|Los vuelos llegan a||Madrid Adolfo Suárez Madrid-Barajas|
|Los vuelos salen de||Pekín|
|Precio del vuelo||437 €|
|Aerolíneas||Hainan Airlines, Ukraine Intl Air, SWISS, Aeroflot|
Desventajas: I had to cancel my fight because my name did not perfectly match my passport. I got no refund and had to pay for a new flight.
Ventajas: Service was awesome
Desventajas: Inflight entertainment has a limited selection
Ventajas: nothing I had a horible experience traviing through kayak and as a person that travels once a month i will never use your company again. I have neve been more screwed over then I was using your services and will not only myself not use you again but will and have told eveyone i know not to use you.
Desventajas: that as i tried to explain my issue you put a cap on what can be written( it stopped me from explaining my issue). horrible service and when i called i was given a run around in a third world country and left to fend for myself. I still cant explain my situation disaponiting kayak!!!!!!!
Ventajas: Better than US airlines in service and comfort
Desventajas: Any other Airline first of all one hour late departure the airplane was way too hot ventilation did not work water leaking from the roof during the flight the food was worst I ever experienced on any Airline and overall will never ever fly that airline or recomend to anybody
Ventajas: Boarding was not extremely painful, even though there were three security checkpoints to go through between the first flight and this flight.
Desventajas: This was the dirtiest airplane I have ever been on. Halfway through the flight, the bathrooms were unusable. The water was not draining in the sink, there was no toilet paper, and the garbage bin was overflown. The flight attendants were unfriendly. There is not enough space provided for writing.
Ventajas: All fine
Desventajas: I ordered and paid for meal on line, it was not available and I showed the online receipt to the flight attendant, and she just shrugged and said I was not on Her list so too bad.
Desventajas: The temp on the lane was hot. And no food without charge.
Ventajas: The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom.
Desventajas: The flight attendant not wearing perfume. Food was very poor to say the least.
Ventajas: The boarding process was much easier and faster. No delayed flights.
Desventajas: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?
Ventajas: friendly and helpful crew
Desventajas: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker
Ventajas: Great crew
Desventajas: Seat comfort. Sore behind after 11hrs
Ventajas: Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)
Desventajas: Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk.
Ventajas: Professional crew
Ventajas: Great service onboard
Desventajas: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal
Desventajas: The delay of our bags at the airport we waited almost 2h hours
Ventajas: Vegetarian options
Ventajas: Boarding was fast and the ticket price cheap
Desventajas: Entertainment or food, one of them
Ventajas: Exelent landing!
Ventajas: On time and luggage made it with no problems
Desventajas: Was great fligh, no hazzle
Desventajas: The seats were very cramped and lopsided which made for a very uncomfortable flight. The flight was completely packed and upon landing we were kept on the plane for an additional 45 minutes which made people very irritable. The food quality was not good.
Ventajas: All fine
Desventajas: Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket.
Desventajas: Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?
Desventajas: We had a huge delay
Ventajas: On time. Check in was very easy.
Desventajas: Non losing my baggage
Desventajas: Entertainment and comfort
Desventajas: they want to take extra money because i had a small bag from Duty free!!!!
Ventajas: 1. My luggage did not arrive and in the best case scenario will make 2 days later. They told me on this connection it was a normal occurance. 2. The plane was extremely old.
Desventajas: Get a newer plane, make sure luggage arrives on time.
Desventajas: It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant
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