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Ventajas: Food and crew

Desventajas: Entertainment, comfort

Ventajas: Crew was great, food was great, seat was comfortable

Ventajas: Flight was on time and arrived a bit early. Seat was comfortable.

Desventajas: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.

Ventajas: Planes were good with good leg room

Desventajas: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Desventajas: Lufthansa is a bad airline. They are always late. Their service sucks.

Desventajas: Late, missed connection

Ventajas: Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again

Ventajas: entertainment was good

Desventajas: the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice

Ventajas: KLM staff is great

Ventajas: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort

Desventajas: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -

Ventajas: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it

Desventajas: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.

Desventajas: More space and room

Ventajas: Good attention to detail.

Desventajas: Seat controls panels need updating. Are also dirty.

Desventajas: The flight was 2 hours late from Karachi to Turkey and again 2 hours late from Turkey to Houston.The plane was super crowded, the seat was very uncomfortable. Turkish airlines need to reduce their ticket prices because they provide poor services to their passengers.

Ventajas: Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member

Desventajas: Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member

Desventajas: Why is my passport number wrong?

Ventajas: Nothing

Desventajas: Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.

Ventajas: Nothing

Desventajas: Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles.

Ventajas: No problems for the price

Desventajas: Ok no problems for the price

Ventajas: There was an abundance of drink carts and dining options, snacks. Thank you!

Desventajas: Some of these planes need improved entertainment systems. Half did not work.

Ventajas: Crew was attentive and overall I enjoyed the flight

Desventajas: Food could have been better

Ventajas: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Desventajas: the seats are small and very small space in comparison to Lufthansa

Ventajas: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Desventajas: Nothing

Ventajas: Everything

Desventajas: Nothing

Ventajas: Poor food poor seats...it was bad service

Ventajas: Excellent service from crew

Ventajas: Real stainless flatware with the meal.

Desventajas: 3.5 hour flight and no entertainment system. The jet felt old and used.

Desventajas: The flight attendants could be more friendly and more eye contact.

Ventajas: Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.

Desventajas: Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.

Ventajas: Very good service, warm and thoughtful

Ventajas: The crew members were great and very helpful. There was quite a bit of turbulence but the pilots did a great job. I was pleasantly surprised at the amount of legroom in coach, it made for a pleasant trip.

Desventajas: We had to disboard on the tarmac and be bused to the terminal.

Ventajas: The crew was efficient and friendly. The plane took off on time and landed on time.

Desventajas: Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best.

Ventajas: Crew was very nice and the food was excellent

Ventajas: Fantastic Crew!

Desventajas: Seats are comfortable but tight.

Ventajas: Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience.

Ventajas: On time, standard flight for BA no frills airline.

Desventajas: Not the best organised inflight service,

Desventajas: Departure time

Ventajas: Nothing.

Desventajas: Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill.

Ventajas: Nothing

Desventajas: The plane, the arrival time and the service

Desventajas: Even though our baby has broken leg our stroller was not delivered to Hongkong so we had to carry our baby whole afternoon on hands..also after arrival from Hongkong to DPS Bali one of our suitcases was destroyed- very bad experience

Desventajas: No WiFi on plane. Major draw back

Ventajas: Airport checkin crew sucked, in-flight crew were fantastic!!

Desventajas: They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??

Ventajas: Seat is small

Desventajas: Crew was so busy and no smile

Ventajas: The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing.

Ventajas: Roomy seat

Desventajas: Bad food

Desventajas: It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant

Ventajas: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Desventajas: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Ventajas: Very enjoyable

Desventajas: I have no complaints

Desventajas: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Ventajas: There was room available.

Desventajas: This was not business class!

Ventajas: blueberry juice, service and friendliness

Desventajas: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Ventajas: The Crew was only Alright this time, not has attentive jas the first Time, but still good

Desventajas: Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight

Ventajas: Everything

Desventajas: It could be better if they serve food from Doha to Islamabad.

Ventajas: Flight was on time, touch down smooth

Desventajas: The screen for my seat was not working correctly so could not do anything except wait for flight to finish

Ventajas: wanted an isle seat because of back issues and was arranged without any hassle.

Desventajas: 17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online.

Ventajas: The food was good.

Desventajas: The legroom was inadequate.

Ventajas: Spacious flight. Helpful crew. Efficient boarding

Desventajas: More food options

Ventajas: The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children.

Desventajas: The assignment of seats for the Gold card members.

Ventajas: Planes were good with good leg room

Desventajas: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Ventajas: Canceled and not rebooked untill 4 days later

Desventajas: Still waiting to fly

Ventajas: era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir

Ventajas: Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak

Ventajas: Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!

Ventajas: Quick flight

Ventajas: yes

Desventajas: not really

Desventajas: Need more leg room!!! Larger meals needed.

Desventajas: Long haul flight made pleasant by KLM

Desventajas: Vegetarian meals can be better

Ventajas: High Quality experience.

Desventajas: Could have purchased through Turkish and saved money since I had to make a date change.

Ventajas: The food was good and the service was mostly good.

Desventajas: Our cabin was very warm and seats were uncomfortable.

Ventajas: The crew was amazing.

Desventajas: Nothing

Ventajas: Good aircraft

Desventajas: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment

Desventajas: Smooth & a v.comfortable flight!

Desventajas: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Ventajas: Seats near me were empty

Desventajas: There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free.