Encuentra vuelos baratos en SmartWings

Desventajas: no drinks, even water. no ampthy from the crew, even not a smille

Desventajas: Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side.

No online check in

Desventajas: My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)

Ventajas: Flight was running lates and it was very warm. It was very difficult to hear the announcements.

Desventajas: Everyone was very polite and friendly.

Delays, not treating customers, canceling flights,

Ventajas: Nothing. Probably the last time I will fly with them.

Desventajas: Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why.