Icelandair (FI)
| Código IATA | FI |
|---|---|
| Rutas | 93 |
| Ruta principal | Reikiavik Aeropuerto Internacional de Keflavík - Copenhague-Kastrup |
| Aeropuertos con conexión | 46 |
| Aeropuerto principal | Reikiavik Aeropuerto Internacional de Keflavík |
Ventajas: Crew was polite
Desventajas: Boarding was late
Ventajas: the seat was comfortable
Desventajas: the food
Ventajas: the seat was comfortable
Desventajas: the food
Desventajas: I couldn’t make that flight since my flight from Paris was canceled. I hope I get refunded from the upgrade to business class I paid for.
Desventajas: My flight was cancelled and I received an email about that after I stood in line and got put on an Air France flight direct to Chicago. I don’t know yet if I was refunded the upgrade I paid for on my connection flight to Chicago from Iceland.
Ventajas: Free entertainment, free checked bag.
Desventajas: Chairs are too firm and uncomfortable for a long flight.
Ventajas: Iceland Air is surprisingly adequate for the value that it offers
Desventajas: The boarding for the U.S.-bound flight in Iceland was a mess, but I guess that's the airport's/security fault; it was crowded, confusing, and disorganized
Desventajas: I was unaware of not being able to have my personal item with me when in row 9, so i tried to grab what I needed out of my bag- but was VERY rushed by the crew. No access to entertainment for that 6 hours.
Ventajas: Normal
Desventajas: More food choices
Ventajas: Got us there
Desventajas: Was ok.
Ventajas: Was ok. Got us there but everything is a la carte
Desventajas: Was ok. Newark is awful.
Ventajas: very good crew
Ventajas: Nothing remarkable.
Desventajas: No food at all not very comfortable seats.
Ventajas: There was more legroom, seats were more comfortable, staff friendly
Desventajas: Better access to terminal, transfer from London plane to Chicago plane was cumbersome with lots of steps. We had a layover of an hour and a half or so and were required to stand in line to board next flight. My husband and I are older travelers and we look forward to having a few minutes to sit.
Desventajas: They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu.
Ventajas: I really like Iceland air and have always found them to be the best but I can’t say this flight was very enjoyable
Desventajas: Plane had the least leg room of any plane I have ever flown on. There was no entertainment which was good since I couldn’t even put my tray down when the person in front reclined. Seats very uncomfortable. Staff didn’t seem like the usually very friendly Icelandair people
Desventajas: Priority boarding means nothing
Ventajas: Crew was very attentive
Desventajas: Comfort in seating was lacking, also having the luggage sitting out in the rain for 20 minutes was not ideal.
Ventajas: Seating was nice on this flight, just two people per row.
Desventajas: Lights remained on during the whole flight, making it hard to rest.
Desventajas: Seats
Desventajas: Seats both support and recline
Ventajas: Very friendly crew
Desventajas: Boarding with very long delay, waiting in bus.
Ventajas: Very friendly crew.
Desventajas: Boarding in Kevlavik.
Ventajas: No wait time
Desventajas: More space
Ventajas: the time went really fast
Desventajas: somewhere on the itinerary clearly that food is not included in the ticket
Ventajas: i did not feel claustrophobic
Desventajas: can't think of anything
Ventajas: Crew was nice
Desventajas: Snacks would have been nice
Ventajas: The crew was really nice.
Desventajas: Snacks would have been nice
Ventajas: It was quiet and nice not to be interrupt Ed by food service
Desventajas: Bathrooms on plane could have been better maintained
A great experience.
Ventajas: The crew were very nice.
Desventajas: The chairs were a bit uncomfortable
Desventajas: Agents went out of their way so my wife and I could sit together. Thanks so much!
Ventajas: More space than expected.
Ventajas: The crew was amazing getting all bags stowed for everyone. They know what order to board--last rows following first class, then working forward.
Desventajas: Boarding was chaotic in the terminal--long line, quite a puzzling experience.
Ventajas: The crew was dynamic!
Desventajas: The seat was uncomfortable for me. Headrest was too high and tilted my head forward, resulting in a headache.
Ventajas: Entertainment and crew
Desventajas: Offer some snack
Ventajas: Entertainment and crew
Desventajas: Offer some snack
Ventajas: Crew was very friendly and helpful. Plane was new and very clean. Had a new plane from Iceland to Boston which was very clean.
Desventajas: Seats could have been a bit more comfortable but were better in way home since it was a new plane. Space under middle seats is not great but luckily had window seats for flight home. Middle row upper storage is very limited. Almost had to check my bags on flights to Iceland and Germany.
Ventajas: Nice business class seats, comfortable, quiet
Desventajas: Movie selection could have been larger
Desventajas: Provide food on an 8 hour flight
Ventajas: Crew was great
Desventajas: My video screen did not work well
Ventajas: Crew was great, seats were comfortable, plenty of space
Desventajas: On the first flight the seat was not comfortable at all. On the second flight the seat was very good.
Ventajas: The crew was great. Very smooth flight, no problems or delays.
Ventajas: Crew was amazing!
Desventajas: A little more air flow in cabin
Desventajas: The first leg Chicago to Iceland was uncomfortable due to the seats for some reason. From Iceland to London seats were much more comfortable. Iceland employees are the most friendly and helpful airline people I have ever dealt with.
Desventajas: My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that.
Desventajas: Screen did not work and dinner wasn’t provided on the way back from Iceland.
Ventajas: They cancelled our flight the day before our flight
Desventajas: Not having our flight cancelled the day before
Ventajas: Crew was attentive
Desventajas: 1. Be on time! Switching planes last minute is not ok. Missed our train and many people missed connecting flights and trains because flight got delayed and did not make up the time.
2. Very hot on the plane. No temperature control.
3. Any snacks or food for purchase only.
Ventajas: Great respectful & kind crew, comfortable plane.
Ventajas: Connection gate in Rekyaveck wa. Sry convenient
Desventajas: Seat comfort for a new plane was terrible
Ventajas: Very well handled and friendly staff
Desventajas: Personal carry on item size is absurd . Out our small personal backpacks were deemed too large so we’d had to check our other carry on bag
Desventajas: More time between connecting flights. 50 minutes is not adequate to deplane, run through the airport to find your gate and board the next plane. There is no opportunity to use a restroom, nor get food. They need to do a better job staying on schedule. All four flights I was on took off late.
Ventajas: Crew provided enough water and soft drinks.
Desventajas: They make you check your carryon bag and charge $64
For it.That’s a rip-off. Seats were not comfortable.
Ventajas: The seats were great
Desventajas: The films were to old
Desventajas: Did not get the extra legroom we paid for, plane was awful hot and stuffy. Crew allowed 3 kids aged about 4 to 12 to literally run up and down the aisle, running into people and screaming.
Desventajas: Economy seats are uncomfortable
Ventajas: Everything was ok
Desventajas: Nothing!
Ventajas: Clean comfortable airplanes
Desventajas: Price looks good, but when you add all additional charges not much of a bargain for longer duration travel through Iceland -seat choice costs extra, bags cost extra and food must be purchased. Planes departed late and arrived later.
Ventajas: They provide children with activity books and a meal which is helpful.
Desventajas: Iceland air serves no complimentary food. The food that they do have is sub par and very expensive.
Ventajas: very good crew
Desventajas: Priority boarding means nothing
Desventajas: Seats
Ventajas: the time went really fast
Desventajas: somewhere on the itinerary clearly that food is not included in the ticket
Ventajas: It was quiet and nice not to be interrupt Ed by food service
Desventajas: Bathrooms on plane could have been better maintained
Desventajas: Agents went out of their way so my wife and I could sit together. Thanks so much!
Ventajas: More space than expected.
Ventajas: Nice business class seats, comfortable, quiet
Desventajas: Movie selection could have been larger
Ventajas: Crew was great
Desventajas: My video screen did not work well
Ventajas: Crew was great, seats were comfortable, plenty of space
Desventajas: On the first flight the seat was not comfortable at all. On the second flight the seat was very good.
Ventajas: Crew was amazing!
Desventajas: A little more air flow in cabin
Desventajas: The first leg Chicago to Iceland was uncomfortable due to the seats for some reason. From Iceland to London seats were much more comfortable. Iceland employees are the most friendly and helpful airline people I have ever dealt with.
Ventajas: Great respectful & kind crew, comfortable plane.
Ventajas: Everything was ok
Desventajas: Nothing!
Ventajas: Crew was polite
Desventajas: Boarding was late
Ventajas: the seat was comfortable
Desventajas: the food
Ventajas: the seat was comfortable
Desventajas: the food
Ventajas: Free entertainment, free checked bag.
Desventajas: Chairs are too firm and uncomfortable for a long flight.
Ventajas: Iceland Air is surprisingly adequate for the value that it offers
Desventajas: The boarding for the U.S.-bound flight in Iceland was a mess, but I guess that's the airport's/security fault; it was crowded, confusing, and disorganized
Ventajas: Got us there
Desventajas: Was ok.
Ventajas: There was more legroom, seats were more comfortable, staff friendly
Desventajas: Better access to terminal, transfer from London plane to Chicago plane was cumbersome with lots of steps. We had a layover of an hour and a half or so and were required to stand in line to board next flight. My husband and I are older travelers and we look forward to having a few minutes to sit.
Desventajas: They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu.
Ventajas: Crew was very attentive
Desventajas: Comfort in seating was lacking, also having the luggage sitting out in the rain for 20 minutes was not ideal.
Ventajas: Seating was nice on this flight, just two people per row.
Desventajas: Lights remained on during the whole flight, making it hard to rest.
Desventajas: Seats both support and recline
Ventajas: No wait time
Desventajas: More space
Ventajas: Crew was nice
Desventajas: Snacks would have been nice
Ventajas: The crew was really nice.
Desventajas: Snacks would have been nice
A great experience.
Ventajas: The crew were very nice.
Desventajas: The chairs were a bit uncomfortable
Ventajas: The crew was amazing getting all bags stowed for everyone. They know what order to board--last rows following first class, then working forward.
Desventajas: Boarding was chaotic in the terminal--long line, quite a puzzling experience.
Ventajas: The crew was dynamic!
Desventajas: The seat was uncomfortable for me. Headrest was too high and tilted my head forward, resulting in a headache.
Ventajas: Entertainment and crew
Desventajas: Offer some snack
Ventajas: Entertainment and crew
Desventajas: Offer some snack
Ventajas: Crew was very friendly and helpful. Plane was new and very clean. Had a new plane from Iceland to Boston which was very clean.
Desventajas: Seats could have been a bit more comfortable but were better in way home since it was a new plane. Space under middle seats is not great but luckily had window seats for flight home. Middle row upper storage is very limited. Almost had to check my bags on flights to Iceland and Germany.
Ventajas: The crew was great. Very smooth flight, no problems or delays.
Ventajas: Connection gate in Rekyaveck wa. Sry convenient
Desventajas: Seat comfort for a new plane was terrible
Ventajas: Very well handled and friendly staff
Desventajas: Personal carry on item size is absurd . Out our small personal backpacks were deemed too large so we’d had to check our other carry on bag
Ventajas: The seats were great
Desventajas: The films were to old
Desventajas: Economy seats are uncomfortable
Desventajas: I couldn’t make that flight since my flight from Paris was canceled. I hope I get refunded from the upgrade to business class I paid for.
Desventajas: My flight was cancelled and I received an email about that after I stood in line and got put on an Air France flight direct to Chicago. I don’t know yet if I was refunded the upgrade I paid for on my connection flight to Chicago from Iceland.
Desventajas: I was unaware of not being able to have my personal item with me when in row 9, so i tried to grab what I needed out of my bag- but was VERY rushed by the crew. No access to entertainment for that 6 hours.
Ventajas: Normal
Desventajas: More food choices
Ventajas: Was ok. Got us there but everything is a la carte
Desventajas: Was ok. Newark is awful.
Ventajas: Nothing remarkable.
Desventajas: No food at all not very comfortable seats.
Ventajas: I really like Iceland air and have always found them to be the best but I can’t say this flight was very enjoyable
Desventajas: Plane had the least leg room of any plane I have ever flown on. There was no entertainment which was good since I couldn’t even put my tray down when the person in front reclined. Seats very uncomfortable. Staff didn’t seem like the usually very friendly Icelandair people
Ventajas: Very friendly crew
Desventajas: Boarding with very long delay, waiting in bus.
Ventajas: Very friendly crew.
Desventajas: Boarding in Kevlavik.
Ventajas: i did not feel claustrophobic
Desventajas: can't think of anything
Desventajas: Provide food on an 8 hour flight
Desventajas: My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that.
Desventajas: Screen did not work and dinner wasn’t provided on the way back from Iceland.
Ventajas: They cancelled our flight the day before our flight
Desventajas: Not having our flight cancelled the day before
Ventajas: Crew was attentive
Desventajas: 1. Be on time! Switching planes last minute is not ok. Missed our train and many people missed connecting flights and trains because flight got delayed and did not make up the time.
2. Very hot on the plane. No temperature control.
3. Any snacks or food for purchase only.
Desventajas: More time between connecting flights. 50 minutes is not adequate to deplane, run through the airport to find your gate and board the next plane. There is no opportunity to use a restroom, nor get food. They need to do a better job staying on schedule. All four flights I was on took off late.
Ventajas: Crew provided enough water and soft drinks.
Desventajas: They make you check your carryon bag and charge $64
For it.That’s a rip-off. Seats were not comfortable.
Desventajas: Did not get the extra legroom we paid for, plane was awful hot and stuffy. Crew allowed 3 kids aged about 4 to 12 to literally run up and down the aisle, running into people and screaming.
Ventajas: Clean comfortable airplanes
Desventajas: Price looks good, but when you add all additional charges not much of a bargain for longer duration travel through Iceland -seat choice costs extra, bags cost extra and food must be purchased. Planes departed late and arrived later.
Ventajas: They provide children with activity books and a meal which is helpful.
Desventajas: Iceland air serves no complimentary food. The food that they do have is sub par and very expensive.
