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Ventajas: The crew is amazingly kind. The seats on the flight have a good amount of recline and the entertainment system is good, though you can't turn off Arabic subtitles.

Desventajas: I would not recommend flying through Jeddah. Any time there is terrible. The airport is not equipped to handle the volume. There is only one restroom for 3000 people, no seats. An attendant was using the bidet hose from the pit toilet to spray down the floors and the entire bathroom was wet.

Ventajas: Overall crew is polite and nice.

Desventajas: Ground staff needs some training in assuring privacy of customer, during my whole checkin process a gentleman who is another customer stand next to me.

Ventajas: Every member of the crew I encountered was five-star, and went above and beyond.

Desventajas: The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board.

Ventajas: Crew is very good but seat is not good.as alfursan Member ineed asil seat

Desventajas: Check in staff are very slowly

Desventajas: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Desventajas: Could've been on time

Ventajas: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!

Desventajas: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!

Ventajas: Great organization, very efficient

Desventajas: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Ventajas: Excellent service

Desventajas: Plane is old and entertainment facilities are no longer appropriate

Ventajas: Crew was nice.

Desventajas: Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.

Desventajas: More options for gluten free food. Always get the same dish

Ventajas: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.

Desventajas: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.

Desventajas: First leg was delayed out of Belgrade so I missed the connection to Washington

Ventajas: Everything thanks

Desventajas: Awesome thanks

Desventajas: Food

Ventajas: The food was good. The crew was very accommodating.

Desventajas: .If the seats recline to just a little bit more

Desventajas: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

Ventajas: Punctuality

Desventajas: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.

Ventajas: Kind and very helpful.

Desventajas: A little more room for people with weak legs.

Ventajas: N/A on food and entertainment

Desventajas: The most comfortable flight of all. Very pleased

Ventajas: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Desventajas: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

Ventajas: seat was not comfortable as it was economy. staff was decent.

Desventajas: friendlier staff, better food options

Ventajas: Nice staff and no delay

Desventajas: Instead of crisps maybe a bit of cheese or crackers

Ventajas: La atención de la tripulación

Ventajas: Crew was great and helpful despite oversight in my special meal.

Desventajas: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Ventajas: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Desventajas: Food quality was not so good.

Ventajas: The coffee was excellent and the crew was very professional.

Desventajas: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.

Ventajas: All is ok Just one of my bag broke big time

Desventajas: Careful more for all luggage

Ventajas: water cold

Desventajas: no need more time

Ventajas: Positive and helpful crew. A few new movies recently released kept me entertained.

Desventajas: The food was not catered to my taste buds it was strictly Arabic cuisine. The software that shows the realtime flight map looked very outdated and complicated to use. No blinds or earbuds given for sleep. Not enough food given for long flight

Ventajas: The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips.

Desventajas: There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature.

Desventajas: I don’t have bed for my baby and I asked the server for yogurt she never tell me they have or not

Ventajas: Super confortable

Desventajas: Ok

Desventajas: I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end.

Desventajas: Entertainment wasn’t working , toilet not enough only 2 at the end of plane

Ventajas: The crew is amazing and flight is fine. There was a meal service on the 2 hour flight.

Desventajas: The Jeddah airport is horrible. 3000 people, one filthy bathroom, not nearly enough seats in the small gate areas.

Ventajas: Crew was excellent with service and positive attitudes. Good leg room.

Desventajas: 13 hour flight gave only 2 small meals and a snack that were not filling and didn't cater to my taste buds, it was strictly Arabic foods. we were mostly given lots of juice water coffee and tea. The entertainment touch screen wasn't working properly I had to use remote to pick a movie

Ventajas: Great service

Desventajas: Luggage claim in chennai airport is horrible

Desventajas: Flight delayed 6 hrs due to operational issues on the Emirates side

Desventajas: No entertainment but it’s probably because it was a short trip

Desventajas: Luggage claim in chennai

Desventajas: The quality of the entertainment hardware system is rather old and out dated as opposed to most other long haul airlines I’ve sat on which I really think Air Mauritius should consider upgrading. It’s the only airline that I don’t even bother using their entertainment system at all.

Ventajas: Staff were very nice, meal was good.

Desventajas: Cramped seating, full plane.

Ventajas: Food was very good.

Desventajas: Seats were cramped.

Ventajas: Air Mauritius was a pleasent surprise. The aircraft was clean and the staff wasattentive. The biggest surprise was they served a meal on the short midday flight and that meal was delicious.

Desventajas: I missed my connecting flight because my flight was late. I had to get to my destination for a wedding.

Desventajas: More chicken

Desventajas: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.

Ventajas: Delayed bad

Desventajas: Keep time scheduled

Desventajas: Children children children.....

Desventajas: Terribly uncomfortable seat.

Ventajas: Quick and easy.

Desventajas: Attitude of the flight attendant.

Desventajas: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Desventajas: Flight got delayed 30 minutes

Ventajas: Crew were great

Desventajas: Refreshments

Desventajas: Fix the damn KIOSKS at Vienna!

Ventajas: Great plane and staff

Desventajas: Delayed

Ventajas: Crew

Desventajas: Screens need update, mis functions on equipment

Ventajas: Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat.

Desventajas: Crew was not particularly friendly....almost downright rude at times

Desventajas: No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point

Desventajas: Could've been on time

Desventajas: There was no entertainment available.

Ventajas: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Desventajas: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Ventajas: Great crews, excellent customer service

Ventajas: Arrived on time.

Desventajas: Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat.