Valoraciones de viajeros
Valoración general
7,3
Muy bueno
Basado en 433 opiniones
Embarque
7,7
Confort
7,5
Tripulación
8,1
Entretenimiento
6,1
Comida
7,1
Encuentra vuelos baratos en S7 Airlines
Ida y vuelta
Económica
Información sobre S7 Airlines
| Código IATA | S7 |
|---|---|
| Rutas | 419 |
| Ruta principal | San Petersburgo Pulkovo - Moscú Aeropuerto Internacional de Moscú-Domodédovo |
| Aeropuertos con conexión | 140 |
| Aeropuerto principal | Moscú Aeropuerto Internacional de Moscú-Domodédovo |
Opiniones recientes
Valoración de los viajeros
24
27
17
11
13
-
8,8
Ventajas: My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future.
Desventajas: Seats a little cramped, but par for the course.
Opinión de
-
5,3
Desventajas: Delayed by 30 minutes on 1h flight is just way too much
Opinión de
-
8,6
Ventajas: excellent crew, the commander of the ship made a nice soft landing, but for some reason water was dripping from the ceiling ... the flight attendant explained that it was condensation
Desventajas: отлично,..
Opinión de
-
7,0
Desventajas: Small plane but got us to where we wanted to go
Opinión de
-
4,8
Desventajas: Baggage check in was delayed 3 hours stupid and unacceptable
Opinión de
-
10,0
Ventajas: Everything was awesome. Thanks a lot nothing
Desventajas: Nothing.
Opinión de
-
4,3
Ventajas: Flight registration was smoothness.
Desventajas: No charges in plane. No entertainment. Flight attendants ignored our request for a glass of water.
Opinión de
-
5,3
Ventajas: The seats were nice.
Desventajas: Having to pay for bags. It was not clear that we had to pay for bags when we purchased the tickets.
Opinión de
-
9,0
Ventajas: Súper comfortable
Desventajas: Entertaiment
Opinión de
-
10,0
Desventajas: Very efficient. They feed you even on a flight that’s less than 3 hours
Opinión de
-
7,0
Desventajas: Better care about passenger's fragile baggage
Opinión de
-
7,6
Ventajas: Yes everything was very well)
Desventajas: All is good
Opinión de
-
5,0
Desventajas: Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak.
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: Everything
Opinión de
-
4,0
Terrible web. Service
Desventajas: I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty
Opinión de
-
6,6
Ventajas: Modern, efficient, friendly, and economical (good price)
Desventajas: Very confusing regarding cost of checked bag, traveling with pet. Some airlines give option to select this ala carte on website and this seems most efficient way to make money for airline and make easy for customer. Please try this.
Opinión de
-
7,6
Ventajas: Giving aisle seats to the tall people makes sense. Thank you.
Opinión de
-
3,0
No service - S7 as usual
Ventajas: Nothing
Desventajas: Rude personnel, junk food, no entertainment system — S7 at its best
Opinión de
-
3,6
2 hours delay
Ventajas: Nothing
Desventajas: Everything
Opinión de
-
2,0
Worst flight experience i had in my life
Desventajas: Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done
Opinión de
-
10,0
Vuelo
Ventajas: Servicio
Desventajas: Nada
Opinión de
-
9,3
Pretty good
Ventajas: Food The flight took less time than promised.
Desventajas: Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though.
Opinión de
-
2,0
Embarrassing
Ventajas: Nothing
Desventajas: Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.
Opinión de
-
2,0
Depressed
Ventajas: Nothing good
Desventajas: Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.
Opinión de
-
8,0
Ventajas: Staff
Opinión de
-
10,0
Desventajas: Luggage is to pricey .
Opinión de
-
2,0
Desventajas: I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow
Opinión de
-
10,0
Very nice airline! I will use it again!
Ventajas: Very nice food and service! Flight attendants pay attention to any requests.
Desventajas: Nothing
Opinión de
-
6,3
Ventajas: Good new and clean airplane. Good meal
Desventajas: Boarding was poor
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan
Opinión de
-
4,3
It was whatever
Ventajas: Plane arrived on time with my luggage.
Desventajas: Plane was older. No entertainment but did not care. Seats not ergonomically comfortable. My knees almost touched the seat in front of me. I’m 5’6”. Even worse when seat is reclined. Forget about trying to exit to the aisle when this happens.
Opinión de
-
10,0
Ventajas: Good and organized airline
Desventajas: Nothing
Opinión de
-
2,0
Desventajas: I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi...
Opinión de
-
5,0
Desventajas: S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.
Opinión de
-
4,0
Review
Ventajas: Personal
Desventajas: Desorden en el abordaje, no salimos a tiempo, dos horas de retraso
Opinión de
-
10,0
Ventajas: The attendants were Very Gracious
Opinión de
-
8,0
Got what I expected
Ventajas: Everything was smooth and on time
Desventajas: Price was too high but I waited til the last minute
Opinión de
-
9,0
Comfortable flight on S7
Ventajas: On time arrival in Moscow
Desventajas: Didn’t like boarding up a ramp in the mid day heat
Opinión de
-
2,0
Desventajas: Me cancelaron el viaje por problemas con mi banco con menos de 24 hrs de anticipación
Opinión de
-
8,0
Difficult to get the boarding pass since very limited English speaker
Ventajas: Overall
Desventajas: Limited crew who sling another language
Opinión de
-
7,6
No entertainment offered or food wanted
Ventajas: Plane was new, crew pleasant and flight easy
Opinión de
-
7,6
Exceeded expectations
Ventajas: Good service, organized, really good food, comfortable seats.
Desventajas: Bad baggage policy. No entertainment.
Opinión de
-
7,0
Fine
Ventajas: Everything was fast.
Desventajas: The plane was a bit cramped.
Opinión de
-
2,0
Poor information
Desventajas: S7 didn't send any conformation or information about my flight. I missed one of them in order of that.
Opinión de
-
2,0
I missed the flight and was offered no credit for it
Desventajas: There was no S7 rep in Berlin Tegel airport and the agents in Frankfurt did not respond. So my son had to call us in the US to take care of the problem. We got hold of the agent through a US number, but no solution was offered other than simply buying a new ticket for a not so good price. I ended up getting no credit whatsoever and buying a new ticket on Finnair because the S7 offered a new ticket for two days later than the day on which they described event took place.
Opinión de
-
0,0
Terrible customer service
Ventajas: nothing
Desventajas: Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit.
Opinión de
-
6,0
Desventajas: Задержали рейс более чем на 2 часа. Посадка была плохая.
Opinión de
-
3,6
Worst meal I've had on a plane
Ventajas: The flight was smooth, and the flight attendants were hardworking and attentive.
Desventajas: The meals smelled so bad when the trolley went past that I actually thought it was a problem with the toilets. A roll, a slice of brown bread, no butter, a packet of ketchup, and a yellow jelly/jello with tiny pieces of canned pineapple suspended. The main course featured rice that somehow managed to be dry and overcooked at the same time, and a flavorless chicken patty. Our flight was nearly four hours late taking off, because the incoming flight required a replacement aircraft. We were promised a complimentary drink that never appeared. No entertainment on a four-hour flight, which is standard.
Opinión de
-
4,6
Desventajas: I didn't like that the air company charged me additional $70 for bagadge.
Opinión de
-
7,3
Ventajas: All on time as expected
Desventajas: Could not check in online for utair
Opinión de
-
7,3
OK, in fact
Ventajas: decent leg room good food
Desventajas: plane too hot
Opinión de
-
5,6
A pretty good flight
Ventajas: On time, no issues
Desventajas: No entertainment ,
Opinión de
-
2,0
Desventajas: Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back
Opinión de
-
9,3
A solid flight.
Ventajas: Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight.
Desventajas: Nothing to dislike for a 2 hour flight.
Opinión de
-
5,0
Strictly necessary and nothing more
Ventajas: Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))
Desventajas: Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt
Opinión de
-
10,0
Desventajas: Flight was on time
Opinión de
-
3,0
Desventajas: Pay a lot for check in luggage. No onboard entertainment
Opinión de
-
3,6
S7 is the worst airline with horrible rules and no customer service.
Ventajas: good crew, food was ok
Desventajas: no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again.
Opinión de
-
8,0
Nice plane and crew
Ventajas: The crew was very friendly and attentive. They made me feel welcome.
Desventajas: They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight.
Opinión de
-
7,3
Ventajas: Clean and efficient service. Smooth comfortable flight.
Desventajas: Only being allowed one carry on item. My new luggage was stained by something.
Opinión de
Estado del vuelo
Mapa de rutas de S7 Airlines
Principales aeropuertos en los que opera S7 Airlines
- Aeropuerto Moscú Aeropuerto Internacional de Moscú-Domodédovo (DME)
- Aeropuerto Novosibirsk Aeropuerto Internacional de Novosibirsk-Tolmachevo (OVB)
- Aeropuerto San Petersburgo Pulkovo (LED)
- Aeropuerto Aeropuerto Internacional de Vladivostok (VVO)
- Aeropuerto Aeropuerto Internacional de Irkutsk (IKT)
- Aeropuerto Aeropuerto Internacional de Sochi (AER)
- Aeropuerto Aeropuerto Internacional de Krasnodar (KRR)
- Aeropuerto Simferópol (SIP)
- Aeropuerto Krasnojarsk (KJA)
- Aeropuerto Aeropuerto Internacional de Kazán (KZN)
- Aeropuerto Samara Aeropuerto Internacional de Samara-Kurúmoch (KUF)
- Aeropuerto Ekaterinburgo Ekaterimburgo-Koltsovo (SVX)
- Aeropuerto Omsk-Tsentralny (OMS)
- Aeropuerto Nizhny Novgorod Aeropuerto Internacional de Nizhni Nóvgorod-Strigino (GOJ)
- Aeropuerto Aeropuerto Internacional de Ufá (UFA)
Información de contacto de S7 Airlines
- S7 Código IATA
- 900 823 005 Llamar
- s7.ru Visitar
Descripción de S7 Airlines
S7 Airlines es una aerolínea de origen ruso que fue fundada en mayo de 1992. Su sede principal se encuentra en el Óblast de Novosibirsk y es una de las mayores compañías aéreas que existen en Rusia. En el año 2010 entró a formar parte de la alianza oneworld. Tiene varios aeropuertos que funcionan como centro de conexión, como el caso del aeropuerto internacional de Moscú-Domodédovo.
Las personas de movilidad reducida o con cualquier otro tipo de discapacidad que viajen con S7 Airlines pueden solicitar servicios especiales a la compañía. Se podrá asignar un asistente personal para determinados momentos o todo el tiempo. Se ofrecen sillas de ruedas sin cargos adicionales, embarcación prioritaria, interpretación con lenguaje de signos en caso de que sea necesario, etc.
La flota de S7 Airlines está compuesta por más de cien aviones que vuelan a más de noventa destinos diferentes, incluyendo Asia, Oriente Medio o diferentes países europeos. Además, operan numerosos vuelos nacionales. Entre los modelos de aeronave más destacados, cabe mencionar el Boeing 737-800 o el Airbus A321neo, en el que caben más de doscientos pasajeros.
Los viajeros pueden elegir entre clase Economy o Business a la hora de comprar su billete. El equipaje de cabina que se permite con la tarifa económica es una pieza de 10 kg, mientras que el equipaje facturado no está incluido y acarrea gastos extra. En clase Business, se puede llevar una pieza de 15 kg como equipaje de cabina, además de facturar una o dos maletas de 32 kg cada una.
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.