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Ventajas: I enjoyed the quick flight and friendly staff

Desventajas: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours

Ventajas: have good lounge seats

Ventajas: Everything good

Desventajas: Nothing really

Ventajas: Overall excellent

Desventajas: Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests.

Desventajas: The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful.

Ventajas: Nice and friendly crew, good food. Perfect!

Ventajas: Ok

Desventajas: Ok

Ventajas: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Desventajas: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Ventajas: Boarding was smooth

Desventajas: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Ventajas: Good quality flight

Desventajas: But delayed and lost baggage

Desventajas: Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests.

Desventajas: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Ventajas: El servicio al cliente

Desventajas: El aterrisaje

Ventajas:

Ventajas: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Desventajas: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Ventajas: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Desventajas: Security

Ventajas: Getting off of the plane

Desventajas: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Ventajas: The constant smile conferred by flight attendants through the entire flight.

Desventajas: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.

Ventajas: Nothing to mention

Desventajas: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Ventajas: Gaps between seats are very narrow.

Desventajas: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Desventajas: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Ventajas: The seat is a nice seat and on par with the better airlines.

Desventajas: The food and service are terrible at best.

Ventajas: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Desventajas: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Ventajas: Food

Desventajas: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

Ventajas: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Desventajas: Flight attendants are excellent, polite, warm, professional.

Ventajas: Everything in regards to Hainan.

Desventajas: I didnt like that Kayak.com said I had a return seat picked out. THEN went online to see I had no return seat even though one printed on e ticket. Had to call Hainan directly to fix it. Also didnt like that since I bought through Kayak.com I couldn't do 24 hour prior flight online check in. Only allowed to check in at the airport 3 hours prior to flight.

Ventajas: crew service was good and friendly

Desventajas: baggage unloading was very slow.

Ventajas: Economy class can’t be better.

Ventajas: Everything

Desventajas: Nothing

Ventajas: The crew were personable and the chocolate that was offered near the end of the flight was a nice touch.

Desventajas: Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one.

Ventajas: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.

Desventajas: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.

Ventajas: Swiss quality, punctuality and reliability.

Desventajas: No negatives.

Ventajas: The food was delicious, the staff was wonderful. Entertainment was awesome.

Desventajas: The leg room or seat closeness.

Ventajas: Flight was on time. Helpful crew.

Desventajas: Poor food.

Ventajas: Flight was fine. No complaints there.

Desventajas: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.

Ventajas: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Desventajas: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Ventajas: Was a short flight and was on time

Desventajas: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Ventajas: Professional behavior of staff and overall cleanliness.

Ventajas: Ontine departure and arrival

Desventajas: Airport Staff behaviour in Pakistan

Desventajas: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.

Desventajas: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Ventajas: Plane arrived on time with my luggage.

Desventajas: Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens.

Ventajas: Food The flight took less time than promised.

Desventajas: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.

Ventajas: Nothing

Desventajas: They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

Ventajas: Very nice food and service! Flight attendants pay attention to any requests.

Desventajas: Nothing

Ventajas: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Desventajas: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Ventajas: The crew was nice

Desventajas: Nothing

Desventajas: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Ventajas: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Desventajas: N/A

Desventajas: As above

Desventajas: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Ventajas: Same as above

Desventajas: Same as above

Ventajas: Flight from Abu Dhabi to kolkata

Desventajas: When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff

Ventajas: Boarding was smooth

Desventajas: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Desventajas: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Ventajas: check in was fast There is free food free luggage one piece a head Blankets pillows slippers

Desventajas: Food is getting worse than before, though it's not yet horrible Touch screens work very very slowly Only half of the chargers built into the chairs work. No leg room whatsoever

Ventajas: The seats was more comfortable large,

Desventajas: The coffee is not good,

Desventajas: Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us

Ventajas: Over all everything was great, except the bags check in

Ventajas: Good quality flight

Desventajas: But delayed and lost baggage

Ventajas: Over all pretty good for price.

Ventajas: The crew were very friendly

Desventajas: The boarding was delayed

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Desventajas: There was nothing I didn't like about this flight

Ventajas: The entertainment was reasonable, I enjoyed the festive choices.

Desventajas: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Ventajas: The crew was great. Very attentive and super friendly.

Desventajas: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Ventajas: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Ventajas: The seat is a nice seat and on par with the better airlines.

Desventajas: The food and service are terrible at best.

Ventajas: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Desventajas: Minor gate change, not a big deal. Really not to much to complain about.