, history, and the people contributing to make this country so beautiful.

I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there.

The attendant helped find me a vegan option at the last second.

Friendly staff at boarding and on flight. Very attentive.

Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given.

Спиртное больше не подают - это большой минус . Так хочется сесть в самолёт , расслабиться , выпить бокал вина , так его даже и в продаже не было!! Стюардессы были не очень приветливые в этот раз . На вопрос ( а его задавали многие как я слышала) последовало -не знаю , нам не докладывают - ( сказано было грубовато). Ну а то что в Москве надо было получать багаж -крайне неудобно , если это не отменят, то думаю что буду летать из США в Минск через Европу.

My checked carry-on bag is missing.

Elderly assistance was excellent! Thank you Aerflot!

Food

Food

Staff very polite, good service and also speaking english

My checked carry-on bag is missing.

The flight was on time and it was not crowded