|Los vuelos llegan a||China|
|Los vuelos salen de||Madrid Adolfo Suárez Madrid-Barajas|
|Precio del vuelo||389 €|
|Aerolíneas||Ukraine Intl Air, XiamenAir, KLM, Air France, Turkish Airlines, Air China, British Airways, China Eastern, SWISS, Qatar Airways, Hainan Airlines, Beijing Capital Airlines, China Southern, Aeroflot, Egypt Air, Iberia|
Desventajas: unexpected fees to print boarding pass. very strict about bag size and fees. flight significantly delayed at boarding area because staff insistent on checking every size of every bag even if you only had one item.
Desventajas: The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen
Ventajas: All fine
Desventajas: they want to take extra money because i had a small bag from Duty free!!!!
Ventajas: The price was great, the flight was comfortable, crew was very friendly.
Desventajas: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.
Ventajas: Staff was nice
Desventajas: The food vegan Movies
Ventajas: No real problems
Desventajas: Nothing significant
Ventajas: Empty seats
Desventajas: Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again.
Desventajas: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.
Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Desventajas: the headrest is hard. Apart from that- all was fine
Desventajas: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos
Desventajas: Boarding was very slow.
Ventajas: Crew was great and professional.
Desventajas: Entertainment controls were outdated and confusing to operate. There were no charging ports.
Desventajas: Delays, took my hand luggage into the hold,
Ventajas: In flight entertainment was great
Desventajas: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)
Ventajas: Crew was wonderful and welcoming!
Desventajas: Not to be late ,and not to loose my luggege
Ventajas: The crew
Desventajas: Seats! They were too small!
Ventajas: Great food options, very tasty. Crew was attentive, polite and professional.
Ventajas: crew was great, food was delicious, seats were comfortable.
Desventajas: updated movie library, better handling of boarding for priority customers.
Ventajas: Surprised to get a meal on such a short flight! Very good service.
Ventajas: Seat was not comfortable
Ventajas: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Desventajas: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Ventajas: Crew very helpful, patient, and kind.
Desventajas: Despite leaving on time, the flight usually arrives about 1 hour behind schedule. We took 4 flights with Air China and all 4 arrived to the gate about an hour after scheduled.
Ventajas: Nothing! I like absolutely nothing about this experience! Worst fight of my life and I plan on letting my reviews reflect that!
Desventajas: I was doused with water 2x (condensation about 7 ounces of fluid) from the air ducts. Continually dripped on for 12.5 hrs. Before getting off the plain I took a picture of the napkins stuffed into the cracks over my head as their “solution” and was aggressively asked to delete the picture. I didnt
Ventajas: Smooth flight!
Desventajas: Worst airline in the world ! Rude staff terrible customer service, flights were late, connecting gates were a mile away. I will never fly air China again. Food was disgusting
Ventajas: It was cheap
Desventajas: The aircraft was super old. The flight was delayed. The transfer at PEK (beijing) airport is horrendous. Never again.
Desventajas: My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY.
Desventajas: Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price.
Ventajas: They made up some time following a long delay
Desventajas: We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful
Desventajas: Departing on time.
Ventajas: I reached my distanation safe
Desventajas: Newer and cleaner plane better entertainment
Ventajas: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.
Desventajas: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!
Desventajas: Pésima comunicación en inglés... malísima comida
Ventajas: The crew was very polite and accommodating. The food was OK.
Desventajas: The seat comfort was not so good - not much room and not soft. The WiFi did not work.
Ventajas: Wonderful seat in first class. Good crew. On time departure and early arrival.
Desventajas: The food was skimpy and not interesting.
Ventajas: Buena atención por parte de la tripulación .
Desventajas: Alimentos menos grasosos
Ventajas: The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry.
Desventajas: The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room.
Desventajas: They asked me to pay for my luggages. It is strange
Ventajas: Leg room always an issue. Crew really great.
Desventajas: Gluten free option
Ventajas: Outstanding service by the crew.
Desventajas: Seats in economy area little cramped
Ventajas: Crew good
Desventajas: Baggage small bag forced to check
Ventajas: Entertainment, crew was very hard-working.
Desventajas: Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy.
Ventajas: Stuff are so excellent clean plane good food
Ventajas: The crew was polite and professional
Desventajas: The food was disgusting The plane is dirty The bags are treated badly
Ventajas: The crew was excellent. The plane was new.
Desventajas: There was a limited choice in movies. Boarding and deplaning took a while.
Ventajas: Service was awesome
Desventajas: Inflight entertainment has a limited selection
Ventajas: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.
Desventajas: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!
Desventajas: Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.
Ventajas: Very happy with all the services!
Ventajas: More leg room for economy class would always be much appreciated.
Ventajas: Nothing, it was extremely annoying.
Desventajas: Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.
Ventajas: La tripulación y comodidad. Bien organizado y profesional. La buena comunicación. Avión limpio.
Desventajas: Selección de música y películas muy limitadas, y calidad media. Comida regular
Ventajas: Flew from Vancouver to Qingdao and despite my concerns after reading earlier reviews, the flight was great! The seat was comfortable and reclined enough that you could actually sleep. I think I was one of very few non-Chinese passengers on board and there was a bit of a language barrier, but the staff was super friendly and accomodating.
Desventajas: I ended up with a middle seat, but the seat was comfortable and roomier than normal, so it wasn't so bad.
Desventajas: Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.
Ventajas: Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.
Desventajas: Choice of music and movies very limited, and those vy average quality. Food vy average.
Desventajas: Seats were very small and uncomfortable. Checking in to the flight was horrible and took a very long time.
Ventajas: Seats were comfortable
Desventajas: 1. Rude/unkind flight attendants, clearly judgmental of English speaking passengers 2. Worst airplane food ever 3. Bathrooms were dirty and not maintained
Ventajas: The boardings service was perfect.
Desventajas: From Bejing was the flight more 4 hours delayed. It wasn't comunications why?
Desventajas: Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian.
Ventajas: Ontime boarding and flight
Desventajas: Very limited leg room and crammed plane
Ventajas: Flight was smooth and on time. Food was tasty and plentiful. Amenities were clean.
Ventajas: Because the flight was canceled
Ventajas: Security was at a high level
Desventajas: Food and attention
Desventajas: Flight delayed after previous flight had been cancelled, no communication, awful customer service
Ventajas: every thing was fine. very friendly
Ventajas: Need to upgrade seat and movies
Desventajas: Meals and toiletries
Ventajas: Enough room to sit comfortably in.
Desventajas: Bathrooms were so dirty by the end of the trip. The toothpaste they gave us was so dried out, you couldn’t even break the seal on it. The ear plugs they gave out were useless. The entertainment had no movies or TV shows I liked. There was a guy next to me who overflowed his seat over into mine.
Ventajas: crew was great
Desventajas: business seats could be more comfortable
Ventajas: Direct flight, punctual time. Crew is friendly
Desventajas: several toilets were out of order (were marked occupied instead of out of order so I was waiting in vain until a passenger informed me it was not working not occupied). food, looked like they were trying to conserve on passengers desserts.. microscopic (toy size) containers for coffee n tea??!
Desventajas: More space and reclining seats please!
Ventajas: Avion nuevo,asiento comodo,tripulacion amable.
Desventajas: La comida
Desventajas: Phone chargers did not function
Ventajas: friendly crew
Desventajas: more leg room
Ventajas: What I liked was smooth flight. And the fleece blanket.
Desventajas: Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat.
Ventajas: The entertainment was amazing
Desventajas: The seats were a bit hard
Desventajas: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.
Ventajas: My seat
Desventajas: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor
Ventajas: Crew was great and professional.
Desventajas: Entertainment controls were outdated and confusing to operate. There were no charging ports.
Ventajas: The crew are amazing! Attentive and friendly.
Desventajas: The seats could have been bigger.
Ventajas: The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers.
Ventajas: Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!
Ventajas: Flight was in time
Ventajas: Food and drinks very good
Desventajas: In economy class the movies unable to listen to with ear buds. Bring my own next time.
Ventajas: crew was wonderful, great food, quick boarding
Desventajas: cant think of anything
Desventajas: Non losing my baggage
Ventajas: Food was good. Some of the crew was very pleasant. 2 checked bags allowed with ticket price.
Desventajas: Nicer staff especially in regards to baggage and helping people with different cultures/languages. They are beyond strict about baggage size. Nice to have endless movies to watch, but should be noted no individual movies. Unexpected fee for boarding pass and inability to check in online at airport.
Ventajas: Boarding was fast
Desventajas: The seats were extremely uncomfortable and the crew was kind of rude...
Ventajas: The price what good, and 2 free checked bags.
Desventajas: They checked every piece of hand luggage and declined ppl even when there luggage was small enough just because they had no room on the plane, and charged then $80. No leg room, One flight no outlet
Ventajas: La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!
Ventajas: Mediocre seats, very friendly staff.
Desventajas: Better food options, more comfortable seats, easier access to wi fi
Ventajas: I had a nice exit row seat and the plane had a good selection of entertainment.
Desventajas: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.
Ventajas: Excellent crew
Desventajas: Flight delayed and no reason Food very bad
Ventajas: Crew was amazing!
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