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Crew was awesome! Food was decent! Service rocked!

Flight was delayed for 3 hours! No explanation given!

Every thing

customer service was great and the food :)

They changed my seat at the gate, will be filing a claim to Turkish airlines.

Great service, food and entertainment.

Nothing

I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Nothing

I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Good flight, very attentive crew.

La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea

I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.

We were late at Casablanca airport again late when we landed at jfk so I was late for 2 hours so I missed my transit from jfk to Philadelphia I struggled the whole to get home

The fish was undercooked, still rubbery.

TVs did not work, no wifi available. Seats were cramped and staff was rude.

Some crew members were rude, they didn’t help paddy that needed help (lifting suitcases), they were impatient. The ground team didn’t know how to print the proper ticket.....

It was a comfortable flight with good intertainment.

The food could be better.

we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m).

It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect

Service

Loved the meals and the leg room

The entertainment could have been better but overall was not too bad

I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.

too good a airline .I recommend this to all passengers travelling

Same

Crew was awesome! Food was decent! Service rocked!

Flight was delayed for 3 hours! No explanation given!

I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible.

Too warm, chaotic boarding, not enough baggage space, airline couldn’t upgrade me at the gate with miles.

Same

customer service was great :)

Rude crew! No vegetarian option.

So many delays, we’ve spent nearly 12 hours waiting in airports and are stuck in Casablanca..

Some crew members were rude, they didn’t help paddy that needed help (lifting suitcases), they were impatient. The ground team didn’t know how to print the proper ticket.....

The fish was undercooked, still rubbery.

Hate Anadolujet

Same

It was fine!

No problems there... Everything was fairly well organized...

too good a airline .I recommend this to all passengers travelling

Every thing

Hate Anadolujet

too good a airline .I recommend this to all passengers travelling

customer service was great and the food :)