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Desventajas: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Desventajas: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Ventajas: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Desventajas: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Ventajas: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Desventajas: lost baggage

Desventajas: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Ventajas: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Desventajas: There were several flight delays and gates were changes a few times.

Ventajas: The service

Desventajas: The food.

Ventajas: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Ventajas: Efficiency

Desventajas: Na

Ventajas: Service and hospitality. On dot service with no major delays.

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Ventajas: Nothing

Desventajas: Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.

Ventajas: Nothing good

Desventajas: Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Ventajas: Food The flight took less time than promised.

Desventajas: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.

Ventajas: Staff

Ventajas: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Desventajas: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Ventajas: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Ventajas: Ground crew very responsive to needs

Desventajas: non existing beverage service on a two and one half hour flight :(

Ventajas: It was wonderful and great!

Ventajas: flight attendants were very sweet.

Desventajas: Food, late both from and back ways.

Desventajas: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Ventajas: Service

Desventajas: Nothing it was perfect .the flight was so excellent .no words to say

Ventajas: Food is delicious and fresh

Desventajas: The inflight Entertainemnt is lacking. Shows are too old and few.

Ventajas: food and service

Ventajas: Nothing

Desventajas: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Ventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Desventajas: I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges.

Ventajas: the food was delicious and the flight was smooth, the crew was friendly

Desventajas: navigation for the tv was extremely difficult.

Ventajas: Everything

Desventajas: Nothing

Desventajas: There are no screens and the entertainment app needs a lot of work, it’s not smooth. Add screens or make a better app. also improve the movie selection available.

Ventajas: good landing on windy day

Ventajas: The food the service and the staff

Desventajas: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Service was excellent. Premium economy seats well worth the few extra $$.

Ventajas: Good service, 6 hour flight with 2 free meal!

Ventajas: Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place.

Desventajas: Food selection was ehhh. Selection and quality of food flying into SK was a lot better.

Ventajas: bibinba(korean food）was very good rfor me.

Ventajas: Great leg room even for tall person. Food is good and there's enough choices.

Desventajas: I’m regarded as disabled, usually I have TSA pre-check privilege in most of the airline I took before but unfortunately, I couldn’t get any from Asiana. The guy helped me on checking in told me that AsIan’s didn’t provide this service to the customer. I felt not quite happy but ok with this. The one made me feel upset is they didn’t give me pre-boarding even though they already noticed that I’m disabled. I needed to wait on the line for over 25 minutes, my left leg very tired. I can walk but I can’t stand for long time, it hurts my back and leg. I got almost same style Vegetarian food in both dinner and breakfast, all vegetables, no tofu at all.

Ventajas: Staff are very nice

Desventajas: Movies are limited selections

Ventajas: Didn’t like any part of the flight.

Desventajas: The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options.

Desventajas: 4 hours layover plus 3 hours delay. Horrible.

Ventajas: Leg room and cleanlness. Polite crew members

Desventajas: No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen

Ventajas: Everything

Desventajas: Nothing

Ventajas: Excellent service with attention to detail

Desventajas: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

Ventajas: Good service and a modern airplane

Desventajas: The check in at JFK, too chaotic

Ventajas: This flight was shorter but i felt flight attendants were still very attentive.

Desventajas: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Ventajas: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.

Desventajas: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Ventajas: Price

Desventajas: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)

Desventajas: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Ventajas: Great staff and food

Ventajas: The flight was adequate.

Desventajas: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Ventajas: Great staff and food

Desventajas: Comfort was not great and no entertainment options whatsoever

Ventajas: Servicio

Desventajas: Nada

Ventajas: Staff

Ventajas: Food The flight took less time than promised.

Desventajas: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.

Ventajas: Nothing

Desventajas: Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.

Ventajas: On time, safe, standard service

Ventajas: flight attendants were very sweet.

Desventajas: Food, late both from and back ways.

Ventajas: Service

Desventajas: Nothing it was perfect .the flight was so excellent .no words to say

Ventajas: only the deffective TV particularly seat 30f

Desventajas: deffetive TV..i just sleep thru out my flght

Ventajas: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.

Desventajas: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.

Ventajas: Comfortable and all crews are nice

Desventajas: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Ventajas: It was cheap, had a pretty good selection of movies, was able to choose my seat.

Desventajas: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.

Desventajas: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Desventajas: got severe food poisoning from the airline food.

Desventajas: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Ventajas: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Desventajas: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Ventajas: Crew's Services

Desventajas: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Ventajas: Efficiency

Desventajas: Na

Desventajas: I did not like the food

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?