Encuentra vuelos baratos de China a Madrid Adolfo Suárez Madrid-Barajas

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

Service was awesome

Inflight entertainment has a limited selection

The direct flight to San Jose The entertainment

Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.

It was delayed

Left on time, arrived on time, more or less.

packed in like anchovies in a tin.

The crew and flight

No airconditioning while waiting on the shuttle bus to the plane

Entertainment system was not working

Poor service

The entertainment was too limited

Entertainment and staff help

Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again.

That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much

1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience.

Comfortable seats

The raisin muffin was very old

Service was very good and lunch was delicious There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles

The chicken pocket, wish we just had some fruit instead Also the last window seat in front of the exit row felt exceptionally tight

The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful.

My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!

The meals were very good!

Regestacion online

I am middle size person ,but size between chairs not enought

Nothing

Worst service, disgusting food, no organization, pettiness with measuring the size of a carry on (including the wheels) at JFK and charging $100 for international standard sized bags (less than 21.5 inches), racist behavior from the flight attendants against anyone who is not Russian, little to no communication with passengers, flight attendants started arguing with people for no reason

Allowed 2 suitcases per person, served food, new planes

Limited entertainment options

Slight delay in departure

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.

Flew from Vancouver to Qingdao and despite my concerns after reading earlier reviews, the flight was great! The seat was comfortable and reclined enough that you could actually sleep. I think I was one of very few non-Chinese passengers on board and there was a bit of a language barrier, but the staff was super friendly and accomodating.

I ended up with a middle seat, but the seat was comfortable and roomier than normal, so it wasn't so bad.

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.

They lost my luggage

to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.

The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.

The service and the crew were fine

Seats are too small and terribly uncomfortable on such long flights.

Entertainment system was not working

On time and a lot more roomy then the flight from New York to Zürich

There were no TV screens to play games or watch shows

Staff

Delay

I liked my seat and the food

I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all

Entertainment and staff help

Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again.

Nothing

I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight

Nothing

Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic

The meals were very good!

Service was very good and lunch was delicious There werr good movies to my liking but a few of them which I would have enjoyed were not offered with English subtitles

The chicken pocket, wish we just had some fruit instead Also the last window seat in front of the exit row felt exceptionally tight

Excellent service, professionalism, and almost no turbulence.

Same as above.

Nothing

Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.

The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all.

They require us to get the luggage and check in again tomorrow.

This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.

Really, no complaints. More entertainment choices would be appreciated however is not my priority.

The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.

Limited selection of English language movies but hey it was a China airline so no bit surprise there.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

They lost my luggage

to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

It was delayed

On time and a lot more roomy then the flight from New York to Zürich

There were no TV screens to play games or watch shows

The crew and flight

No airconditioning while waiting on the shuttle bus to the plane

Left on time, arrived on time, more or less.

packed in like anchovies in a tin.

Left on time, arrived on time, more or less.

packed in like anchovies in a tin.

It was delayed

On time and a lot more roomy then the flight from New York to Zürich

There were no TV screens to play games or watch shows

The service and the crew were fine

Seats are too small and terribly uncomfortable on such long flights.

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

They lost my luggage

Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.

The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

La tripulación y comodidad. Bien organizado y profesional. La buena comunicación. Avión limpio.

Selección de música y películas muy limitadas, y calidad media. Comida regular

Nothing, it was extremely annoying.

Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.

Flew from Vancouver to Qingdao and despite my concerns after reading earlier reviews, the flight was great! The seat was comfortable and reclined enough that you could actually sleep. I think I was one of very few non-Chinese passengers on board and there was a bit of a language barrier, but the staff was super friendly and accomodating.

I ended up with a middle seat, but the seat was comfortable and roomier than normal, so it wasn't so bad.

Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.

Choice of music and movies very limited, and those vy average quality. Food vy average.