Opiniones de viajeros
Valoración general
5,8
Aceptable
Basado en 460 opiniones
General
6,1
Embarque
6,2
Comodidad
5,8
Personal
6,7
Actividades
4,5
Comida
4,8
Ir al contenido
Información sobre SmartWings
| Código IATA | QS |
|---|---|
| Rutas | 211 |
| Ruta principal | Praga - Burgas |
| Aeropuertos con conexión | 57 |
| Aeropuerto principal | Praga |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
3,0
Ventajas: Nothing
Desventajas: Uncomfortable seats, no room for bags overhead and shocking disembarkation.
Opinión de
-
10,0
Ventajas: Normal usual smooth travel experience
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: No early check in. The longest line at check in that I ever seen. Terrible seats
Opinión de
-
2,0
Uncomfortable beyond belief!
Ventajas: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
Opinión de
-
6,0
Ventajas: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
Opinión de
-
7,0
Ventajas: The food
Desventajas: Lost my bag
Opinión de
-
10,0
Ventajas: Everything was fast.
Desventajas: Nothing.
Opinión de
-
6,0
Plane was delayed for over an hour
Ventajas: It was short flight so not much to share, crew was ok
Desventajas: It was delayed over an hour
Opinión de
-
7,0
Food isn’t free
Desventajas: Had to pay for just a basic cup of juice. No snack provided.
Opinión de
-
4,3
Direct flight with a bait and switch policy.
Ventajas: Punctuality. Direct flight from Prague to Madrid.
Desventajas: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
Opinión de
-
2,0
Flight was delayed
Ventajas: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
Opinión de
-
6,0
Desventajas: 1 hour delay ☹️
Opinión de
-
10,0
Great as always!
Ventajas: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Desventajas: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
Opinión de
-
4,0
plane
Desventajas: planes are old
Opinión de
-
4,6
Ventajas: Nothing
Desventajas: hidden baggage fees suck!!! Was not stated on purchase!!!
Opinión de
-
2,0
Will never fly CSA again
Ventajas: Nothing
Desventajas: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
Opinión de
-
2,0
Desventajas: 30 min late no a/c
Opinión de
-
4,0
Desventajas: no legs room delay at bording delay to get to Praha
Opinión de
-
9,0
Desventajas: Flight was late ~ 1h
Opinión de
-
3,6
Desventajas: No snacks or even water given
Opinión de
-
5,6
Delay
Ventajas: Nice crew and new airplane
Desventajas: Three hours delay, and no explanation given at all.
Opinión de
-
4,0
Desventajas: Delaying 3 hours
Opinión de
-
2,3
Médiocre
Ventajas: Nothing
Desventajas: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
Opinión de
-
8,6
Nice
Ventajas: Crew, hours, convenience
Desventajas: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
Opinión de
-
5,3
Sin aire al abordar
Ventajas: No hay algo en particular que sobresaliera del servicio sobrecargos que sobresalieramuchisimo
Desventajas: Muchísimo calor al abordar. Se mejoró después de 30 min. abordamos 20 min antes de llanhorabde saluda y despegó 20 min después de la hora de vuelo. Durante ese tiempo Hacia mucho calor en el interior del avión. Compre unas cervezas durante el vuelo y estaban caluentes. Tuve que solicitar hielo para consumirlas
Opinión de
-
2,6
Terrible
Ventajas: Nothing
Desventajas: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
Opinión de
-
2,0
Retraso y mal servicio
Ventajas: Nada
Desventajas: Retraso sin explicación, mal servicio. No recomendaría esta línea
Opinión de
-
3,3
Late
Desventajas: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
Opinión de
-
2,6
Missed the take off slot spending time on luggage @checkin
Desventajas: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
Opinión de
-
5,0
boarding was terrible
Desventajas: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
Opinión de
-
8,0
Ventajas: On time, good service
Opinión de
-
10,0
Better than expected
Ventajas: Short queue, free inflight meal, new planes
Opinión de
-
2,0
DO NOT FLY THIS AIRLINE
Ventajas: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Desventajas: Literally everything. This is a gargbage airline.
Opinión de
-
4,6
Ventajas: Nice staff, smooth flight
Desventajas: Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
Opinión de
-
3,6
My first and also last flight with SmartWings
Desventajas: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
Opinión de
-
4,0
Ventajas: Daily flight
Desventajas: No service at all, feels like low cost
Opinión de
-
5,0
Desventajas: Night flight, do not stop talking
Opinión de
-
6,6
Very tight space
Ventajas: The crew were nice and helpful. The plain was new.
Desventajas: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
Opinión de
-
4,0
Never had a flight with so little leg room
Desventajas: Never had a flight with so little leg room
Opinión de
-
6,3
First time flier with airline
Ventajas: Boarding process was painless.
Desventajas: No free food.
Opinión de
-
3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Ventajas: It was a direct flight.
Desventajas: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
Opinión de
-
5,6
Ventajas: didnt like it
Desventajas: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
Opinión de
-
3,0
Horrible airline
Ventajas: That we finally arrived
Desventajas: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
Opinión de
-
3,0
Avoid it
Desventajas: I never knew you can make the sit rows so close to each other :)
Opinión de
-
2,0
Ventajas: Nothingh
Desventajas: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
Opinión de
-
7,5
Efficient
Ventajas: Crew was very helpful.
Desventajas: The plane was a bit cramped.
Opinión de
-
2,0
Kayak services issue
Desventajas: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
Opinión de
-
2,0
Desventajas: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
Opinión de
-
2,0
Didn't even happen - very UNHAPPY CUSTOMER
Desventajas: It literally DID NOT HAPPEN. I NEED A REFUND.
Opinión de
-
3,3
Regular flight, feels like low cos
Desventajas: No food Limitted laugage
Opinión de
-
2,0
Code shared with a budget airline - false advert
Desventajas: The flight is operated by a budget airline. False advert
Opinión de
-
3,0
Terrible cost for extra luggage
Ventajas: On time
Desventajas: Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane
Opinión de
-
8,5
Ventajas: flight left on time crew was nice
Desventajas: no food or entertainment, and I didnt know it was like a low cost flight
Opinión de
-
2,0
Desventajas: Leg room is very bad
Opinión de
-
6,0
Leg room very bad on all seats
Desventajas: Leg room is very small, unusual for 737. Highly not comfortable
Opinión de
-
6,3
Desventajas: The two fat smelly ladies next to me.
Opinión de
-
6,3
Ventajas: La puntualidad
Desventajas: La distancia entre sillas
Opinión de
-
4,0
No room at all
Ventajas: The flight was quiet and peaceful.
Desventajas: There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!
Opinión de
-
10,0
Ventajas: Good communication with the crew, very kind and nice.
Opinión de
-
7,5
Desventajas: I didn't like the surprise of finding out checked baggage can only weigh 15 kg. Normal is 20-22. It a cheap infuriating way to rob passengers. will NOT fly them again
Opinión de
-
10,0
Ventajas: Normal usual smooth travel experience
Opinión de
-
10,0
Ventajas: Everything was fast.
Desventajas: Nothing.
Opinión de
-
10,0
Great as always!
Ventajas: Super friendly staff. Free water (You can't take that for granted these days...). Comfortable plane
Desventajas: Zakynthos airport had us wait 30 minutes for clearance... Not SmartWings' fault of course. Let's call it "Greek time"
Opinión de
-
9,0
Desventajas: Flight was late ~ 1h
Opinión de
-
8,6
Nice
Ventajas: Crew, hours, convenience
Desventajas: Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew.
Opinión de
-
10,0
Better than expected
Ventajas: Short queue, free inflight meal, new planes
Opinión de
-
8,5
Ventajas: flight left on time crew was nice
Desventajas: no food or entertainment, and I didnt know it was like a low cost flight
Opinión de
-
10,0
Ventajas: Good communication with the crew, very kind and nice.
Opinión de
-
7,0
Ventajas: The food
Desventajas: Lost my bag
Opinión de
-
7,0
Food isn’t free
Desventajas: Had to pay for just a basic cup of juice. No snack provided.
Opinión de
-
8,0
Ventajas: On time, good service
Opinión de
-
6,6
Very tight space
Ventajas: The crew were nice and helpful. The plain was new.
Desventajas: I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs..
Opinión de
-
7,5
Efficient
Ventajas: Crew was very helpful.
Desventajas: The plane was a bit cramped.
Opinión de
-
7,5
Desventajas: I didn't like the surprise of finding out checked baggage can only weigh 15 kg. Normal is 20-22. It a cheap infuriating way to rob passengers. will NOT fly them again
Opinión de
-
3,0
Ventajas: Nothing
Desventajas: Uncomfortable seats, no room for bags overhead and shocking disembarkation.
Opinión de
-
2,0
Ventajas: Nothing
Desventajas: No early check in. The longest line at check in that I ever seen. Terrible seats
Opinión de
-
2,0
Uncomfortable beyond belief!
Ventajas: Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew.
Opinión de
-
6,0
Ventajas: loved the atitude of the crew, the plan is relatively new but 4not enough place even to move
Opinión de
-
6,0
Plane was delayed for over an hour
Ventajas: It was short flight so not much to share, crew was ok
Desventajas: It was delayed over an hour
Opinión de
-
4,3
Direct flight with a bait and switch policy.
Ventajas: Punctuality. Direct flight from Prague to Madrid.
Desventajas: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.
Opinión de
-
2,0
Flight was delayed
Ventajas: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.
Opinión de
-
6,0
Desventajas: 1 hour delay ☹️
Opinión de
-
4,0
plane
Desventajas: planes are old
Opinión de
-
4,6
Ventajas: Nothing
Desventajas: hidden baggage fees suck!!! Was not stated on purchase!!!
Opinión de
-
2,0
Will never fly CSA again
Ventajas: Nothing
Desventajas: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.
Opinión de
-
2,0
Desventajas: 30 min late no a/c
Opinión de
-
4,0
Desventajas: no legs room delay at bording delay to get to Praha
Opinión de
-
3,6
Desventajas: No snacks or even water given
Opinión de
-
5,6
Delay
Ventajas: Nice crew and new airplane
Desventajas: Three hours delay, and no explanation given at all.
Opinión de
-
4,0
Desventajas: Delaying 3 hours
Opinión de
-
2,3
Médiocre
Ventajas: Nothing
Desventajas: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.
Opinión de
-
5,3
Sin aire al abordar
Ventajas: No hay algo en particular que sobresaliera del servicio sobrecargos que sobresalieramuchisimo
Desventajas: Muchísimo calor al abordar. Se mejoró después de 30 min. abordamos 20 min antes de llanhorabde saluda y despegó 20 min después de la hora de vuelo. Durante ese tiempo Hacia mucho calor en el interior del avión. Compre unas cervezas durante el vuelo y estaban caluentes. Tuve que solicitar hielo para consumirlas
Opinión de
-
2,6
Terrible
Ventajas: Nothing
Desventajas: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset
Opinión de
-
2,0
Retraso y mal servicio
Ventajas: Nada
Desventajas: Retraso sin explicación, mal servicio. No recomendaría esta línea
Opinión de
-
3,3
Late
Desventajas: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on
Opinión de
-
2,6
Missed the take off slot spending time on luggage @checkin
Desventajas: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.
Opinión de
-
5,0
boarding was terrible
Desventajas: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking
Opinión de
-
2,0
DO NOT FLY THIS AIRLINE
Ventajas: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.
Desventajas: Literally everything. This is a gargbage airline.
Opinión de
-
4,6
Ventajas: Nice staff, smooth flight
Desventajas: Everything took ages, no one spoke to us, like time to board the plane, or we are landing....
Opinión de
-
3,6
My first and also last flight with SmartWings
Desventajas: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.
Opinión de
-
4,0
Ventajas: Daily flight
Desventajas: No service at all, feels like low cost
Opinión de
-
5,0
Desventajas: Night flight, do not stop talking
Opinión de
-
4,0
Never had a flight with so little leg room
Desventajas: Never had a flight with so little leg room
Opinión de
-
6,3
First time flier with airline
Ventajas: Boarding process was painless.
Desventajas: No free food.
Opinión de
-
3,0
No leg room and guaranteed knee pain for anybody 6’ or taller.
Ventajas: It was a direct flight.
Desventajas: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.
Opinión de
-
5,6
Ventajas: didnt like it
Desventajas: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.
Opinión de
-
3,0
Horrible airline
Ventajas: That we finally arrived
Desventajas: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).
Opinión de
-
3,0
Avoid it
Desventajas: I never knew you can make the sit rows so close to each other :)
Opinión de
-
2,0
Ventajas: Nothingh
Desventajas: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .
Opinión de
-
2,0
Kayak services issue
Desventajas: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.
Opinión de
-
2,0
Desventajas: The crew were not nice... talked to us in a Horrible way. There weren't any blankets
Opinión de
-
2,0
Didn't even happen - very UNHAPPY CUSTOMER
Desventajas: It literally DID NOT HAPPEN. I NEED A REFUND.
Opinión de
-
3,3
Regular flight, feels like low cos
Desventajas: No food Limitted laugage
Opinión de
-
2,0
Code shared with a budget airline - false advert
Desventajas: The flight is operated by a budget airline. False advert
Opinión de
-
3,0
Terrible cost for extra luggage
Ventajas: On time
Desventajas: Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane
Opinión de
-
2,0
Desventajas: Leg room is very bad
Opinión de
-
6,0
Leg room very bad on all seats
Desventajas: Leg room is very small, unusual for 737. Highly not comfortable
Opinión de
-
6,3
Desventajas: The two fat smelly ladies next to me.
Opinión de
-
6,3
Ventajas: La puntualidad
Desventajas: La distancia entre sillas
Opinión de
-
4,0
No room at all
Ventajas: The flight was quiet and peaceful.
Desventajas: There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!
Opinión de
Estado de vuelo
Mapa de rutas de SmartWings
Rutas de vuelo populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
1109
Lárnaca
LCA
Praga
PRG
1108
Praga
PRG
Lárnaca
LCA
1870
Tel Aviv
TLV
Madrid
MAD
911
Samara
KUF
Praga
PRG
910
Praga
PRG
Samara
KUF
1099
Londres
LGW
Praga
PRG
1098
Praga
PRG
Londres
LGW
914
Praga
PRG
Rostov del Don
ROV
907
Kazán
KZN
Praga
PRG
906
Praga
PRG
Kazán
KZN
1222
Praga
PRG
Marsa Alam
RMF
1223
Marsa Alam
RMF
Praga
PRG
915
Rostov del Don
ROV
Praga
PRG
1440
Brno
BRQ
Hurgada
HRG
1341
Hurgada
HRG
Ostrava
OSR
1235
Hurgada
HRG
Praga
PRG
1234
Praga
PRG
Hurgada
HRG
3731
Rodas
RHO
París
CDG
7397
Málaga
AGP
Varsovia
WAW
7395
Faro
FAO
Varsovia
WAW
7396
Varsovia
WAW
Málaga
AGP
7394
Varsovia
WAW
Faro
FAO
1837
Granadilla de Abona
TFS
Tel Aviv
TLV
1287
Tel Aviv
TLV
Praga
PRG
887
San Petersburgo
LED
Praga
PRG
886
Praga
PRG
San Petersburgo
LED
1286
Praga
PRG
Tel Aviv
TLV
1112
Praga
PRG
Rodas
RHO
1113
Rodas
RHO
Praga
PRG
1193
Antalya
AYT
Praga
PRG
1192
Praga
PRG
Antalya
AYT
1054
Praga
PRG
Valencia
VLC
1055
Valencia
VLC
Praga
PRG
2040
Arrecife
ACE
Las Palmas de Gran Canaria
LPA
2040
Las Palmas de Gran Canaria
LPA
Praga
PRG
2040
Praga
PRG
Arrecife
ACE
1082
Praga
PRG
Split
SPU
1083
Split
SPU
Praga
PRG
1153
Málaga
AGP
Praga
PRG
1103
Heraclión
HER
Praga
PRG
1152
Praga
PRG
Málaga
AGP
1102
Praga
PRG
Heraclión
HER
1171
Funchal
FNC
Praga
PRG
1170
Praga
PRG
Funchal
FNC
1441
Hurgada
HRG
Brno
BRQ
1340
Ostrava
OSR
Hurgada
HRG
1165
Palma de Mallorca
PMI
Praga
PRG
1164
Praga
PRG
Palma de Mallorca
PMI
1129
Kos
KGS
Praga
PRG
1128
Praga
PRG
Kos
KGS
1085
Dubrovnik
DBV
Praga
PRG
1084
Praga
PRG
Dubrovnik
DBV
3702
París
CDG
Puerto del Rosario
FUE
3703
Puerto del Rosario
FUE
París
CDG
2036
Praga
PRG
Granadilla de Abona
TFS
2037
Granadilla de Abona
TFS
Praga
PRG
Rutas de vuelo principales
Principales aeropuertos en los que opera SmartWings
- Aeropuerto Praga (PRG)
- Aeropuerto Antalya (AYT)
- Aeropuerto Brno Turany (BRQ)
- Aeropuerto Burgas (BOJ)
- Aeropuerto Heraclión Aeropuerto Internacional de Heraclión Nikos Kazantzakis (HER)
- Aeropuerto Rodas Aeropuerto Internacional de Rodas-Diágoras (RHO)
- Aeropuerto Bratislava-Milan Rastislav Štefánik (BTS)
- Aeropuerto Ostrava Mosnov (OSR)
- Aeropuerto Tel Aviv Aeropuerto Internacional Ben Gurión (TLV)
- Aeropuerto Palma de Mallorca (PMI)
- Aeropuerto Zakynthos Dionsios Salomos (ZTH)
- Aeropuerto Corfú Aeropuerto Internacional de Corfú-Ioannis Kapodistrias (CFU)
- Aeropuerto San Petersburgo Pulkovo (LED)
- Aeropuerto Málaga-Costa del Sol (AGP)
- Aeropuerto Aeropuerto Internacional de Marsa Alam (RMF)
Información de contacto de SmartWings
- QS Código IATA
- +420 220 11 6686 Llamar
- smartwings.com Visitar
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.