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Left almost on time arrived early. Baggage transfer was great. Cabin crew provided needed entry forms promptly. Great flight

짧은 거리지만 기내식도 주네요.

특별히 없습니다.

None

Aircraft

Too cold

This flight is very comfortable and on time.

Nothing I didn't like

No llego mi maleta a Vancouver

Seat uncomfortable even though there was plenty of leg room

Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule.

I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat.

Nothing as such

Air condition was very low

in flight entertainment was really good

checkin luggage was terrible with more than half an hour wait although web checkin was already made

Got 3 seats so I could sleep

everything ok

in flight entertainment

dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

It was a smooth flight, did not even wait for my luggage on arrival, fast service, keep up the good work. Thank you.

Nothing really. Thank you.

Perderemos el vuelo de dubai a Los Ángeles por que el avión empezó a salir humo y no quieren hacernos cambio la aerolínea ellos el vuelo tendremos que pagará nuevo vuelo u mas dinero pésimo servicio de saudia

Keep it up

Professionalism

Every thing normal and in time

Food was everage

Crew. Food wasn’t bad.

Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines).

Overall good experience

Bathrooms were already dirty upon boarding

Movies

I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight

Comida, servicio, Condiciones durante el vuelo

Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Snooth and efficiënt with a KLM service

No entertainment

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Transiet time

Food

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine

The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We

Not much - perhaps that we had booked the last row and only had two seats together

The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.

Boarded plane, woke up to watch one movie the arrive in Seoul. Plane was clean on time no hassles

flight delayed 30 minutes

Clean plane almost on time

Food was horrible

None at alnone

Attentive attendants made the process much easier/ great flight

Staff very professional

Touch screen not working, no entertainment on entire flight

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

overall condition of plane

snack was too little

Though a long flight.. love flying with Cathay!! The crew was fabulous!

Attentive attendants made the process much easier/ great flight

Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule.

I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat.

No llego mi maleta a Vancouver

Aircraft

Too cold

flight delayed 30 minutes

짧은 거리지만 기내식도 주네요.

특별히 없습니다.

Efficient staff. Well mannered and easy to communicate with.

Nothing

Seat uncomfortable even though there was plenty of leg room

overall condition of plane

snack was too little

Staff very professional

Touch screen not working, no entertainment on entire flight

pilot’s operation of the plane is very good

there’s not enough snacks/food