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Ventajas: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Desventajas: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Ventajas: food and service

Desventajas: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Ventajas: The service is good especially for a mother who carires baby

Desventajas: Nothing

Ventajas: Short waiting period for connecting flights

Desventajas: Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus

Ventajas: The plane left much earlier than scheduled. They did not wait for the rest of the passengers to board. I had to catch a flight four hours later. I spent a total of 8 hours in the VERY COLD airport.

Desventajas: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

Ventajas: The seats was more comfortable large,

Desventajas: The coffee is not good,

Ventajas: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Desventajas: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Ventajas: Ok

Desventajas: Ok

Desventajas: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Ventajas: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Desventajas: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Ventajas: The plane left on schedule.

Desventajas: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Ventajas: Crew was very professional, food options were excellent.

Ventajas: First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge

Desventajas: Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate

Ventajas: The food was delicious, the staff was wonderful. Entertainment was awesome.

Desventajas: The leg room or seat closeness.

Ventajas: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Desventajas: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Desventajas: Pleasant overall experience

Ventajas: I liked how nice the crew was.

Desventajas: I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full.

Ventajas: I like the cree

Desventajas: Nothing

Ventajas: Staff were very nice. Flight arrived on time.

Desventajas: App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies

Ventajas: I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!

Desventajas: Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money.

Desventajas: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Ventajas: I love everything about Emirates.

Desventajas: N/A

Ventajas: ICE is amazing, excellent food also in economy, comfortable seats.

Desventajas: If you sit on the double seats in the back you have to wait a lot to get off the plane.

Ventajas: Overall a decent flight.

Desventajas: Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better.

Ventajas: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Desventajas: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Desventajas: My headphones didn’t work

Ventajas: Was on time! Not croweded!

Ventajas: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Desventajas: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Desventajas: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Ventajas: Overall excellent

Desventajas: Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY

Ventajas: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Desventajas: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options

Ventajas: Same as above

Desventajas: Same as above

Desventajas: None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.

Ventajas: Boarding agent extra effort to improve my seating!

Desventajas: Food amount less than expected.

Desventajas: Not enough leg room

Ventajas: Gaps between seats are very narrow.

Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Ventajas: The flight was one time for departure and arrival

Ventajas: too short to judge, but arrived before schedule.

Desventajas: Too short to judge

Ventajas: Flight was on time and the handling of the plane by the pilots was good

Desventajas: While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again.

Ventajas: Everything . Very good

Desventajas: We ask for wheelchair help from Perth to brooome but it was not provided .

Ventajas: Couldn't find a problem

Desventajas: Nothing

Ventajas: Friendly staff Good customer service

Desventajas: There was nothing i dislike

Ventajas: More space then previous flights. Attendants very pleasant and helpful.

Desventajas: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Ventajas: Boarding quick n fast

Desventajas: Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.

Ventajas: Very delayed flight that resulted to missed my flight going to davao

Ventajas: Air hostesses service

Desventajas: Food quality

Ventajas: Reasonable leg room in the economy

Desventajas: Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized

Desventajas: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Ventajas: Over all everything was great, except the bags check in

Desventajas: Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us

Ventajas: I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good

Desventajas: I didn't really use the in flight entertainment - the usual movies, tv etc

Ventajas: The crew were very friendly

Desventajas: I was made to gate check my hand luggage.

Ventajas: Excellent Service and most friendly staff

Desventajas: Nothing was bad. But the food taste can be better

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: All good

Desventajas: Food

Ventajas: The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there.

Desventajas: The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement.

Ventajas: Plane are clean

Desventajas: The food is really good

Ventajas: Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years

Ventajas: food and service

Ventajas: Getting off of the plane

Desventajas: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Ventajas:

Ventajas: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Desventajas: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Desventajas: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

Ventajas: The flight was fine

Desventajas: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Ventajas: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Desventajas: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.