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Helpful services.

Good

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

Good schedules, good prices.

They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

Arrived ahead of time

Not business treatment, the boarding que, the seats, the food

Comfort of the plane, service

No business lounge in CDG before 9am

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.

Good schedules, good prices.

They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

Good priority boarding

Delay

Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.

Comfort of the plane, service

No business lounge in CDG before 9am

It was on time

The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.