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Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

All was fine

Everything was great for the Price Free Wifi Vegan Food Option

Blankets from Shanghai to Delhi could be little more better Apart from it all good

All was fine

Very nice food and service! Flight attendants pay attention to any requests.

Nothing

Luggage is to pricey .

Good new and clean airplane. Good meal

Boarding was poor

Nothing

They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

easy

Got to Prague safely

Old plane. Tired attendants

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

Se demoró más de una hora no te piden ni disculpas todo lo que tenía planeado para ese día se derrumbó

Every thing

customer service was great :)

I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.

customer service was great and the food :)

Over all the customer service was accommodating.

Never received a notification for flight delay. Online communication was never established

The headline says it all!

Flight was great.

It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time.

overall condition of plane

snack was too little

Good flight, arriving well on time.

Snooth and efficiënt with a KLM service

No entertainment

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

Very well organized and efficient. Very friendly staff. Great service.

I paid for internet which constantly disconnected. Waste of money.

No hassle at airport check in. All good

None

Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv.

Delayed.

Smooth flight, good service, seats above average

Food quality has gone down

Never made the flight because my first flight was delayed.

terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

Hi enjoy the trip

No complaints

I enjoy my flight

Again no complains

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Flight

Anything

The flight was on time and it was not crowded

My checked carry-on bag is missing.

Food

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

Great price IMHO. Good value for the space/legroom. Nothing to hate.

The food wasn’t great and service wasn’t as slick or polished as say a Qatar or ME3 airline, but to get from US to Hong Kong in business for less than 2 grand is a steal

On-time arrival

Everything else. Very uncomfortable seat. Terrible food and service.

On-time arrival

Everything else. Very uncomfortable seat. Terrible food and service.

Great price IMHO. Good value for the space/legroom. Nothing to hate.

The food wasn’t great and service wasn’t as slick or polished as say a Qatar or ME3 airline, but to get from US to Hong Kong in business for less than 2 grand is a steal

The price

Overall experience is not as good as the competition.

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow

Staff

Nothing

Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.

Good new and clean airplane. Good meal

Boarding was poor

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

All was fine

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

The fare was inexpensive.

Not as good as other airlines . Only chose it because of the price.

Safe flight

Just wanted a glass of coca cola.

The movie selection.

2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy.

Se demoró más de una hora no te piden ni disculpas todo lo que tenía planeado para ese día se derrumbó

Brand new ew plane was lovely, clean and comfortable. Very smooth flight.

Crew was awesome! Food was decent! Service rocked!

Flight was delayed for 3 hours! No explanation given!

I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.

customer service was great :)

Air conditioning didn't work!!

Nothing

They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

Good new and clean airplane. Good meal

Boarding was poor

Food The flight took less time than promised.

Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Nothing

Poor service during checkin in and in air. Bad IFE system. No one spoke English. No wonder it has to sell its ticket very cheap.

The fare was inexpensive.

Not as good as other airlines . Only chose it because of the price.

All was fine

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight