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Ventajas: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Desventajas: Flight attendants are excellent, polite, warm, professional.

Ventajas: On time!

Ventajas: Food

Desventajas: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Ventajas: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Desventajas: Limited in-flight entertainment. Headsets weren’t too good

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Ventajas: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: Food on Aeroflot is good these days and the flight staff is very competent.

Desventajas: Check-in staff on this given day was not at all sympathetic.

Ventajas: The seats was more comfortable large,

Desventajas: The coffee is not good,

Ventajas: Boarding was smooth

Desventajas: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Ventajas: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Desventajas: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Desventajas: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.

Ventajas: Crew was friendly. Comfortable.

Ventajas: Service on the plan was excellent. Food was delicious

Desventajas: We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!

Ventajas: Nice crew pilot food and beverage

Desventajas: No wifi

Ventajas: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Ventajas: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Desventajas: Boarding could be better

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: The crew was really friendly.

Desventajas: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Ventajas: Nice people and good service

Desventajas: Not much

Ventajas: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Desventajas: I would have to dream something up.

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Desventajas: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Ventajas: Crew

Desventajas: Passengers

Desventajas: AC didn't work - it was like in a sauna

Ventajas: Seats were comfortable, breakfast was good

Ventajas: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Desventajas: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Ventajas: On time!

Ventajas: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Desventajas: Minor gate change, not a big deal. Really not to much to complain about.

Ventajas: The crew was great. Very attentive and super friendly.

Desventajas: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Ventajas: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Desventajas: I would have to dream something up.

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Ventajas: Nice crew pilot food and beverage

Desventajas: No wifi

Desventajas: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Ventajas: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Ventajas: Nice people and good service

Desventajas: Not much

Ventajas: Nice crew pilot food and beverage

Desventajas: No wifi

Ventajas: On time!

Ventajas: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Desventajas: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Ventajas: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

Ventajas: Flight attendants are excellent, polite, warm and professional.

Ventajas: Boarding was smooth

Desventajas: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Ventajas: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Desventajas: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Ventajas: Fast flight and smooth, little turbulence.

Desventajas: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

Desventajas: AC didn't work - it was like in a sauna

Ventajas: Nice crew pilot food and beverage

Desventajas: No wifi

Ventajas: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Ventajas: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Desventajas: Boarding could be better

Desventajas: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Desventajas: The food was really bad. Mushi pasta for every meal

Ventajas: Crew

Desventajas: Passengers

Ventajas: Fast flight and smooth, little turbulence.

Desventajas: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

Ventajas: Food was good

Desventajas: The seats was not comfortable

Desventajas: Trouble checking in regarding a visa issue?.. no other trouble at the other airports..

Ventajas: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Desventajas: Boarding could be better

Ventajas: Nice crew pilot food and beverage

Desventajas: No wifi

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: Fast flight and smooth, little turbulence.

Desventajas: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

Ventajas: Boarding was smooth

Desventajas: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Ventajas: Good price for the tickets.

Desventajas: Worst airport i’ve been thru.

Ventajas: Food on Aeroflot is good these days and the flight staff is very competent.

Desventajas: Check-in staff on this given day was not at all sympathetic.