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Ventajas: Everything was on-time, easy, and fairly quick.

Desventajas: The legroom.

Ventajas: The flight attendant was welcoming at the door and the service was done efficiently.

Desventajas: The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional.

Ventajas: Everyone was super nice, just a bad system.

Desventajas: My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid

Ventajas: Friendly crew, clean and comfortable plane

Ventajas: The chairs were comfortable the staff was very attentive and nice

Desventajas: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Desventajas: It was very cold inside the airplane. I have to ask multiple times for blanket.

Desventajas: It was very cold they need to lower the temperature.

Ventajas: Attentive helpful and cheerful staff: on time

Desventajas: Food

Ventajas: Everything

Desventajas: Everything

Ventajas: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Desventajas: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Desventajas: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.

Ventajas: Timely departure and pleasant staff on board

Desventajas: It was cold during the flight,

Desventajas: They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me.

Ventajas: Customer service was good

Desventajas: Both flights were delayed and the airline lost my luggage

Ventajas: short time flight

Desventajas: no entertainment/poor food

Ventajas: The one good thing was that they delivered me and my luggage safe and sound to the destination.

Desventajas: Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price.

Ventajas: Quick boarding

Desventajas: Crying baby

Ventajas: good landing on windy day

Ventajas: Both legs were not yet so I was able to spread out a little. Both flights were punctual, despite having to de-ice the plane before take off.

Desventajas: The announcements were spoken very quickly. Both Russian and English. It was hard to understand , especially with the English translation

Ventajas: Smooth boarding, excellent crew.

Desventajas: Quality of the food could be better for a business ticket. Bread like a stone and not warmed.

Ventajas: Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.

Desventajas: The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.

Ventajas: 1. My luggage did not arrive and in the best case scenario will make 2 days later. They told me on this connection it was a normal occurance. 2. The plane was extremely old.

Desventajas: Get a newer plane, make sure luggage arrives on time.

Ventajas: The baggage reclaim was the fastest I've ever had in all my years of flying.

Desventajas: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .

Ventajas: The service quality and client treatment of Ukranian Intl Air has improved a lot compared to my last trip with them.

Ventajas: Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price.

Desventajas: I don't know

Desventajas: Good food, on time and semi comfortable seats

Ventajas: entertainment was good

Desventajas: the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice

Desventajas: Nothing is for free not even a coffee.

Desventajas: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

Ventajas: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.

Desventajas: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.

Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

Ventajas: Exelent landing!

Desventajas: Food

Ventajas: no comments

Desventajas: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?

Desventajas: It's harassing a student International passenger at the boarding gate just for a small size bag . They did not allow to take the bag or pay cash or even debit card. she is student and does not have credit card,had to throw the bag and take goods in poly bag . It's ridiculous frustrating & adamant

Desventajas: We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive.

Ventajas: The crew was amazing, we had blankets and pillows and that was super comfortable.

Ventajas: Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!

Desventajas: This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number

Desventajas: La comida.

Ventajas: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Desventajas: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Ventajas: crew

Desventajas: food screens

Ventajas: Crew was helpful, food was good

Desventajas: Seating could have been better

Ventajas: Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak

Desventajas: Flight got delayed got new boarding pass of next day.

Ventajas: The plane and crew was very good

Ventajas: Boarding was smooth

Desventajas: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Desventajas: 24 hour delay without accommodation is not acceptable !!

Ventajas: Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak

Desventajas: The plane was delayed

Ventajas: aaa

Desventajas: zzz

Ventajas: snacks and entertainment

Ventajas: Short flight

Desventajas: Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly

Ventajas: On time, nice breakfast

Desventajas: Not enough leg room, same as everyone

Desventajas: One hour late for take off...