Encuentra vuelos baratos a Rio de Janeiro–Galeão Intl (GIG)

The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me

Easy smooth transaction

None

Service and food.

We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night.

On time flight, food served was decent, and flight crew was pleasant.

Nothing, great flight.

The willingness of crew to accommodate passengers, comfortable seats very little of turbulance

Everything was OK

Buena calidad del aeropuerto, avión, trato y personal.

Flight late

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Flight was overbooked. Had an issue getting my ticket 2.5 hours prior to schedule flight departure. Flight was originally scheduled to leave at 4:30. It was first delayed to 8:50 p.m. Then further delayed to 10:00 p.m. Plane left Casablanca much later than 10:00 p.m. which caused a very late arrival to IAD airport, 2:30 a.m. Boarding was a disaster. Stayed in line for over an hour not knowing if the plane was going to take off from Casablanca. No water was distributed and no communication was shared with the passengers until the crew announced boarding.

Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans.

Nothing

The lack of communication about my flight being delayed 10 hours after arriving at the airport at 3am. Then when we finally left I was not informed of the 25 hour layover in Morocco and I did not have anything with me for an overnight trip. The airlines did not consider this and refused to allow me to get my luggage. By the time I got to my hotel after being given the run around for 2 hours, all of the stores were closed for me to purchase toiletries and the room had no towels. The meal the hotel offered was not edible and I had to purchase food on my own. I was originally suppose to land in NYC Saturday at 6:30pm, but if all goes as planned I will arrive in NYC Monday morning at 1:30am. The staff with this airline was not helpful, very rude, and one of the staff told me it was my problem that I could not get to the hotel they assigned to me.

Nothing

EVERYTHING I could smell the bathroom from the middle of the aeroplane. The attendants were unfriendly, rude and unaccommodating. The food was undesirable given that there were no vegetarian options. Upon disembarking the aeroplane looked like a tornado went through it because the attendants did not pick up from the passengers before the flight landed (perhaps it was not part of their job, if so...my apologies )

Crew was polite

Late departure

Crew was pleasant

Boarding started 20 minuets late

The flight itself from NYC was great, the connection flight was great.

The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!

Change of gate at BCN with no notification

The plane wasn't totally booked and very clean

I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since.

The seats would recline too far so that people behind would get their range of motion uncomfortably limited.

The crew was great and the flight itself was fine

The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half.

Vuelo en hora y personal atento. Nada destacable.

Nada de entretenimiento. La comida escasa y monotona.

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

Nothing

The lack of communication about my flight being delayed 10 hours after arriving at the airport at 3am. Then when we finally left I was not informed of the 25 hour layover in Morocco and I did not have anything with me for an overnight trip. The airlines did not consider this and refused to allow me to get my luggage. By the time I got to my hotel after being given the run around for 2 hours, all of the stores were closed for me to purchase toiletries and the room had no towels. The meal the hotel offered was not edible and I had to purchase food on my own. I was originally suppose to land in NYC Saturday at 6:30pm, but if all goes as planned I will arrive in NYC Monday morning at 1:30am. The staff with this airline was not helpful, very rude, and one of the staff told me it was my problem that I could not get to the hotel they assigned to me.

Nothing

Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans.

Nothing

The staff were rude and not helpful

Crew was pleasant

Little hot on the plane

Crew was polite

Late departure

Change of gate at BCN with no notification

Vuelvo muy agradable

Los snacks.

flight attendant found me a seat away from the screaming babies.

I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!

Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy.

Buena calidad del aeropuerto, avión, trato y personal.

The willingness of crew to accommodate passengers, comfortable seats very little of turbulance

Everything was OK

i liked the food and the crew. they were nice.

the flight was good. nothing to not like.

The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since.

screen didn't work so there was no entertainment. The breakfast was disappointing.

Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans.

The boarding process was so extensive and repetitive. We were taken to the plane in the middle of the tarmac in sweltering heat and had to stand outside and wait to board the plane. The heat once inside the plane was unbearable and uncomfortable. My seat didn't recline, so I wasn't able to fully relax. Although I can for the crew, English may not be their first language. It needs to be ensured that the English of the crew member making the announcements is understandable. There were so many announcements but the English was rendered unintelligible for the most part. One of the baggage for one of my family members was not there on our arrival but we've since been notified that it has been found and well be sent to us

The staff was very emphatetic to our situation as we were traveling with the groom for his wedding. They tried all they could but unfortunately due to the lack of operational control, were unable to get us to our destination on time. Provided us with vouchers and free stay.

With little to no explanation, our flight was delayed nearly 4 hours which caused to miss our connecting flight to Egypt. Apparently, there was only one plane in floatation. We missed our connecting flight, next flight was the next day at 9 pm as they only have one flight that goes to Egypt daily. Would not suggest this airline if you need to meet certain deadlines. They compensate with food and vouchers but that isn’t sufficient when you need to ensure your on time for a wedding!

expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy

there was no lounge close to our departure gate

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to.