Opiniones de viajeros
Valoración general
6,9
Bueno
Basado en 2.029 opiniones
General
7,1
Embarque
7,1
Comodidad
7,0
Personal
7,6
Actividades
6,4
Comida
6,4
Ir al contenido
Información sobre Brussels Airlines
| Código IATA | SN |
|---|---|
| Rutas | 299 |
| Ruta principal | Aeropuerto Internacional de Ginebra - Bruselas Bruxelles-National y otros aeropuertos |
| Aeropuertos con conexión | 122 |
| Aeropuerto principal | Bruselas Bruxelles-National y otros aeropuertos |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: All was planned, no surprises, on time and no hassles
Desventajas: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
Opinión de
-
2,3
Ventajas: Regular
Desventajas: No cancelar aviones
Opinión de
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8,0
Desventajas: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
Opinión de
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10,0
Excellent comfort
Ventajas: The seats were wide tall and comfortable, there was enough room for the legs as well.
Desventajas: A little glass of juice would have been nice from the airline.
Opinión de
-
7,6
Ventajas: Made up tons of time en route.
Desventajas: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
Opinión de
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7,6
Ventajas: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Desventajas: Food was typical economy class fare.
Opinión de
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6,3
Desventajas: It was very cold inside the airplane. I have to ask multiple times for blanket.
Opinión de
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8,0
Desventajas: It was very cold they need to lower the temperature.
Opinión de
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4,3
you get what you pay for
Ventajas: cheap ticket
Desventajas: lack of service, very unfriendly stewardess
Opinión de
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10,0
The best trip so far
Ventajas: The chairs were comfortable the staff was very attentive and nice
Desventajas: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Opinión de
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10,0
Ventajas: flight was awesome
Desventajas: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Opinión de
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10,0
Brussels Airlines
Ventajas: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Desventajas: no TV or other entertainment options so make sure to bring your own device or a book.
Opinión de
-
10,0
Ventajas: Very good service! Friendly and happy staff!
Desventajas: The food; I didn't like the sandwich and the snacks
Opinión de
-
6,0
lhr > bru
Ventajas: fast lane boarding
Desventajas: no snacks
Opinión de
-
4,6
No luggage were included in the price
Desventajas: You are considered as a robber but it is inscribe nowhere you don’t have luggage
Opinión de
-
4,0
Late getting, had to check bag
Ventajas: Nothing really
Desventajas: Late boarding, had to check the bag, had to wait forever when landed in the plane
Opinión de
-
10,0
On time and they even served a tasty breakfast
Ventajas: Food and a good cabin crew on Brussels Air.
Desventajas: No complaints
Opinión de
-
4,0
Desventajas: poor customer service.
Opinión de
-
8,0
Great crew
Ventajas: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Desventajas: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
Opinión de
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6,0
One normal commuter route
Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
Opinión de
-
9,3
Todo ok
Ventajas: Ningún problema. Todo correcto y agradable. Genial
Opinión de
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8,3
Consistent service
Ventajas: The crew was very cool
Desventajas: The food was ok
Opinión de
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4,6
ground crew need some supervision
Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Opinión de
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7,0
Good food
Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
Opinión de
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4,3
Flight delays
Desventajas: Flight delays is a constant problem with this company
Opinión de
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3,6
Desventajas: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
Opinión de
-
2,0
Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
Opinión de
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2,0
Incompetent
Ventajas: Nothing
Desventajas: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Opinión de
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2,0
Ventajas: Nothing
Desventajas: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Opinión de
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2,3
Worst Experience of my like.
Ventajas: The food was okay but thats the best thing I can say.
Desventajas: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Opinión de
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2,3
Desventajas: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Opinión de
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9,6
Missing a proper lounge at cdg airport when plane is early.
Ventajas: Comfort of the plane, service
Desventajas: No business lounge in CDG before 9am
Opinión de
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5,0
Basically not business
Ventajas: Arrived ahead of time
Desventajas: Not business treatment, the boarding que, the seats, the food
Opinión de
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9,3
The cabin were excellent.
Ventajas: Great service, food and entertainment.
Opinión de
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5,0
Ventajas: Good priority boarding
Desventajas: Delay
Opinión de
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2,0
Ventajas: It was on time
Desventajas: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
Opinión de
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9,6
Ecxellent return flight
Ventajas: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
Opinión de
-
6,0
Missed my connecting flight
Ventajas: Helpful services.
Desventajas: Good
Opinión de
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5,3
Desventajas: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
Opinión de
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6,6
From Point A to Point B
Ventajas: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Desventajas: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
Opinión de
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10,0
Ventajas: The crew at the gate as well as in the plane were tu nice and helpful.
Desventajas: Juste the toilet were not so clean and smelled very bad.
Opinión de
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10,0
Excellent value at the price.
Ventajas: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
Opinión de
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6,3
It's a long flight - treat it as such!
Ventajas: Good schedules, good prices.
Desventajas: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
Opinión de
-
9,6
Ventajas: comfortable leg space
Opinión de
-
3,3
Low cost airline
Desventajas: Nothing is for free not even a coffee.
Opinión de
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3,3
Very poor service
Desventajas: The bags took over 45 minutes to be delivered
Opinión de
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8,3
Ventajas: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.
Desventajas: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!
Opinión de
-
9,0
Desventajas: extra taxi in DC
Opinión de
-
6,6
Ventajas: Attentive helpful and cheerful staff: on time
Desventajas: Food
Opinión de
-
6,6
Ventajas: Helpful crew
Desventajas: No food except for purchase. Expected at least cup of coffee/crackers
Opinión de
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7,0
They don't know how to handle connections flights.
Desventajas: Choice of food was very limited as they were missing the food in catalog.
Opinión de
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3,0
Desventajas: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
Opinión de
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4,8
Desventajas: 25 min late too much announcements during night flight, especially about duty free items and prices...
Opinión de
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3,3
Not very pleasant
Ventajas: At least it was a flight
Desventajas: Noisy, no complimentary snacks nor drinks, no legroom
Opinión de
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7,6
Desventajas: There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare
Opinión de
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6,0
One hour late boarding
Ventajas: So so
Desventajas: But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.
Opinión de
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2,0
Awful airline
Ventajas: Nothing
Desventajas: Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
Opinión de
-
8,6
Did I fly two different airlines?
Ventajas: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Desventajas: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Opinión de
-
3,0
Did I fly two different airlines?
Ventajas: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Desventajas: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Opinión de
-
6,3
Ventajas: Kindliness of crew
Desventajas: Impossibility to by drinks or did with bank cards
Opinión de
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10,0
Ventajas: All was planned, no surprises, on time and no hassles
Desventajas: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
Opinión de
-
10,0
Excellent comfort
Ventajas: The seats were wide tall and comfortable, there was enough room for the legs as well.
Desventajas: A little glass of juice would have been nice from the airline.
Opinión de
-
10,0
The best trip so far
Ventajas: The chairs were comfortable the staff was very attentive and nice
Desventajas: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
Opinión de
-
10,0
Ventajas: flight was awesome
Desventajas: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Opinión de
-
10,0
Brussels Airlines
Ventajas: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Desventajas: no TV or other entertainment options so make sure to bring your own device or a book.
Opinión de
-
10,0
Ventajas: Very good service! Friendly and happy staff!
Desventajas: The food; I didn't like the sandwich and the snacks
Opinión de
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10,0
On time and they even served a tasty breakfast
Ventajas: Food and a good cabin crew on Brussels Air.
Desventajas: No complaints
Opinión de
-
9,3
Todo ok
Ventajas: Ningún problema. Todo correcto y agradable. Genial
Opinión de
-
9,6
Missing a proper lounge at cdg airport when plane is early.
Ventajas: Comfort of the plane, service
Desventajas: No business lounge in CDG before 9am
Opinión de
-
9,3
The cabin were excellent.
Ventajas: Great service, food and entertainment.
Opinión de
-
9,6
Ecxellent return flight
Ventajas: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
Opinión de
-
10,0
Ventajas: The crew at the gate as well as in the plane were tu nice and helpful.
Desventajas: Juste the toilet were not so clean and smelled very bad.
Opinión de
-
10,0
Excellent value at the price.
Ventajas: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
Opinión de
-
9,6
Ventajas: comfortable leg space
Opinión de
-
9,0
Desventajas: extra taxi in DC
Opinión de
-
8,6
Did I fly two different airlines?
Ventajas: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Desventajas: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Opinión de
-
8,0
Desventajas: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
Opinión de
-
7,6
Ventajas: Made up tons of time en route.
Desventajas: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
Opinión de
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7,6
Ventajas: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Desventajas: Food was typical economy class fare.
Opinión de
-
8,0
Desventajas: It was very cold they need to lower the temperature.
Opinión de
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8,0
Great crew
Ventajas: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Desventajas: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
Opinión de
-
8,3
Consistent service
Ventajas: The crew was very cool
Desventajas: The food was ok
Opinión de
-
7,0
Good food
Ventajas: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
Opinión de
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6,6
From Point A to Point B
Ventajas: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Desventajas: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
Opinión de
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8,3
Ventajas: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.
Desventajas: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!
Opinión de
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6,6
Ventajas: Attentive helpful and cheerful staff: on time
Desventajas: Food
Opinión de
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6,6
Ventajas: Helpful crew
Desventajas: No food except for purchase. Expected at least cup of coffee/crackers
Opinión de
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7,0
They don't know how to handle connections flights.
Desventajas: Choice of food was very limited as they were missing the food in catalog.
Opinión de
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7,6
Desventajas: There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare
Opinión de
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2,3
Ventajas: Regular
Desventajas: No cancelar aviones
Opinión de
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6,3
Desventajas: It was very cold inside the airplane. I have to ask multiple times for blanket.
Opinión de
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4,3
you get what you pay for
Ventajas: cheap ticket
Desventajas: lack of service, very unfriendly stewardess
Opinión de
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6,0
lhr > bru
Ventajas: fast lane boarding
Desventajas: no snacks
Opinión de
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4,6
No luggage were included in the price
Desventajas: You are considered as a robber but it is inscribe nowhere you don’t have luggage
Opinión de
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4,0
Late getting, had to check bag
Ventajas: Nothing really
Desventajas: Late boarding, had to check the bag, had to wait forever when landed in the plane
Opinión de
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4,0
Desventajas: poor customer service.
Opinión de
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6,0
One normal commuter route
Ventajas: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Desventajas: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
Opinión de
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4,6
ground crew need some supervision
Ventajas: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Desventajas: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Opinión de
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4,3
Flight delays
Desventajas: Flight delays is a constant problem with this company
Opinión de
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3,6
Desventajas: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
Opinión de
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2,0
Desventajas: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
Opinión de
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2,0
Incompetent
Ventajas: Nothing
Desventajas: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Opinión de
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2,0
Ventajas: Nothing
Desventajas: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Opinión de
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2,3
Worst Experience of my like.
Ventajas: The food was okay but thats the best thing I can say.
Desventajas: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Opinión de
-
2,3
Desventajas: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Opinión de
-
5,0
Basically not business
Ventajas: Arrived ahead of time
Desventajas: Not business treatment, the boarding que, the seats, the food
Opinión de
-
5,0
Ventajas: Good priority boarding
Desventajas: Delay
Opinión de
-
2,0
Ventajas: It was on time
Desventajas: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
Opinión de
-
6,0
Missed my connecting flight
Ventajas: Helpful services.
Desventajas: Good
Opinión de
-
5,3
Desventajas: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
Opinión de
-
6,3
It's a long flight - treat it as such!
Ventajas: Good schedules, good prices.
Desventajas: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
Opinión de
-
3,3
Low cost airline
Desventajas: Nothing is for free not even a coffee.
Opinión de
-
3,3
Very poor service
Desventajas: The bags took over 45 minutes to be delivered
Opinión de
-
3,0
Desventajas: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
Opinión de
-
4,8
Desventajas: 25 min late too much announcements during night flight, especially about duty free items and prices...
Opinión de
-
3,3
Not very pleasant
Ventajas: At least it was a flight
Desventajas: Noisy, no complimentary snacks nor drinks, no legroom
Opinión de
-
6,0
One hour late boarding
Ventajas: So so
Desventajas: But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.
Opinión de
-
2,0
Awful airline
Ventajas: Nothing
Desventajas: Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
Opinión de
-
3,0
Did I fly two different airlines?
Ventajas: On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
Desventajas: I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
Opinión de
-
6,3
Ventajas: Kindliness of crew
Desventajas: Impossibility to by drinks or did with bank cards
Opinión de
Estado de vuelo
Mapa de rutas de Brussels Airlines
Rutas de vuelo populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
3629
Bruselas
BRU
París
CDG
2103
Bruselas
BRU
Londres
LHR
3628
París
CDG
Bruselas
BRU
2104
Londres
LHR
Bruselas
BRU
2254
Billund
BLL
Bruselas
BRU
2313
Bruselas
BRU
Gotemburgo
GOT
2066
Edimburgo
EDI
Bruselas
BRU
3188
Roma
FCO
Bruselas
BRU
2324
Gotemburgo
GOT
Bruselas
BRU
3588
Lyon
LYS
Bruselas
BRU
3208
Venecia
VCE
Bruselas
BRU
2560
Varsovia
WAW
Bruselas
BRU
2630
Hamburgo
HAM
Bruselas
BRU
2829
Bruselas
BRU
Budapest
BUD
2065
Bruselas
BRU
Edimburgo
EDI
3187
Bruselas
BRU
Roma
FCO
2637
Bruselas
BRU
Hanóver
HAJ
2629
Bruselas
BRU
Hamburgo
HAM
3149
Bruselas
BRU
Milán
LIN
3593
Bruselas
BRU
Lyon
LYS
3731
Bruselas
BRU
Madrid
MAD
2287
Bruselas
BRU
Oslo
OSL
3207
Bruselas
BRU
Venecia
VCE
2559
Bruselas
BRU
Varsovia
WAW
2640
Hanóver
HAJ
Bruselas
BRU
3150
Milán
LIN
Bruselas
BRU
3732
Madrid
MAD
Bruselas
BRU
3670
Toulouse
TLS
Bruselas
BRU
2184
Mánchester
MAN
Bruselas
BRU
2288
Oslo
OSL
Bruselas
BRU
2304
Estocolmo
BMA
Bruselas
BRU
2303
Bruselas
BRU
Estocolmo
BMA
3289
Bruselas
BRU
Tel Aviv
TLV
3290
Tel Aviv
TLV
Bruselas
BRU
3669
Bruselas
BRU
Toulouse
TLS
2826
Budapest
BUD
Bruselas
BRU
2592
Berlín
TXL
Bruselas
BRU
2816
Praga
PRG
Bruselas
BRU
3597
Bruselas
BRU
Marsella
MRS
3622
Niza
NCE
Bruselas
BRU
2547
Bruselas
BRU
Cracovia
KRK
2548
Cracovia
KRK
Bruselas
BRU
2581
Bruselas
BRU
Berlín
TXL
3126
Bolonia
BLQ
Bruselas
BRU
3125
Bruselas
BRU
Bolonia
BLQ
2815
Bruselas
BRU
Praga
PRG
2173
Bruselas
BRU
Mánchester
MAN
3604
Marsella
MRS
Bruselas
BRU
2835
Bruselas
BRU
Moscú
DME
2836
Moscú
DME
Bruselas
BRU
2263
Bruselas
BRU
Copenhague
CPH
3811
Bruselas
BRU
Oporto
OPO
2264
Copenhague
CPH
Bruselas
BRU
3812
Oporto
OPO
Bruselas
BRU
224
Banjul
BJL
Bruselas
BRU
223
Banjul
BJL
Conakry
CKY
223
Bruselas
BRU
Banjul
BJL
3783
Bruselas
BRU
Las Palmas de Gran Canaria
LPA
3169
Bruselas
BRU
Nápoles
NAP
224
Conakry
CKY
Banjul
BJL
3784
Las Palmas de Gran Canaria
LPA
Bruselas
BRU
3170
Nápoles
NAP
Bruselas
BRU
3817
Bruselas
BRU
Lisboa
LIS
3818
Lisboa
LIS
Bruselas
BRU
3772
Alicante
ALC
Bruselas
BRU
3771
Bruselas
BRU
Alicante
ALC
3716
Bilbao
BIO
Bruselas
BRU
3735
Bruselas
BRU
Málaga
AGP
2857
Bruselas
BRU
Kiev
KBP
2858
Kiev
KBP
Bruselas
BRU
3157
Bruselas
BRU
Milán
MXP
3158
Milán
MXP
Bruselas
BRU
3738
Málaga
AGP
Bruselas
BRU
357
Bruselas
BRU
Kinsasa
FIH
3837
Bruselas
BRU
Rabil
BVC
3837
Rabil
BVC
Espargos
SID
3837
Espargos
SID
Bruselas
BRU
3621
Bruselas
BRU
Niza
NCE
358
Kinsasa
FIH
Bruselas
BRU
2722
Ginebra
GVA
Bruselas
BRU
2905
Bruselas
BRU
Viena
VIE
2906
Viena
VIE
Bruselas
BRU
2719
Bruselas
BRU
Ginebra
GVA
2371
Bruselas
BRU
Vilna
VNO
2372
Vilna
VNO
Bruselas
BRU
2253
Bruselas
BRU
Billund
BLL
3846
Agadir
AGA
Bruselas
BRU
3702
Barcelona
BCN
Bruselas
BRU
3845
Bruselas
BRU
Agadir
AGA
3701
Bruselas
BRU
Barcelona
BCN
3713
Bruselas
BRU
Bilbao
BIO
3825
Bruselas
BRU
Puerto del Rosario
FUE
3329
Bruselas
BRU
Marsa Alam
RMF
3781
Bruselas
BRU
Santa Cruz de Tenerife
TFS
3825
Funchal
FNC
Bruselas
BRU
3825
Puerto del Rosario
FUE
Funchal
FNC
3330
Marsa Alam
RMF
Bruselas
BRU
3782
Santa Cruz de Tenerife
TFS
Bruselas
BRU
3775
Bruselas
BRU
Almería
LEI
3747
Bruselas
BRU
Sevilla
SVQ
3776
Almería
LEI
Bruselas
BRU
3748
Sevilla
SVQ
Bruselas
BRU
465
Bruselas
BRU
Kigali
KGL
465
Entebbe
EBB
Bruselas
BRU
465
Kigali
KGL
Entebbe
EBB
3661
Bruselas
BRU
Estrasburgo
SXB
3662
Estrasburgo
SXB
Bruselas
BRU
371
Bruselas
BRU
Duala
DLA
372
Duala
DLA
Bruselas
BRU
371
Duala
DLA
Yaundé
NSI
372
Yaundé
NSI
Duala
DLA
2705
Bruselas
BRU
Basilea
BSL
2706
Basilea
BSL
Bruselas
BRU
3195
Bruselas
BRU
Turín
TRN
3196
Turín
TRN
Bruselas
BRU
2048
Birmingham
BHX
Bruselas
BRU
2049
Bruselas
BRU
Birmingham
BHX
3569
Bruselas
BRU
Nantes
NTE
3570
Nantes
NTE
Bruselas
BRU
3788
Arrecife
ACE
Bruselas
BRU
3787
Bruselas
BRU
Arrecife
ACE
278
Acra
ACC
Bruselas
BRU
277
Acra
ACC
Lomé
LFW
277
Bruselas
BRU
Acra
ACC
278
Lomé
LFW
Acra
ACC
201
Bruselas
BRU
Dakar
DSS
359
Bruselas
BRU
Luanda
LAD
202
Dakar
DSS
Bruselas
BRU
359
Luanda
LAD
Kinsasa
FIH
204
Banjul
BJL
Dakar
DSS
203
Dakar
DSS
Banjul
BJL
256
Abiyán
ABJ
Uagadugú
OUA
3556
Burdeos
BOD
Bruselas
BRU
3555
Bruselas
BRU
Burdeos
BOD
241
Bruselas
BRU
Freetown
FNA
3325
Bruselas
BRU
Hurgada
HRG
255
Bruselas
BRU
Uagadugú
OUA
241
Freetown
FNA
Monrovia
ROB
3326
Hurgada
HRG
Bruselas
BRU
255
Uagadugú
OUA
Abiyán
ABJ
256
Uagadugú
OUA
Bruselas
BRU
241
Monrovia
ROB
Bruselas
BRU
Rutas de vuelo principales
Principales aeropuertos en los que opera Brussels Airlines
- Aeropuerto Bruselas Bruxelles-National y otros aeropuertos (BRU)
- Aeropuerto Aeropuerto Internacional de Ginebra (GVA)
- Aeropuerto Berlín-Tegel (TXL)
- Aeropuerto Roma-Fiumicino (FCO)
- Aeropuerto Madrid Adolfo Suárez Madrid-Barajas (MAD)
- Aeropuerto Copenhague-Kastrup (CPH)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Estocolmo-Bromma (BMA)
- Aeropuerto Viena-Schwechat (VIE)
- Aeropuerto Budapest-Ferenc Liszt (BUD)
- Aeropuerto Mánchester (MAN)
- Aeropuerto Lyon-Saint Exupéry (LYS)
- Aeropuerto Barcelona-El Prat (BCN)
- Aeropuerto Niza Aeropuerto Internacional de Niza-Costa Azul (NCE)
- Aeropuerto Venecia Aeropuerto Internacional Marco Polo (VCE)
Información de contacto de Brussels Airlines
- SN Código IATA
- 807 22 00 03 Llamar
- brusselsairlines.es Visitar
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.